Customer Reviews of Stapp Interstate Toyota
Review type:
Great Dealership
by Lorraine_Jean on 09/15/2016The owner went above and beyond to get me exactly what I wanted. Kept me informed on each stage of the progress of the car and the arrival date.Great buying experience at Stapp Interstate Toyota
by Deborah_12345 on 08/28/2016updated 09/12/2016Vinnie Ferrara was very helpful and a pleasure to work with. He patiently explained options on the lot and took me for a test drive in the car I ultimately financed. Everyone else in the process was also professional and gave great customer… service, Mr. Stafford in particular was helpful, and so were the guys in financing. Very nice experience! Thank you!Your fantastic review was quite a refreshing read! Congratulations on your new car. I am happy Vinnie provided you with pressure-free, efficient and well-informed customer service. Clint Stapp Executive Manager clintstapp@interstatetoyota.com
Stapp Toyota Gave Excellent Sales Support
by chowell0711 on 08/24/2016updated 09/08/2016Easy no pushing to buy, helpful service. Bruce followed up with me consistently for weeks when all the other dealerships gave up. That made a great impression on me.Thanks so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to Bruce. Please let us know if we can do anything further to help. Clint Stapp Executive Manager clintstapp@interstatetoyota.com
Great service
by DJR8504 on 09/01/2016almost an enjoyable experience - all questions were answered, buying transaction was handled smoothly - any issues were handled promptly.Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is satisfied with the service we provide. We look forward to working with you again. Clint Stapp Executive Manager clintstapp@interstatetoyota.com
Thank you , Aaron!
by Kimberly99027 on 08/30/2016Our salesman, Aaron, worked hard to get us into the vehicle at a price that fit our budget, with the additional features we wanted. He also had no problems going outside the dealership to locate the vehicle we wanted in the color we… insisted on.Thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. Give us a call if you have any further questions or needs. Clint Stapp Executive Manager clintstapp@interstatetoyota.com
Stapp Interstate Toyota is wonderful!
by LivvyT2004 on 08/20/2016updated 08/28/2016We really liked working with Bruce Harrington. He was very responsive to our phone calls and emails and extremely pleasant to work with in person throughout our purchase of the 2016 Rav 4. We were pleased with the timeframe of our purchase… as our schedules are very hectic and we didn't have to deal with anyone besides Bruce. It made the entire experience so easy and pleasant!Thank you and congratulations on your purchase! We are so very pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your loyalty and enjoy your new Toyota Rav4! Clint Stapp Executive Manager clintstapp@interstatetoyota.com
2011 RAV4 purchase
by Reid_Olson on 08/19/2016The Stapp family brothers, and co-workers, are efficient, kind and thorough. They work together well. We felt well taken care of as they delivered a great product. Thanks for serving us.Thank you for taking the time to write this review. We are pleased to hear that we were able to provide an efficient and overall positive experience. We look forward to working with you again. Clint Stapp Executive Manager clintstapp@interstatetoyota.com
Worth the drive
by DanM_CO on 03/03/2015I am now a Toyota fan and specifically a Stapp Interstate Toyota Fan. I can't say enough about the service and level of customer care we received here. Aaron was awesome and Art Stapp was the icing on the deal. If you are even remotely… interested in buying a vehicle, I HIGHLY recommend Stapp Interstate Toyota off I-25 @ Frederick. You will not be disappointed.Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. And don't forget to take advantage of our exclusive coupons by following us on Facebook. Best Regards, Clint Stapp Executive Manager clintstapp@interstatetoyota.com
Great Customer Service!
by all4four on 02/19/2015The service here is topnotch. Great customer service and courteous staff!Stapp Interstate Toyota Sales
by Howard55 on 01/02/2015As my old car was getting old, I started looking at both new and used cars, and went to Stapp Toyota in Frederick, Co, right off I 25. I first talked to Marcus about new cars, then realized that I didn't want to spend that much, so Marcus… showed me a great Camry which was right in my price range. The whole process was easy and friendly. I have now driven the car nearly 134,000 miles without a serious problem, and consider Marcus a friend as well as "my car salesman" Howard Stewardused car purchase
by lafiedler on 11/24/2014Haven't purchased a new or used vehicle in many years and was concerned over the procedure in today's world. Bruce at Stapp Interstate led me through the process and was extremely helpful at every step. Dealership is clean, friendly and… professional. I would highly recommend it.New Prius v
by bfair1 on 06/26/2014We bought our first Prius in 2004 from Ron D. at what was then Longmont Toyota and found the experience very straight forward and pleasant, unlike previous experiences elsewhere. A few weeks ago we started thinking about buying a new Prius… v. I did some research and pricing on the internet and we drove out to Stapp Interstate (formerly Longmont Toyota). We were pleasantly surprised to learn that Ron was still with the company after ten years. He was not in that day but Travis, a very pleasant and knowledgeable young man, showed us the different models and explained their feature. I emailed Ron the offers I had received online I he agreed to match the lowest price. A few days later we were the happy owners of a new Prius. There was absolutely no hassle or back and forth from one person to another, just a pleasant business transaction.Love STAPP Interstate Toyota
by jackdebbi on 03/06/2010Today my husband and I purchased a 2010 Toyota Sienna from Stapp Intertate Toyota. It was the best car purchasing experience we have ever encountered. We shopped around for a few months and initially were looking to purchase a used Sienna.… We visited several dealers in the nearby area - all of which were very helpful - but the customer service we received from Stapp Interstate was outstanding! It is family owned and I believe that makes a difference in how customers are treated. The employees were all well dressed, and the showroom was very clean with many different informational areas set up. EVERYONE at the dealership was outstanding! Our salesman Bruce Harrington was wonderful to work with. A wonderful Stress Free experience and we are very Excited with our New Sienna! We would highly recommend STAPP Interstate Toyota to all my family and friends!Stapp Toyota
by rick_0079 on 10/27/2009A nice selection of cars and good location off of I-25. Salesman seems to know about the cars. We had a hard time trying to negotiate with these guys though and they seemed more interested in grilling us about our personal information.… They load the cars up with options that one doesn't normally need to take and there are very few cars without them. Looks like at least an extra $1000 on most vehicles. Very poor with trade ins, basically, they don't want them so you get lowballed. Also, they make you come down to see them and refuse to work with you over the phone like other dealers in the Denver Metro area. Overall not bad since there aren't many Toyota dealers accesible up north. They're new and seems like they are learning.....just a little slow on how to deal with active, busy professionals who don't have time to play all the games.POOR SALES BY CO-OWNER
by exStappcust on 01/09/2014updated 07/22/2025When I stopped in to purchase a Tacoma, drove it and was ready to buy, Bob Stapp who noticed I bought a Camry at a competitor Toyota dealer, got his feelings hurt! (We had bought several cars from them up to this point) He preceded to… scream at me in front of other customers in the middle of their lot that I did not give them a chance and that we were terrible customers how dare we. Will never return to Stapp to buy. I went immediately to Boulder Toyota and bought a Highlander.Worst experience ever
by tke467 on 08/24/2012updated 07/22/2025To start i have purchased 4 new cars for my wife and i over the last 10 years from a variaty of makes and dealerships, so i understand the vehicle purchase process. I walked into this dealership with the intent to purchase a vehicle cash,… and walked out with nothing. The salesman was very polite and helpful. However the owner Art was absolutely horrible. After getting 2 hours of run around and a very disrespectful and condescending conversation with art, i was told that they were closing in a few minutes and would not be able to finalize the transaction. Clearly at this point this dealership was not interested in a sale. It is unfortunate that i am not able to support the local economy with a vehicle purchase and service, but this dealership will never receive my patronage. I would avoid this dealership if at all possible.Sales and service that inspires loyalty!
by Coloradical on 07/28/2013updated 07/22/2025My wife and I have bought our last three cars here at Stapp, and though we bought from three different sales people, the experience was outstanding every time. Our vehicles are only serviced here and the service team has always made us feel… appreciated and educated. I would recommend Stapp Interstate Toyota/Scion to anyone looking for a truly outstanding sales and/or service experience.Excellent treatment
by beg72 on 05/13/2013updated 07/22/2025My wife and I were negotiating a new car purchase, first choosing between a Honda Accord and a Toyota Camry and between three dealers using Internet and phone connections. The dealers closest to our home were the most aggressive… negotiators, so we got down to those two. The Toyota people were low-key, patient, always asking what else they could do for us to keep them in the game. They finally put together a superior purchase package and trade-in package. Those attitudes have continued after the purchase as well.great customer service-Clint Stapp
by jhighlander on 09/19/2011updated 07/22/2025I was very satisfied with the customer service provided by Clint Stapp at Stapp Interstate Toyota. I was out of the country at the time I started my vehicle search and appreciated his flexibility and accountability to accommodate the time… difference-He was prompt with replying to emails and was available by phone at the times he said he would be available. At the time I had also contacted other Toyota dealerships in the vicinity of Denver, and not a single one could/would provide a straightforward answer via email or phone for me. When I was finally able to visit the dealership in person, I did not feel the pressure typically felt during the car buying experience. Clint did a good job of assessing the vehicle that met my needs and easily answered my questions and addressed my concerns. When I finally decided to purchase a vehicle, he assembled the numerous financing scenarios I requested and the whole procedure was simple and very efficient. Even months after my purchase, Clint still promptly answers my questions, whether by email or phone.Great experence
by lindab0415 on 10/27/2011updated 07/22/2025Clint took his time answering all my questions and came to a comfortable price for me to handle. I love my new 2012 Camry. Didn't know it came with a sunroof and I love the sceen that I can see clearly when I back up. The stero system is… wonderful.Tundra buying experience
by okejohnson2 on 01/04/2012updated 07/22/2025I recently bought a 2012 Tundra from Stapp Toyota and was helped by Dana Gibbs. Dana was great! Professional, knowledgeable and friendly, he answered all my questions and ensured that I was completely satisfied with the truck I… ordered. Dana and all the people at Stapp Toyota made my buying experience a pleasure! I will definitley buy from Dana and Stapp Toyota again.
Toyota Tacoma
Toyota 4Runner
Toyota RAV4
Toyota Venza
We are a family owned and operated business and we have been since 1974. Creating a positive car buying experience for our customers is what drives us. We take pride in our process, you are not handed off to multiple people, the sales associate you start with handles your transaction from being to end. Once you have picked out your perfect vehicle, don't forget to add a few accessories through our Stapp I25 Custom shop. From simple adds such as tint to full out builds including lifts, tire swaps, we are equipped to handle it all.
If your vehicle ever needs service we are able to handle that too! Our Toyota Factory Trained Technicians are ready to take care of your vehicle and get you back on the road.
At Stapp we care about the community we live and launched Stapp Inspires to partner with some great organizations making a difference in our community. From educators going above and beyond to help out those in need, we are inspired by those we meet.
- Complimentary Coffee
- Television
- Express Service
- After Hours Drop-Off
- Customer Lounge Area
Thank you for your review. We're glad to know that we were able to provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Clint Stapp Executive Manager clintstapp@interstatetoyota.com
by care_team on 09/19/2016