AutoNation Chevrolet North

Dear Chevrolet team, I regret to inform you I feel completely taken advantage of on my last visit. I came to you guys because I had just experienced a nightmare claims event and thought I would get the best professional help possible from you guys. I was let down when I drove off and part of my concerns with the tough steering seems to not be the alignment as anticipated. I still have a steering problem. I was also charged quit a bit for a rubber garment that was never actually installed. I feel like rather than helping me I was taken for more money to do breakers and rotors when that was just a reason to avoid my actual problems and sale me something I didn’t actually need or want but again; I was under the impression I would be receiving the best service possible. It’s not like I asked you guys to work on a Ford or any other manufacturer’s vehicle. I asked for expert help with my 2009 base corvette. Something that I feel lucky enough to enjoy and a family I thought I wanted to be part of but after my back to back bad shop experiences I’m not so sure anymore. There are other items I need to address. I also had a headlight replaced but for some reason there is a constant power source going to a running light that drained the battery dead to the point the car was inaccessible. The key port under the hatch seems to not operate on my car anymore so the only way to get to the interior of the car was by taking a tail light out and using a battery to supply power to open the trunk. Because I had to go through these steps twice before I figured out where the battery draw was coming from I must have blown a fuse on the two rear tail lights as now they are not working. I feel like this could have been avoided if I was given a walk around on the vehicle upon payment like when I came in and pointed out my issues. I may not have been so inclined to just jump in the car and drive home. I seriously thought I was taken care of but now my car has to sit on a trickle charge all day while the running light bulb stays lit. I feel played for a set of pads and rotors that now extremely Amoy me as I feel like the rear should be done too. To conclude, based on the nightmare experience I had previously gone through then for you guys to add on top of it I now have now power at the seat like I used to before the first shop and you guys didn’t even catch that or offer help on that problem? Like I said, I came to you guys for actual help I I don’t believe I got it one bit. The entire process seemed to be extremely rushed. Please let me know if you guys would be willing to give me one more chance to help me out rather than financially destabilizing me?