John Elway Chevrolet
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Customer Reviews of John Elway Chevrolet
Review type:
Great purchasing experience
by Jenn006 on 03/21/2025
From start to finish buying our new Suburban was a great experience. Knowledgeable and friendly staff! Especially Trevor Green, Tony Gomez and Max Pierce. A 5 out of 5 experience!
165 reviews
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Great service!
by Sophie188 on 06/09/2018Taylor Yates was a terrific help in the car buying process - it was actually my first time buying a car, and he made everything go very smoothly. It was very reassuring to work with someone so well-informed and helpful. Definitely recommend… this dealership!Great Car-buying Eperience with Taylor
by Mpowner on 05/26/2018Thanks to Taylor Yates, my wife and I had the easiest and most pleasant car buying experience ever. We drove up from New Mexico to get a great price here with Taylor helping us set everything up over the phone, and when we came in… everything went very smoothly.Great experience!
by hpowner on 05/26/2018We used the Costco Auto Program to locate a dealer with inventory and worked with Taylor Yates every step of the way. He made everything super easy for us, especially coming from Albuquerque to Denver to make the purchase. Highly recommend… this dealership, especially Taylor!Wow! Thank you for making the drive out to us! We are thrilled, Taylor made everything super easy for you throughout your are buying experience. Thank you for your recommendation! The Elway Team
Amazing Service
by daboss1 on 05/25/2018I Worked with Taylor & Rocio to get my new Traverase and to say they were amazing in their Customer Service skills in an understatement. They were informative, polite and answered all the questions we had. I will be recomending this… dealership to others for sure. Taylor & Rocio keep up the good work. Your pride in the positions you hold really show.Thank you for taking the time to share your experience working with Taylor and Rocio! Our number one priority at John Elway Chevrolet is guest services and we are pleased you noticed the Elway difference. Don't forget about our referral program, if you recommend a friend or family member and they purchase a car from per your recommendation you get $150! The Elway Team
Car purchase
by Latealc on 05/23/2018Aliyah was very helpful in finding 2 cars for my home. Great customer service! I know I purchased two wonderful cars and I will not buy cars from anyone/ anywhere else!Thank you for your review! We are thrilled Aliyah was able to help get you into 2 vehicles of your dreams! We hope you are loving them and look forward to seeing you for your next oil change! The Elway Team
Great experience!
by RadioPanda on 05/13/2018the entire process was quick and painless. I would actually describe it as PLEASURABLE! Taylor is friendly and easygoing. Ive purchase quite a few vehicles Over the years. This was by far the best! Thanks so much, Taylor! Wishing you… all the best.Thank you for taking the time to leave us a review! We understand purchasing a vehicle can be overwhelming, we are thrilled Taylor was able to make it a pleasurable experience for you! We thank you for your business and look forward to seeing you for your next oil change. The Elway Team
Truck purchase
by Lucysnewride18 on 05/12/2018Looking for a truck and was contacted by Donovan Romero. (John elaway chevrolet) This gentleman was the nicest sales man we have every dealt with. Answered all my questions with professionalism. Told us what was needed and in about 2 hours… had purchased a truck. I would definitely come back and would love to work with Donavan again. Thank you!!Thank you for your review! Donovan is a valued member of our team and we are pleased he was professional and knowledgeable throughout your car buying experience. Let us know if you ever need anything in the future, Donovan and our team are here to help! The Elway Team
Great sales staff
by Cutlasskid on 05/05/2018Taylor was easy to work with and found exactly what I wanted.Thank you for sharing your experience with Taylor! We are thrilled he was able to get you into the car of your dreams. Thank you for your business and we will see you for your next oil change! The Elway Team
Easy, competitive, transparent buying experience
by Mesaroad on 05/05/2018Within an hour of telling Taylor Yates the specific truck and accessories that I wanted, he phoned and emailed with the most competitive price for the vehicle of any dealer contacted. The actual purchase went as smoothly with no hidden… surprises. Before leaving, they provided a hour-long introduction to every feature in the truck and have since followed up to see if any questions have arisen. This was the best experience I have had purchasing a new vehicle.Quick and easy
by Jreynolds2121 on 03/15/2018I have terrible credit but they worked with me and got me the exact car that I chose off the lot. I love it. Aliyah was super sweet I am very happy with my purchase.Worst Company, Go elsewhere
by 2007Jeep on 11/10/2017This is the worst used car dealership in Denver. I did a kelly blue book buy off with my jeep 20 days ago. Savannah, the appraisal consultant, lied to me about the process and when they would have my check. She failed to turn in my paper… work for 6 days after it was supposed to be sent to my bank which cost me money. They cut me check for the wrong amount then, Blamed sarah in the accounts payable for not being good at her job. Still haven't cut me a check for the right amount as of November 10th, I brought my car in on Oct 21st. Joshua the GM of sales insulted me and lied to me about the check coming in and even hung up on me cause he was tired of hearing me complain about his staff lying and their dishonest ways of doing business. I have contacted the BBB and the State Attorney Generals office. Josh the GM of the whole company called me. Apologised for his staffs incompetence, admitted that they lied about sending in my paper work on the 21st and that they sent it the 27th. Still did nothing to fix the situation. Terrible company, go elsewhere. I will update when I have more. 20 days later and still no check or pay off. They will lie, cheat and do whatever to take advantage of you. Go elsewhere.Shady Dealership. Their words mean nothing.
by zroot09 on 08/23/2017Would rate zero if I could. I live out of state (UT) and found a decent priced vehicle with John Elway. Because I live out of state, I could not go see the car right away. I put a deposit down on the vehicle that the dealership told me… repeatedly was going to be enough to reserve the car for a week or so (first time I could get to CO to look at it). After a couple days, they begin demanding more money and threatening that the car will be sent to auction if I don't put more money down. I refused because I had not yet even seen the car, plus the original, agreed upon deposit was supposed to be enough to reserve the car (so they claimed). The day before I was going to leave UT for CO, I notice the car had been taken off their website. I had to contact them to get the news that the car had been sent to auction, they couldn't even be bothered to let me know that themselves. This is the first instance of them reneging on their agreement. After getting in touch with a manger, and complaining, I finally got them to agree to get the car back (at a discount for all the hassle). I left for CO immediately after that conversation. After a 9 hour drive and arriving in CO at about 3 am, I get a call the next morning (the morning I was going to look at the car) that the car had been sold already the night before. Again, they couldn't be bothered to let me know the car was sold, and wasted me time and money getting to CO. But more importantly, they AGAIN went back on their word. This dealership is the shadiest I have ever experienced. The will take your money and still send your car to auction. I cannot recommend STAYING AWAY from this dealership more. Their word is hallow, they will screw you over again and again.Great Car - Great Dealership
by Ajudoka on 11/29/2016I have not purchased an American auto for 35 years. My last Chevy was a '72 Impala and it got horrible gas mileage and the quality of workmanship was poor. I have always preferred Japanese cars since. However, when I attended my daughter's… graduation in Detroit last May, I was given a Chevy Malibu for my rental car. I couldn't believe it was the same company! The engineering and technology were fantastic! I was currently driving a 2004 Acura TL and I always told people it was the best car I ever had. However, it really was time to trade it in. So I decided to check out the Malibu again and went to John Elway because it was the closest dealership. It was as comfortable and pleasant an experience as it could possibly be. Both the salesman and the person showing me all the features of my new Malibu were great to work with. I had my new car within a couple of hours, it's been three weeks now and I absolutely love it! I will definitely recommend John Elway Chevy and Chevy autos to anyone I know who are looking for a car.Ajudoka - we are so happy to hear that the Malibu is your new car. We hope you are enjoying all it's features. Thank you for trusting us as your local dealer and we look forward to taking care of you and your Malibu for all your maintenance work. The Elway Team
Excellent Experience
by micdizz on 07/12/2016Experience was excellent. We went in looking to purchase a vehicle; found out it wasn't the one we wanted. The dealer asked us what our needs were and helped us find the vehicle that was right for us.Micdizz - Thank you for sharing your experience. We always perform a needs analysis for our guests. And the fact that our sales people are non-commission really helps us find the best car for their needs. We are happy to hear you had an excellent experience. The Elway Team
Love my Dealership
by worldly_wisdom on 02/21/2016From the time I arrived ago the time I picked up my vehicle the customer service was outstanding. I was always informed on things that my vehicle needed and was offered afford prices as well. Thank youGreat dealership and Fantastic employees!
by Bartalone on 02/11/2016Ellison has been amazing! We tried other Chevy dealers and just didn't feel like we were getting a good deal. So we took our business to John Elway. We are so happy with the deal on our trade ins and purchases. I love my brand new black on… black Silverado! I am picky and stubborn but with some hard work Ellison found exactly what I was looking for and a little more. Our payments are just what we asked for. We had such a great experience that my husband is picking up another truck this evening. We will never go anywhere else for our vehicle purchases. Ask for Ellison! Such a gentleman, really listens to everything you need and works very hard.[non-permissible content removed] place do not stop by.
by Progenius on 02/07/2016Try to buy a car from them but the Sales Manager was [non-permissible content removed] against Hispanics, he did not approve a test drive because he thought I will steal the car. I will never stop and hope this help a mis hermanos to never… stop by and ask for anything to them. I felt like crap when I left the place and they were laughing about it. We do not deserve this treatment.Why I can't recommend this dealership
by CaryAndHisWife on 02/06/2016Why is it that the service center and the sales department don't have the ability to communicate? I should not have to bring in my paperwork when I buy the service and repair warranty and all that I did from you? Your people should be able… to look up any thing purchased at your dealership. Whether it is getting a new key or tire if I come to your service area I should be able to get it with just my name and ID. This is not a slam on the employees but on your company. Your people do not have the ability to do something as simple as put the correct address on paperwork after they are told about an error. Very poorly supported by the owners.chevsub99
by Joseph1933 on 12/22/2015updated 01/12/2016Working with Dimitrios Papadopoulos is a real pleasure. He is knowledgeable of what he is doing and does not try to sell you things not absolutely necessary for your vehicle. He keeps you informed of the progress being made on work.Purchase of 2016 red Corvette
by RoryCoonts on 12/23/2015updated 01/11/2016I had an appointment wit Taylor and he had everything set up and ready for my test drive when i arrived. Taylor was able to answer all my question and made this buy experience fast and simple. I was impressed with the staff from top to… bottom.great deal great prices great people
by chevytrk1 on 12/17/2015updated 01/07/2016From the 1st vehicle to the 3rd no matter how complicated it was they took care of us & kept our personal best interest in mind both financially & our peace of mind. They we not pushy in any way or let the company's personal & self… interest prevail over our circumstances or finance's. In return for that type of consumer thinking and convenience the same day I called my brother David la grande over to the dealership and we both bought new trucks at the same time the same day that by it's self was priceless thanks again my rating for john Elway Chevrolet is a 10+++++ or a+++++ If they treat their customers like that I can only imagine how well they take care of their employees. I'm Doug la grande and I can only hope that I can be part of this dealership and work there my self so I can do the same for other people & help them out like they did for my family & relatives and help other people who have had bad experiences with other dealerships realize not all dealerships are out for them selves. For those who are reading this and are possibly or in the market for a used of new vehicle give josh Bentacourt & there team a call the only thing you have to lose out on is a great deal both customer service & product wise tell then Doug La Grande sent you thanks.
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About our dealership
Wow! Thank you for making the drive to us! Taylor is a valued member of our team and we are pleased to hear he made your experience easy and pleasant. We thank you for your business and are we're here for you if you need anything in the future! The Elway Team
by ayalacki on 05/29/2018