Customer Reviews of AutoNation Chevrolet North
Review type:
Great experience with getting into my new truck!
Hi Michael, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Excellent
by Ben Han on 08/31/2024On time and great outcomeHi Ben, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Hi Ben, thank you for your positive review. We're happy to have been of service to you. Feel free to reach out to us if you need anything. Have a wonderful day.
Great experience with getting into my new truck!
by Michael on 08/07/2024The team was professional and helped me get into a new truck within just a few hours. Great experience!We are pleased to hear you had such a positive experience with us, Michael! Feel free to stop by if you ever need any more help.
Hi Michael, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Service
by Darlene on 05/19/2024My service advisor was knowledgeable and friendlyHi Darlene, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Service
by Juan ruiz on 05/01/2024Service writer was very helpful & my truck was in & out with zero issues and a fresh oil change!Juan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Excellent salesman. One that truly puts the customer first.
by Kaybe on 04/25/2024I came in late in the day just to take a few peaks at vehicles. felt no pressure due to the time of day I came in. At no time did I feel pressured by the salesman or sales manager. They were both truly honest with me throughout the… process. One of the most comfortable experiences I ever had, except the final financial part of the transaction. This person knocked the overall experience down a little. I will not de rate the others due to this person. Very pushy & rude tactics there.Thank you for taking the time to let us know how we did. We hope you have a great day!
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Car purchase
by Jeremyk on 03/18/2024Gabe and Elisa took the time and helped me out so much! I'll definitely be back on my next vehicle purchase!:)Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Used car sale
by Crystal on 03/08/2024Kahssay did a fantastic job helping me get financed for my Mazda. I would have to say that was the easiest purchase of a vehicle I have ever done.Hi Crystal, we're happy you found Kahssay to be so supportive during your experience here at Autonation Chevrolet North. If you ever need help, just give us a call. Happy motoring!
Great experience buying a used car
by knperret77 on 02/10/2024My wife and I worked with K.C. on buying a used car. We made an appointment with the dealership and everything was ready for us when we got there for the appointment. Once we decided to buy the car the process for signing papers and… taking the car home went very smoothly. We are going to be shopping for used cars for our daughter in a few months and will definitely keep this dealership in mind when we are shopping.Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
StevenB
by StevenB on 01/01/2024The sales team was professional and worked to accomodate my needs.Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Thank you Jorge & Team!
by Tania N. on 12/14/2023Love my car! It’s the perfect family/mom car out there! It has enough room for all your needs! Love the third row seating and still have pleanty of truck space for stroller and groceries! Love the interior definitely helps that it’s leather… for easy clean up! My sales representative Jorge and his team at Autonation Chevy North definitely helped me find exactly what I was looking for! Amazing customer care from Jorge, he was very attentive and showed he actually cared about my needs when looking for a car! Asked all the right questions and never made me feel unsure about what I was doing. Thank you Jorge for taking time from the beginning to end with my car search journey!Hello Tania, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!
Great Sales Experience
by Silvarado on 12/13/2023They worked hard to keep the buying process simple and timely.Hello Silvarado, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!
Ordered a diagnostic Run on my 2019 Pickup Truck
by lwllindsay on 11/14/2023After a week I was told that they had to do a whole bunch of work to determine why I had a little miss while idling. All I needed to know which I explained to the Service Dept. when I brought it in was which cylinder was causing the… problem. Picked the Truck up and am taking it to another dealer.Hi, we are deeply disappointed by your experience at Autonation Chevrolet North. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (303) 578-6096 to discuss what we can do to help.
Service work
by JPearse on 11/11/2023I arrived at the store frustrated from experience with another dealership. Michael was thorough and helped me through the process of getting my vehicle repaired and fixed as promised from purchaseHi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Efficient and simple
by caseygoods on 11/03/2023After I had done research online, I visited Chevy AutoNation to just take a look at the car I wanted. I made an appointment online. After driving it and then a few other options I decided to pull the trigger. I was driving my new car home… that afternoon. So simple!Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!
Very happy
by First Timer on 10/31/2023Took my Bolt in for lithium-ion battery error. Needed to be replaced. Had trouble getting communication for a few days, but after that, communications were excellent. Explained everything & very responsive. Work was excellent.Hi, thank you for taking the time to share your feedback with us. Please let us know if there is anything else we can do for you; we are more than happy to help!
Car
by Vero222 on 10/18/2023Everyone was niceHi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Review needed
by EpicElectric on 10/17/2023Dear Chevrolet team, I regret to inform you I feel completely taken advantage of on my last visit. I came to you guys because I had just experienced a nightmare claims event and thought I would get the best professional help possible from… you guys. I was let down when I drove off and part of my concerns with the tough steering seems to not be the alignment as anticipated. I still have a steering problem. I was also charged quit a bit for a rubber garment that was never actually installed. I feel like rather than helping me I was taken for more money to do breakers and rotors when that was just a reason to avoid my actual problems and sale me something I didn’t actually need or want but again; I was under the impression I would be receiving the best service possible. It’s not like I asked you guys to work on a Ford or any other manufacturer’s vehicle. I asked for expert help with my 2009 base corvette. Something that I feel lucky enough to enjoy and a family I thought I wanted to be part of but after my back to back bad shop experiences I’m not so sure anymore. There are other items I need to address. I also had a headlight replaced but for some reason there is a constant power source going to a running light that drained the battery dead to the point the car was inaccessible. The key port under the hatch seems to not operate on my car anymore so the only way to get to the interior of the car was by taking a tail light out and using a battery to supply power to open the trunk. Because I had to go through these steps twice before I figured out where the battery draw was coming from I must have blown a fuse on the two rear tail lights as now they are not working. I feel like this could have been avoided if I was given a walk around on the vehicle upon payment like when I came in and pointed out my issues. I may not have been so inclined to just jump in the car and drive home. I seriously thought I was taken care of but now my car has to sit on a trickle charge all day while the running light bulb stays lit. I feel played for a set of pads and rotors that now extremely Amoy me as I feel like the rear should be done too. To conclude, based on the nightmare experience I had previously gone through then for you guys to add on top of it I now have now power at the seat like I used to before the first shop and you guys didn’t even catch that or offer help on that problem? Like I said, I came to you guys for actual help I I don’t believe I got it one bit. The entire process seemed to be extremely rushed. Please let me know if you guys would be willing to give me one more chance to help me out rather than financially destabilizing me?Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (303) 578-6096. We look forward to hearing from you.
Purchase new car
by JenScott on 10/07/2023We are not from Colorado and we dreaded buying a car not having a relationship with a salesman. Gaberial was outstanding. The purchase manager was top notch. We walked out very pleased.Hi, we're happy you found our staff to be so supportive during your experience here at Autonation Chevrolet North. If you ever need help, just give us a call. Happy motoring!
Great service
by Elisa Hernandez on 10/06/2023Jahaira was so easy going finding a car for me. She took time to listen to what I need and then found 4 cars for us to test drive. She is very nice. Jake McDonald helped with financing and he went above and beyond. He took extra time to… get payments down and make the deal happen. He is extremely knowledgeable as well. I asked so many questions and he was so calm and helpfulHi Elisa, we're happy you found our staff to be so supportive during your experience here at Autonation Chevrolet North. If you ever need help, just give us a call. Happy motoring!
Service and Transmission
by KnightsFan29 on 09/24/2023I took my truck in for a standard service and told the advisor that while towing a 3800lb trailer, I had a pop up on my display that said transmission fluid hot, idle engine. I let the engine idle, the fluid went back to 200 degrees from… 250 and made it home. When it was in for service, the advisor said that the transmission fluid should be changed every 30K miles. When I picked it up he said all was good and don't stress and give it bad juju. I had that done, and the very next day my fluid was at 61degrees after 12hrs off, the next day was at 84 degrees after 12hrs and was never stable. I took it in to another dealer and ran a diagnostic test and now waiting for a transmission valve replacement, as well as filter and another flush. I wasted $400 on a flush I didn't need and now out more money for additional work even though the transmission is under warranty.Hello, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (303) 578-6096 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
2023 Malibu
by 2023 Malibu on 09/22/2023Carlos the salesperson and Andy were very helpful in everything. Jake in finance was great at explaining things. Great all around experience!Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
We are pleased to hear you had such a positive experience with us, Michael! Feel free to stop by if you ever need any more help.
by Patty Sow on 08/08/2024