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Customer Reviews of Mercedes-Benz of Littleton

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1274 reviews
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  • Mrs

    5 out of 5 starsby Mari Angeles on 07/24/2024

    Quick, respectful and friendly service from MB experts.
  • Mercedes service

    5 out of 5 starsby Tom Brand on 07/19/2024

    The only place that is allowed to touch my car!
  • Great service

    5 out of 5 starsby Great service advisors on 07/17/2024

    Mike has been my service advisor for years and has always been fantastic to deal with. He is always so pleasant, informative and timely. I also dealt with Dan on this past experience and he was super helpful in resolving an issue for me that I was not happy about. He changed the whole experience. I highly recommend their service department at MB Littleton!
  • Recent service

    5 out of 5 starsby Atd on 07/16/2024

    Very professional. I needed some additional work and was informed promptly. The loaner was very clean as was the service center. Everyone I encountered was professional, respectful and knowledgeable.
  • Outstanding Service

    5 out of 5 starsby LisAnne on 07/12/2024

    Car was ready on time, all services were complete, people were very professional and pleasant to work with.
  • Well Done

    5 out of 5 starsby Matthew Kristofco on 06/19/2024

    B service with loaner car was seamless experience
  • Outstanding

    5 out of 5 starsby Kelly Frye on 06/17/2024

    The service was prompt, professional, had no hidden fees and I especially liked the video review of the issues and resolutions.
  • Great Experience

    5 out of 5 starsby Arielle Horneck on 06/12/2024

    Wonderful communication, quick service and excellent customer service
  • Great Experience

    5 out of 5 starsby Cindy on 06/02/2024

    My car had several warranty items as well as a service check up. I was told it could take up to a week. They ended up finishing it in three days! I also got a fun little electric car as a loaner.
  • 10,000 Mile Service_Austin Norris

    5 out of 5 starsby RLyons on 05/18/2024

    I recently had my GLA250 in for servicing (10,000 mile service). Since this is my first MB, I was not familiar with the MB service process. Austin was very customer-centric in his explanation of the process. This allowed me to know what to expect, which is great for a first-timer like me. He carefully explained what services would be performed when I left my vehicle. At pick-up, he thoroughly reviewed the results of the service. Going above and beyond, he showed me how to remove and replace the hatch cover, which I had forgotten how to do since Sales showed me at the time of purchase a year ago :) Austin was kind and personable. I was very pleased with the courtesy and professionalism that I received during my interaction with Austin.
  • Recall Service 5/16/24

    5 out of 5 starsby Michelle D on 05/17/2024

    Excellent job all the way around. Great communication!
  • Service

    5 out of 5 starsby Hein on 05/15/2024

    Great and speedy experience.
  • Determine the problem with battery.

    5 out of 5 starsby Battery issue on 05/15/2024

    Battery was replaced at no charge and I am completely satisfied.
  • Battery

    5 out of 5 starsby Mike James on 04/27/2024

    Mike got me in promptly when I asked
  • S Class repair

    5 out of 5 starsby Don Wassenaar on 04/26/2024

    Got the car in promptly. Communicated repair schedule daily. Did exactly what was promised
  • dun

    5 out of 5 starsby me on 04/25/2024

    Sprinter vs30. Comprehend the MBOL text notification to restrict phone calls to the service rep but it doesn't "do" the customer any favors if the one text that I typed towards the end of the day (one hour before closing) isn't responded to.
  • Quick and easy

    5 out of 5 starsby Nick M on 04/19/2024

    Have known Chris for some years and he's always the man to go to. Whole process was quick and easy and Chris was a huge help.
  • Very Satisfying Service Experience!

    5 out of 5 starsby Cyclco on 04/19/2024

    Chris Bridges was very responsive and attentive, proactively dealing with some issues noted during routine service (battery replacement under warranty), great communication, service finished ahead of my desired pick-up time, etc. Increasingly rare experience to have things work so well!
  • Dealership coming through for me!

    4 out of 5 starsby Jeff E on 04/18/2024

    After somewhat of a rocky start with my 2020 CPO e350 4matic the fine folks of MB Littleton (sales, service and customer service) have been both fair and accommodating. I must say that the prestige of MB ownership is somewhat diminished by the high cost of maintenance.
  • Car Purchase

    5 out of 5 starsby Shelley Moore on 04/13/2024

    I truly appreciate the outstanding customer service I received from the team at Mercedes Benz Littleton. Louie Quezada is a consummate professional & did a great job finding the right car for me. Tallen Richards was very helpful when I picked up my car. LeLen Lang came to my home for a technology appointment to acquaint me with the features of my car and to customize the functionality to suit my needs. He was very knowledgeable & thorough. Jason Thomas has provided excellent service on my previous Mercedes and was the major reason I chose to work with MB Littleton on the purchase of my 2024 GLB. Thank you to the team at Mercedes Benz Littleton!
  • Amazing Service

    5 out of 5 starsby Robert on 03/30/2024

    Mercedes Benz of Littleton is doing an amazing job providing service to our Fleet of Mercedes Sprinters. Aaron from the service department is especially helpful and makes performing maintenance on our vehicles a breeze. Extremely fast service and communication. Thank you!

Videos
About our dealership

Mercedes Benz of Littleton is Colorado's leading Mercedes-Benz dealership. We have the largest new Mercedes inventory in Colorado. One very unique feature is that our in-house 'design team' actually custom orders all of our inventory. Our inventory is extremely unique and desirable.

We are an Edmunds Five Star Dealer for the past 4 years because of our impeccable reputation. Our staff is seasoned and professional and second to none.

We offer immediate express services, Sprinter & Mercedes services and we have Colorado's only overnight Mercedes-Benz service crew, we work around the clock for our customers!

What sets us apart
Custom-designed inventory sets us apart from many Mercedes dealerships
Amenities
  • Complimentary Loaner Cars
  • Complimentary Coffee
  • Cable Television
  • Express Service
  • Customer Lounge Area