John Elway Chevrolet
Dealership Sales Review
This is the worst used car dealership in Denver. I did a kelly blue book buy off with my jeep 20 days ago. Savannah, the appraisal consultant, lied to me about the process and when they would have my check. She failed to turn in my paper work for 6 days after it was supposed to be sent to my bank which cost me money. They cut me check for the wrong amount then, Blamed sarah in the accounts payable for not being good at her job. Still haven't cut me a check for the right amount as of November 10th, I brought my car in on Oct 21st. Joshua the GM of sales insulted me and lied to me about the check coming in and even hung up on me cause he was tired of hearing me complain about his staff lying and their dishonest ways of doing business. I have contacted the BBB and the State Attorney Generals office. Josh the GM of the whole company called me. Apologised for his staffs incompetence, admitted that they lied about sending in my paper work on the 21st and that they sent it the 27th. Still did nothing to fix the situation. Terrible company, go elsewhere. I will update when I have more. 20 days later and still no check or pay off. They will lie, cheat and do whatever to take advantage of you. Go elsewhere.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No