Acura of Berlin
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Dealership Service Review
service Rating
Quick, Honest Service by Qualified Pros
Written byon 09/28/2012
updated 06/04/2025
I was treated with respect, regularly informed of all developments, and treated as a friend rather than a customer. I confirmed through my own research that they are competitively priced with even my local independent repair shop. I'll be back and I would recommend Acura of Berlin to friends and family without hesitation.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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acuraofberlin on 10/01/2012
Dealer Response
We appreciate your great review! At Acura of Berlin our goal is always to treat our customers with the utmost respect in every interaction. It's awesome to hear you felt you were treated as a friend rather than a customer in our service department. There is no better compliment that a recommendation to your friends and family as well. We look forward to working with you again in the future, thank you for choosing Acura of Berlin. Be sure to follow us on Twitter and Facebook to stay current with all our specials including maintenance deals. - Mark Pedemonti - General Manager - pedemontim@executiveag.com
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