Customer Reviews of AutoNation Chrysler Jeep West
Review type:
No pain
Service
by Service on 05/19/2025Very positive experience on my 2019 Jeep Wrangler. The service department was able to work on my jeep in a timely manner.Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
Danielle & the technician in the service department was excellent. They were professional and provided me with the work that needed to be done on my 2019 Jeep Wrangler. Highly recommend.
Great service from staff, parts on back order
by BetamusPrime on 05/21/2025I love the people there, nice and always keep it real. Just unhappy that the parts are on back order. This has happened before. Could not get what I need done on my Jeep. They did do an oil change, tire rotation and inspection.Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
No pain
by Stelm0! on 04/17/2025All questions answered, financing explained thoroughly overall great experienceHi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Oil change
by Ram dude on 01/30/2025Always a pleasure dealing with Danielle she is an amazing service writer would highly recommend her to anyone.We are pleased to hear you had such a positive experience with us, Ram! If you ever need help, just give us a call. Happy motoring!
Shouldn't have gone anywhere else
by Moonbeam on 01/20/2025Paul always takes really good care of me and I won't stray again!!Hello, we appreciate you taking the time to leave us this feedback. If you ever need help, just give us a call. Happy motoring!
Fantastic service, as always
by JeepinAround on 12/23/2024I own an 11 year old Wrangler that I off road and drive onroad, a lot. With over 250k miles, of course things need to be fixed. Once again AutoNation Jeep did a great job of fixing the issues, keeping me informed along the way, dealing with… the warranty company, and thinking my Jeep is awesome (and telling me so :) ) I never get to thank the technicians directly; please tell them thanks for doing such a good job!Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.
Great experience at AutoNation
by Pete Jones on 07/25/2024Chen was the man. Extremely helpful and very well organized. Knew exactly what he was doing and answered all my questions. Highly recommend!Hello Pete, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Gladiator purchase
by DonaldDuck on 05/05/2024Overall an excellent experience. We were drawn to this dealership because of the discount on the Jeep Gladiator we purchased. The salesperson, Roberto Aguilar, was very helpful and upfront throughout the whole process. I would recommend… this dealership. thanks.Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Jeep West. Don't hesitate to call us if you ever need anything. Be safe on the road!
Jaybird
by Jay on 04/24/2024Salesmen were a pleasure to deal with. Process was painless and honest. Would use this dealership again.Hi, we are pleased to hear you had such a positive experience with us, Jay! If you ever need help, just give us a call. Happy motoring!
Ram 1500
by Nwkaos74 on 04/12/2024Great experience. Everyone was nice. Would buy from here again.We appreciate you taking the time to leave us a response! If you ever need help, just give us a call. Happy motoring!
Excellent Purchasing Experience!!!
by Scross72 on 01/30/2024Chen my sales associate was awesome not anything like a stereo typical car salesperson! He listened, he was very personable, and didn’t pressure me! I love my Honda Accord Coupe that I purchased! Nick in finance was also awesome. He… listened and didn’t pressure me.Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Buying a 2021 Toyota Tacoma Off Road truck
by cabtmandan on 12/17/2023We had a great experience purchasing our pre-owned Toyota Tacoma from this outfit. They had the truck clean and ready to test drive upon our arrival, and made the purchase process as simple as possible. I informed our sales associate,… Robert Aguilar, that we needed to be completed within an hour and a half total, and he and everyone else involved in the process worked to make that happen. This was about the best experience I've ever had buying a vehicle.Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great Service Fast
by SJLewis on 12/15/2023I had an issue with my 2023 Compass’ transmission and they got me in the next day and fixed it, changed my oil, and rotated my tires in less than 48 hours.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Exceptional Follow-Up
by rockyschaef on 12/13/2023I had some relatively minor issues with a recent service experience, but I didn't have time to escalate the problems. I just left unsatisfied. They followed up within a day or two to ask about my experience, so I was honest. Then I got… another follow-up from Kevin who wanted to hear more about it and figure out how he could make it right. Overall I was very impressed at the extra effort they went through after I had already paid.Hi, we are glad we could help! Please don't hesitate to reach out to us if there's anything more we can do!
Mr
by Mike akh on 12/11/2023Very professional and done on time.Hi Mike, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Great experience
by Nothanks5 on 12/11/2023Great experience. Very friendly, expert service from all parties involved with our trade-in/purchase.Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Service Appointment
by J&D Jeep on 12/11/2023My recent experience with ANCJW was great. The service work was performed correctly and in a timely manner.Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent service
by Broker1 on 12/08/2023This was my first service visit after purchasing a new vehicle from Auto Nation. I was treated very professionally and all of my issues were solved.Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Too expensive
by 1968camaro on 12/01/2023They said it would be $250 to find the problem with my Jeep wrangler about two week went by and I got another call saying they needed more time to find the problem. He said they needed another $640.00 . I told him ok but that’s it he said… ok thousand plus tax..But this still might not fix the problem. I said let’s try this first because the next part was going to be four thousand dollars I said no to that. I picked up my Jeep yesterday of course it’s still has problems they still wanted four thousand to finish repair I said no again so I get a bill for over nineteen hundred dollars. They just think we have an open wallet. Dealers are just too expensive I get it repaired at another garage much less money an done right the first time Won’t take three monthsHi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (303) 578-6104. We hope to hear from you.
Friendly Staff Low Pressire
by Erick G on 11/27/2023Our salesperson Roberto was very friendly and patient and our finance manager was very clear and was no pressure at all. We were very happy when the location manager was able to correct a mistake when we purchased our vehicle and worked… with us to make sure everything was corrected. Service was always very friendly and helpful even with non-Jeep vehicles.Hi Erick, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!
Alignment
by Rome Freyta on 11/23/2023I know you guys are a Chrysler and jeep dealership, but I purchased my ram from your dealership. I was wanting my alignment checked and the service guy made a comment that you guys were not a ram dealership, kind of took me back. Overall… everything else was good.Hi Rome, we appreciate you taking the time to leave us a response. We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback.
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
by Theo Sanders on 04/21/2025