Customer Reviews of AutoNation Subaru West
Review type:
Greatest!
Service
by BWGooch on 05/16/2025Jon kept me up dated every step of the way Very much appreciatedHi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
2019 Subaru Ascent Service
by davidbe on 05/08/2025They were professional, transparent, on-time, and fixed multiple issues with our vehicle and did an oil change. We have moved the service of all 4 of our Subaru's to AutoNation West.Thanks so much for the warm recommendation of the team here at AutoNation Subaru West. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Greatest!
by Josephine on 04/23/2025My salesperson, Cornelius Bouma, was wonderful. He was so patient and kind. The entire team was great and very helpful.Josephine, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
oilchange
by nothanks on 02/14/2025updated 02/21/2025Quick and simpleHi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
Not a great staff, need better communication skills!
by martjew on 08/19/2024TWO PROBLEMS: 1st I put a "deposit" on a credit card to hold a car I wanted to buy. When I paid for car, "deposit" wasn't taken off final price! I thought it would be refunded. After a month now, still haven't got my deposit returned!!!… Waiting... 2nd: after car was detailed and I had to wait several hours after I had paid for it, driving it off the lot I noticed a small chip in windshield. I drove back to dealership, but by then, salesperson had left. So I called, left message, and no one got back to me. Called again, left more messages, got no answers. Two weeks later I saw chip had spread to crack! FINALLY drove back to dealership so salesperson could see in person what happened when chip wasn't fixed immediately. They had to replace entire windshield when chip could've been fixed easily, sooner. Not good!Hi Martjew, we are deeply disappointed by your experience at AutoNation Subaru West. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (303) 578-6120 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
M Gilmore
by M Gilmore on 07/25/2024I am so pleased and impressed with Auto Nation Subaru! Every single person that I had contact with was personable and professional. I will never do business any where else. I love my car and the process was smooth and enjoyable. Thank youHi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Dan Krofta
by !!!!!!! on 07/22/2024The experience was the best!!!We are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.
Excellent Experience
by Aneslade on 07/17/2024The people at AutoNation Subaru West made my car buying experience seamless. The team (Zaheer, Liam, and Brian) went above and beyond to ensure I got the vehicle I wanted at a price that was unbeatable. I left knowing I was in good hands… should I need anything down the road.Hi, we are very happy to have provided you with such a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Subaru Forester
by CaraSease on 07/13/2024Had a great experience buying a car! Completed a dealer trade for us in a week.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!
Subaru Crosstrek Wilderness
by SkipG77 on 07/13/2024Fantastic...professional, knowledgeable, and very understanding. No pressure what so ever. This is the place for anybody who wants to buy a Subaru.Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.
2019 KIA FORTE S
by MS/80465 on 07/02/2024I was extremely hesitant about going through a dealer, because my credit was so poor. Everyone from your dealership, sales agent and finance were extremely professional. They treated me with respect and were able to get me in my "dream… car". If I ever decide to finance a car again, I will be using AutoNation Subaru West.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.
CHECK EVERYTHING YOURSELF AVOID THEIR SERVICE
by Dawn Garcia on 05/23/2024Very disappointed with the service! I’m not to sure if anyone has had a similar situation like me? I came in for an oil and filter change and brake check and I get my vehicle back with my air conditioning system not working!! How does this… happen? They get me back in stating that with maintenance check they do check all filters. Get told that my cabin air filter is plugged with leaves! Might possible use my extended warranty to replace the motor. Do mind you I had no problems with my ac prior and I also park in a garage so something is definitely off!!! I know nowadays every one is struggling. Businesses are trying to stay afloat so I’m just stating please be aware if you decide to take your vehicle here to be maintenance make sure when you leave just check everything!Hi Dawn, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (303) 578-6120 -- we hope to hear from you soon.
New customer
by Michael B on 04/02/2024I went to AutoNation Subaru West a week ago yesterday to look at what they had available. I wasn't even planning to buy a vehicle. I was given an offer for my 2018 Toyota Tacoma that I just couldn't say no to. I ended up purchasing a 2024… Subaru Outback Touring Xt, and I honestly couldn't be more pleased with my experience overall! The sales team was patient, flexible, and understanding to my needs.Hi, we are pleased to hear you had such a positive experience with us, Michael! Don't hesitate to call us if you ever need anything. Be safe on the road!
Wonderful car buying experience!!!
by Ryan Weber on 03/28/2024I had a great car buying experience with AutoNation Subaru West in Golden. The entire team provided a friendly, honest and no pressure experience. And I really appreciate the personal and dedicated attention from Kevin, Dan and Mitch. The… entire process from the initial test drive, car selection and through to the final signed paperwork was very relaxed (yet professional). I would absolutely recommend them to anyone looking for a new or used Subaru!!! Even after driving my Subaru home, they followed up to ensure everything was good. They really make to feel part of the Subaru Family!Hi Ryan, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!
Exactly the new car I wanted
by Mary on 02/29/2024Salesman Cody Mcneese spent a lot of time helping me find the perfect new carHi Mary, we are glad we could help! If you ever need help, just give us a call. Happy motoring!
Smooth sailing
by dmariec on 02/24/2024Salesperson in tune with my needs and helpful and knowledgeable.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great employees
by HappyOwner on 02/16/2024Everyone was very friendly and helpful. Our salesman Don was superb and new all about our new Subaru and answered all of our questions and more. Great place to buy a vehicle.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
This is what buying a car should be like every time!
by Miguel from Centennial on 12/31/2023We recently purchased a new Outback at AutoNation Subaru West. Everyone was kind and respectful. Our salesperson, RJ, was extraordinarily patient, understanding, informative and helpful throughout the whole process. It was a relaxed,… pleasant experience, and we have no hesitation in recommending this agent and this dealership to anyone looking for a new car. Also, their coffee is excellent!Hi Miguel, your comments keep us motivated and working hard for all our guests! We appreciate your recommendation of AutoNation Subaru West and we hope to be of service again in the future.
My Outback
by PAR on 12/07/2023The purchase process was simless and very easy. When the car was delivered the purchase price and accessories were as we had previously discussed with the sales person.Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Cordial down to earth people
by CB1 on 10/25/2023My salesman Allen was excellent. Did everything he said and promised, returned my e-mails and phone calls promptly and allowed me a smooth and trouble free procurement of my 2024 Legacy. All my other contacts at Autonation Subaru were… also cordial and appreciative of my business. No dealer markup, dealer addons, or pressure to purchase aftermarket accessories. Should another Subaru be in my future, I will most likely return to Autonation Subaru West.Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Subaru West. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I got the car I dreamed of
by NadjaC on 09/06/2023The customer service was amazing. There’s worked with me and I left with the car I always wanted.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Subaru Crosstrek
Subaru Outback
Subaru Forester
Subaru Ascent
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Josephine, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
by Kerry Valdez on 04/25/2025