AutoNation Chevrolet North
Dealership Service Review
I took my truck in for a standard service and told the advisor that while towing a 3800lb trailer, I had a pop up on my display that said transmission fluid hot, idle engine. I let the engine idle, the fluid went back to 200 degrees from 250 and made it home. When it was in for service, the advisor said that the transmission fluid should be changed every 30K miles. When I picked it up he said all was good and don't stress and give it bad juju. I had that done, and the very next day my fluid was at 61degrees after 12hrs off, the next day was at 84 degrees after 12hrs and was never stable. I took it in to another dealer and ran a diagnostic test and now waiting for a transmission valve replacement, as well as filter and another flush. I wasted $400 on a flush I didn't need and now out more money for additional work even though the transmission is under warranty.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes