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AutoNation Chrysler Jeep West


16300 W Colfax Ave, Golden, CO 80401 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (27) No (1)
Service Rating
Recommend:
Yes (38) No (3)
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Dealership Service Review

1 out of 5 starsservice Rating
Too expensive
Written by 1968camaro on 12/01/2023

They said it would be $250 to find the problem with my Jeep wrangler about two week went by and I got another call saying they needed more time to find the problem. He said they needed another $640.00 . I told him ok but that’s it he said ok thousand plus tax..But this still might not fix the problem. I said let’s try this first because the next part was going to be four thousand dollars I said no to that. I picked up my Jeep yesterday of course it’s still has problems they still wanted four thousand to finish repair I said no again so I get a bill for over nineteen hundred dollars. They just think we have an open wallet. Dealers are just too expensive I get it repaired at another garage much less money an done right the first time Won’t take three months

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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Theo Sanders on 12/04/2023
Dealer Response
Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (303) 578-6104. We hope to hear from you.
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