Customer Reviews of AutoNation Dodge Ram Arapahoe
Review type:
Outstanding to work with
Great people, great services
by Zach Cruz on 10/04/2023Scheduling an appointment was fast and easy, getting the services done was even easier. The people I worked with were all friendly and willing to helpHi Zach, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
First time at RAM/DODGE/JEEP
by MoparFanatic on 10/03/2023I have never had a good experience with any of their service departments. Most of my reviews have been negative in regards to the service department. For the very first time, thanks to Bill, and to the technician that worked on my truck,… this is what service should be like, always. You nailed it.Hi, We are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
A big thank you
by Mholder on 10/02/2023Thank you so much Dave and Steve at Autonation Dodge on Arapahoe. The customer service was A plus! I will never go any where else to get a vehicle.Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Dodge RAM Arapahoe! Feel free to reach out to us if you need anything. Have a wonderful day.
Rotors and brakes
by MatthewR on 09/28/2023Got my brakes and rotors replaced at the service center, it was done quickly and efficiently. Definitely my go to spot for any repairs.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Service Review
by oldChief on 09/18/2023Autonation did a great job helping resolve my issue.Hi, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.
Robert
by Newcar#1 on 09/20/2023We had a friend refer us to a salesman by the name of Jordan. We were communicating by text and email. He sent a couple of vehicles to look at. He then passed us to a salesman by the name of Bobby. I communicated by text and email and he… said he would send some other vehicles that may work for my daughter. Bobby then NEVER sent any information and was never heard from again. One of the vehicles sent my daughter liked so on Saturday 9/16 we went to AutoNation Dodge anyway to look and test drive the vehicle. We were greeted by a very nice young man by the name of Robert Y. We ended up having a great experience, which I was not expecting since we were ignored by two previous salesman. My daughter ended buying her first vehicle from Robert who was professional, courteous, respectful and just a very nice pleasant person to work with. Thank you Robert Y. for taking the time with us and not only selling my daughter her first vehicle but making your first sale. I woud had never known you were new had I not been told. My son will be looking for a vehicle soon and we WILL be coming to you.Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Dodge RAM Arapahoe. Please let us know if there is anything else we can do for you; we are more than happy to help!
Great people to work with
by Jeep driver on 09/16/2023Purchased a Jeep for retirement in Colorado. The dealership and sales person (Mike) were great! Absolutely no hassles, kind and willing to help. I recommend ever one in the market to purchase a vehicle to give them a shot.Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Dodge RAM Arapahoe and we hope to be of service again in the future.
Engine Light Came On.
by Michael Trealoff on 09/13/2023Brought my vehicle back in as the light came on to indicate an issue with the engine. Service attendant hooked up my vehicle and ran a diagnostics review to show what was wrong. I then had to bring in my vehicle the next morning. It was… determined that a valve to the engine had been disconnected. They hooked it back up, ran a couple of tests and the engine light no longer was visible and now working fine.Hi Michael, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!
30K Review
by Cynthia on 09/08/2023It took a full day to get everything taken care of, I had new tires and an extensive 30K service warranty taken care of. It was all done in a professional manner, very please with the results.Hi Cynthia, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
The individual that I worked with Troy Chandeleria did so in a professional manner, I'm very pleased with my encounter with AutoNation Araphahoe, they did a very nice job and I will pass this information on to friends and family.
Easy Buying Experience
by Hipster Mama on 09/06/2023Mark Hart was super easy to work with. He and the team helped us find a great new van for our business and made the purchase process quick, simple and to the point.Hello Hipster, we're happy you found our staff to be so supportive during your experience here at AutoNation Dodge RAM Arapahoe. Don't hesitate to call us if you ever need anything. Be safe on the road!
Mary Rugg
by MaddHatter on 09/05/2023Buying a car from Al at AutoNation was the best car buying experience ever, painless. We gave him a list of what we needed in a new vehicle and he met every criteria with our new van. Everyone on the sales team were veery professional and… treated us with upmost respect. Thank you All and all those who made our auto buying experience such a great experience .Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Easy maintenance !
by Wwiersma on 08/31/2023Got our camper van serviced before a road trip....easy drop off and pick up!Hi, we had high expectations for ourselves, so it's gratifying to hear that you had a great experience with us. Don't hesitate to call us if you ever need anything. Stay safe on the road!
Great experience
by Mastershake on 08/09/2023Loved going to Autonation. They made buying a car super easy.Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
William the Great
by Don on 08/10/2023When I stopped in to go over my issue/s, William listened to everything and committed to getting my tires fixed. One of the two tires had to be replaced, and he made it happen, even went above and beyond since my wheels had a locking lug.… He ordered it for me and took care of it allHi Don, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Dodge RAM Arapahoe! Don't hesitate to call us if you ever need anything. Be safe on the road!
Take it somewhere else
by Superman2002 on 08/01/2023I had to write a review very similar to this to get anyone attention at this dealership last time and because they do not return phone calls I’m in the exact same position. I took my 2020 Ram back in because when I dropped it off the first… time I still had a check engine light on when I went to pick it up. The manager of the dealership got ahold of me and was able to get me a loaner for when I took mine back in. So I take it back in, they do the repairs and when I went to pick it up I get told we don’t have the paperwork ready for you yet with some excuses about it not being ready because they did the repairs on good faith. Which is an outright lie, the repairs were the ones they failed to do under the warranty the first time. Got the truck home and within a very short amount of time the check engine light is back on with the same code. I’ve called and left messages with the service department including Brenton and have not had a single message returned. Truck went into limp mode and has already cost me over $1000. Take your vehicle somewhere else, when the service manager won’t even return a phone call, the service advisor can’t get you paperwork to see what repairs were done…..if they even did any at all, save your time and money.Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Service
by Glenn Swig on 07/29/2023Great service in a timely mannerHi Glenn, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Recall not done.
by Shawn Seibel on 07/28/2023Chad was great and helpful but unfortunately when the appointment was scheduled 3 months ago through the appointment desk it was to perform a recall as the primary reason. When I arrived I was told the parts aren't available. Chad… explained it well but still frustrating that it was scheduled to begin with and I drove 1.5 hours to get there and the work couldn't be done. Was still able to get some secondary things resolved. Issue should have been prevented when appointment was scheduled or simply calling me a week before to let me.know.Hi Shawn, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (303) 578-6107 to discuss what we can do to help.
Great Service
by Jerdavis303 on 07/27/2023Troy and Devan took great care of me and my vehicle! They were both very friendly and knew what they were talking aboutHi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Dodge RAM Arapahoe! Drive safe, and we'll see you on the road.
Amazing experience
by Matthew on 07/25/2023The service department was able to get me in for some work on my transmission the next day. And had it done earlier than they said it would. Car is working great now.Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to reach out to us if you need anything. Have a wonderful day.
New Tires
by EdRamtruck. on 07/17/2023I checked all the other tire stores and Auto Nation had a better price and service. They saved me several hundred dollars. As a dealer I know I am getting someone who really knows my truck.Hello, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Best car buying experience I have ever had
by gd132000 on 07/16/2023Wonderful service, staff, facility. We love our new 1500 and Dave Maestas was amazing!We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by Sue Tilly on 04/12/2024