Customer Reviews of Mercedes-Benz of Littleton
Car Purchase
byon 04/13/2024
I truly appreciate the outstanding customer service I received from the team at Mercedes Benz Littleton. Louie Quezada is a consummate professional & did a great job finding the right car for me. Tallen Richards was very helpful when I picked up my car. LeLen Lang came to my home for a technology appointment to acquaint me with the features of my car and to customize the functionality to suit my needs. He was very knowledgeable & thorough. Jason Thomas has provided excellent service on my previous Mercedes and was the major reason I chose to work with MB Littleton on the purchase of my 2024 GLB. Thank you to the team at Mercedes Benz Littleton!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Battery
byon 04/27/2024
Mike got me in promptly when I asked
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
S Class repair
byon 04/26/2024
Got the car in promptly. Communicated repair schedule daily. Did exactly what was promised
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
dun
byon 04/25/2024
Sprinter vs30. Comprehend the MBOL text notification to restrict phone calls to the service rep but it doesn't "do" the customer any favors if the one text that I typed towards the end of the day (one hour before closing) isn't responded to.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
Quick and easy
byon 04/19/2024
Have known Chris for some years and he's always the man to go to. Whole process was quick and easy and Chris was a huge help.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Very Satisfying Service Experience!
byon 04/19/2024
Chris Bridges was very responsive and attentive, proactively dealing with some issues noted during routine service (battery replacement under warranty), great communication, service finished ahead of my desired pick-up time, etc. Increasingly rare experience to have things work so well!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Dealership coming through for me!
byon 04/18/2024
After somewhat of a rocky start with my 2020 CPO e350 4matic the fine folks of MB Littleton (sales, service and customer service) have been both fair and accommodating. I must say that the prestige of MB ownership is somewhat diminished by the high cost of maintenance.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Car Purchase
byon 04/13/2024
I truly appreciate the outstanding customer service I received from the team at Mercedes Benz Littleton. Louie Quezada is a consummate professional & did a great job finding the right car for me. Tallen Richards was very helpful when I picked up my car. LeLen Lang came to my home for a technology appointment to acquaint me with the features of my car and to customize the functionality to suit my needs. He was very knowledgeable & thorough. Jason Thomas has provided excellent service on my previous Mercedes and was the major reason I chose to work with MB Littleton on the purchase of my 2024 GLB. Thank you to the team at Mercedes Benz Littleton!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Amazing Service
byon 03/30/2024
Mercedes Benz of Littleton is doing an amazing job providing service to our Fleet of Mercedes Sprinters. Aaron from the service department is especially helpful and makes performing maintenance on our vehicles a breeze. Extremely fast service and communication. Thank you!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
A service
byon 03/17/2024
Extremely satisfied. Team was professional and efficient.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Car service
byon 03/08/2024
Always great service. LeLen has been great both times I have had to have my car serviced. he always set me up with a loaner without any problems. I always get quick responses with him and the entire staff. The entire staff is great and very professional.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Service for Dead Battery
byon 03/07/2024
Our Starter battery lasted 9 years; unheard of!! It finally died and Mercedes sent a wrecker to pick it up at the house. They did further diagnosis & installed a new battery. Great group
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Certified C300 Purchase
byon 03/03/2024
The process of buying my certified pre-owned 2020 C300 was incredibly smooth. Since I reside over an hour away from the dealership, my salesman Mr. Mark Becker was extremely helpful. I wanted to purchase this vehicle under my business, which I had never done before. Luckily Mr. Becker was extremely knowledgable on the intricacies of that process, and I had most of the paperwork completed via email before making the trip to the dealership for the test drive. I would deffinately feel comfortable purchasing another vehicle from Mr. Becker and Mercedes-Benz of Littleton.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Exceptional updates, experience, and service!
byon 03/03/2024
I recently brought in my MB CLS450 for service A servicing and had a great experience. I felt like a valued customer and was treated with professionalism and kindness. The service writer and loaner vehicle were fantastic and I was kept up to date real-time with the status of my vehicles servicing. It was all around a very great experience.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Owner
byon 02/24/2024
The Service was done professionally and in a very tiely mannor.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Not sure what this is?
byon 02/22/2024
Austin did a great job throughout the service process. He was able to get me a loaner and kept me informed the entire time. I would highly recommend him to my friends that use MB of Littleton for their services.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Excellent Service
byon 02/17/2024
From greeting through checkout all facets of my service experience were top notch.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
Service
byon 02/03/2024
I am always impressed with level of service from the staff here. Mike James is so responsive and efficient. Awesome!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
GLE 350
byon 02/02/2024
Chris Bridges, is amazing, friendly and experienced. I had a pleasant full experience, and the whole Mercedes team in Littleton was professional. I will definitely bring my car to Chris again.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
Perfect
byon 01/30/2024
I took my older SL in for a routine check and inspection. Needed brakes and there was a problem with the roof not closing tight. Technician pointed out the problems and I told them to get it done. Well in a couple of days my SL is once again in great shape. This was my present to me when I retired in 2005 and they have kept it running like new all these years. Great service all around. Must be true because I keep coming back to have it serviced. Thanks.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Determine the problem with battery.
byon 01/26/2024
Performed special test and battery failed test. Battery was replaced under warranty at no charge and I compliment service personal for keeping me informed throughout the repair process.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service
byon 01/25/2024
Mike at the service department did an excellent job getting the service on my vehicle completed in a timely manner. He also worked with his boss to get me a military discount on the work done on my vehicle. Thank you for your support.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Mercedes Benz of Littleton is Colorado's leading Mercedes-Benz dealership. We have the largest new Mercedes inventory in Colorado. One very unique feature is that our in-house 'design team' actually custom orders all of our inventory. Our inventory is extremely unique and desirable.
We are an Edmunds Five Star Dealer for the past 4 years because of our impeccable reputation. Our staff is seasoned and professional and second to none.
We offer immediate express services, Sprinter & Mercedes services and we have Colorado's only overnight Mercedes-Benz service crew, we work around the clock for our customers!