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Customer Reviews of AutoNation Subaru Arapahoe

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216 reviews
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  • good car & staff

    5 out of 5 starsby oshkosh67 on 05/18/2016

    Good people to deal with. Car was available as promised.
    • Thank you for taking the time to share your feedback with us. We appreciate your review and hope we can continue serving you for many years to come.

      by autonation on 05/19/2016

  • Great sales and finance staff!

    5 out of 5 starsby Critical34 on 05/16/2016

    I would recommend Auto Nation Subaru for anyone searching for a new or used vehicle! There staff is the embodiment of professionalism! Thanks Ty and Scott for a great first time dad and daughter vehicle purchasing experience!
  • Great service

    5 out of 5 starsby Uniteds on 04/24/2016
    updated 05/10/2016

    The service was awesome! I enjoyed my visit to autonation they were very helpful. My sales man was Joe lesher he was awsome and helpful in every way I needed him. So thank you for helping me purchase my brand new wrx!
  • Loved my experience at Autonation Arapahoe Subaru

    5 out of 5 starsby lgershater on 04/25/2016

    The best car buing experience I've ever had. Frankie Soria Hernandez was very knowledgable and thoroughly and completely answered any and all of my questions. Since picking up my car, any questions were answered cheerfully and without hesitation. I wouldn't hesitate to recommend him to any of my friends.
  • Great Dealership

    5 out of 5 starsby drewcook502 on 04/22/2016

    I had a wonderful experience at AutoNation Subaru Arapahoe. Tyler, the salesperson to assist me, answered all my questions, helped me figure out the car that I truly wanted while answering all of my questions. I have recommend to several friends and coworkers both AutoNation and Tyler, and look forward to doing business with them in the future.
  • AutoNation Subaru did us right

    5 out of 5 starsby DonAndBarb on 04/18/2016

    We bought a new Subaru Outback at AutoNation Subaru Arapahoe. Amanda gave us the best quote of all the dealers we contacted, and they delivered. Great experience.
  • Best salesman: Hamdi Kouli

    5 out of 5 starsby Tiffymitsch on 04/12/2016

    From the second I stepped onto the lot, I was treated politely and professionally. Being female and shopping alone for a new car can be very daunting. But my salesman Hamdi Kouli, made the process easy. We found the exact car I wanted, and he made sure I test drove the car I eventually purchased. Financing with Scott G. Couldn't have been easier as well. I 100% recommend purchasing a new or used Subaru here!
  • Great Customer Service

    5 out of 5 starsby broncofan9185 on 01/23/2016

    This dealership was willing and able to help me trade my 2013 Legacy (which had been hit in a parking lot) for a 2016 Legacy at no out of pocket costs and helped me lower my monthly payments!
  • Good service, fair prices.

    4 out of 5 starsby Nwelch3714 on 01/06/2016

    Tyler was easy to talk to and worked with me to reach a fair price on a vehicle that suited my needs. The only thing preventing a 5 star was that I paid for "Appearance Protection" which I was told was not optional, after reading the fine print after purchase it clearly states that it IS optional. Overall good experience though.
  • Great sales person

    5 out of 5 starsby Backout on 12/30/2015

    We visited this Auto Nation Subaru Arapahoe on Dec. 24 to look for a new car. The sales person was nice and showed us two cars. After a couple rounds of reasonable negotiation, we closed a deal to buy the Outback Premium. At that moment, it was already 3;30pm, only 30 mins left before closing out. The sales department worked late to finish all the paperwork and cleaned the car. We were able to drive the new car back home on the Xmas eve. Particularly, the sales person and the finance manager stayed late (almost 6pm) to explain all details, showing their professional passion and attitude. Great thanks are owed to them.
    • Thanks! We're happy to help however possible. We hope to continue serving you for many years to come. Please do not hesitate to give us a call if there is anything we can do for you.

      by autonation on 01/05/2016

  • Sales experience

    5 out of 5 starsby Shermanoaks on 11/23/2015
    updated 12/04/2015

    I enjoyed for the first time, my experience buying a new car from Auto Nation Subura. I visited many times before my decision was made. Each time I was greeted with the same courtesy. This high standard of service obviously comes from the "top" General Manager, Matt Smith. My sales specialist, Don McIntosh was a gentlemen and truly went the extra mile in reviewing my concerns. Overall excellent! Oh yes I love my new Outback..I'm trading my new Cadillac for a Subura..
    • Thank you for your kind words! We always strive to provide personable and excellent customer service. Thank you again for the review!

      by autonation on 12/04/2015

  • Great experience buying my car

    5 out of 5 starsby havenous on 11/14/2015

    I bought my car at this dealership and worked with a great salesman named Movin Dias. He was friendly and really easy to work with. I had sent my girlfriend in the week before to scout out a car for us. Really I did this because she drives me nuts when I go shopping with her. Long story short Movin was able to deal with all her odd overly obsessed questions and still make her feel happy well taken care off. If he can work with her, he's a master among men.
  • Bought Subaru 2010 Forester

    5 out of 5 starsby Jessica88p on 10/06/2015

    Everything went well, the paperwork just took a little while. Everyone was great and accommodating.
    • Thank you for your kind words! We sincerely thank you for your business and hope to continue serving you for many years to come.

      by autonation on 10/23/2015

  • Great Service

    5 out of 5 starsby mavrick951 on 09/10/2015

    From the first interaction with the Internet sales team, to finance, the process was very smooth. I personally will go back to purchase any more Subaru I decide to purchase. Many kudos to Alice, Scarpone my sales team.
  • RUN

    1 out of 5 starsby toverland on 08/17/2015

    Please do yourself a favor and do business elsewhere. I have never met a more crooked dealer in my life. They had the nerve to tell me they are the only dealer in the state of Colorado that carries Ford Rangers. Bad attitudes, and lies from the start.
    • We're disappointed by your lackluster experience at AutoNation Subaru Arapahoe. Our team takes pride in maintaining excellent business relations and providing our customers with quality services for their vehicles. Please call our General Manager directly at (303) 578-6119 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

      by autonation on 08/18/2015

  • Great buying experience!

    5 out of 5 starsby Wrangler2849 on 07/27/2015

    My wife and I recently purchased a 2015 Subaru Outback from AutoNation Subaru Arapahoe and were extremely pleased with our buying experience. Our sales person was Alice Hausig and she was awesome! Alice's communication with us throughout the process was excellent and she went out of her way to make our buying experience a great one. Scott in the finance department was great to work with as well. This is our third Outback purchase from AutoNation and it won't be our last. AutoNation is a great place to do business with!
  • Fast, Friendly and Stress-free.

    5 out of 5 starsby Ant3mma on 07/19/2015

    I bought a 2015 XV Crosstrek at AutoNation Subaru Arapahoe. I spoke to Jeff first and he was very nice and helpful. He got us started with prices and inventory. Then Jeff L. introduced us to James A. who took us on a test drive and explained all the car features. James is extremely knowledgable about Subaru vehicles and the whole car buying process. This was the easiest car purchase I have ever made. I am VERY satisfied and will recommend this dealership to all my friends.
  • AutoNation Subaru Arapahoe Internet Sales

    5 out of 5 starsby jwoo1 on 02/21/2015

    AutoNation Subaru Arapahoe totally supports the USAA car buying service. Internet Sales Agent James Azuero is wonderful. He rolls with Honor, Courage and Commitment. I saved almost two-thousand dollars.
  • Easiest transaction

    5 out of 5 starsby Mickimaus on 02/18/2015

    Very fast, extremely easy. No endless back and forth on price. The best way to buy a car.
  • My Best Experience Yet!

    5 out of 5 starsby djkrankz on 02/10/2015

    I cannot say enough about how well my wife and I were treated, how smoothly the process went, and the absolute excellent service overall that we received. Highest marks.
  • Pretty Bad

    1 out of 5 starsby cruiserguy1 on 01/30/2015

    I decided on the vehicle I wanted, a used FJ Cruiser. After looking online for the exact match including color, year etc. I found it at AutoNation Subaru in Centennial, CO. I sent an email and shortly thereafter a salesman called me. Without seeing the vehicle in person, only photos and the write-up I negotiated a price, and after he consulted the sales manager, we agreed upon the price. I told him I would be there in the morning as it's a two hour drive from my location. Upon arriving and test driving the Cruiser I was ready to do the deal, however, it was about $1000 more than what we had negotiated. How did that happen? Well apparently they forgot about a couple of things and decided to tack them on. I refused the deal as that is not what we agreed upon. After several trips for my salesman to the sales manager they acquiesced and gave me what I wanted. Here comes the good part, I had to then talk to the finance guy. What a piece of work he is! First he tried to sell me every add on that one could imagine. I refused them all and he was visibly upset. Secondly he had an arrogance about him that he was superior to everyone and he didn't like it that I came in there with very low financing from USAA. How dare me for not taking their 10% + financing! Lastly, he jacked up the paperwork for my title and registration. Being in the military I have all of my vehicles registered in Texas and he just couldn't understand the concept that I live in one state and have my cars registered in another. (Since he's from the Ukraine I guess he just doesn't get the American way of life). Today in the mail I received all the paperwork from the dealership for my title and registration after the finance guy had told me they would send it straight to Texas and get my plates issued. It's been thirty days since I purchased the vehicle and now I'm in a time crunch to get it registered! Wow! Total incompetence! Will I purchase from them again? Absolutely not! As an Air Force officer I'll also recommend to my troops to steer clear of AutoNation.

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About our dealership

We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
  • Complimentary Coffee
  • Complimentary WiFi