Mercedes-Benz of Walnut Creek
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Customer Reviews of Mercedes-Benz of Walnut Creek
Review type:
AMAZING EXPERIENCE
by AliciaYH on 05/18/2025
I had the absolute best experience buying a car from Mercedes of Walnut Creek! My sales person, Marjorie, could not have been better to work with. She was kind, easy to work with, so accommodating- I already know I’m buying my next car from… her and WC MBZ!
138 reviews
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Buying my G Class Here!
by jai94066 on 04/29/2016Just when I thought that car salesmanship was a dying art, as I have bought a couple of luxury cars in past couple years and it seemed that I had better knowledge than the salesmen. I was in the market to replace my range rover with a G… Class, when I met Jimmy Molakides from Mercedes Benz of Walnut Creek. My expectations were very clear to him; I didn’t want to spend lot of time at the dealership and I wanted to be educated on what I was buying. He met both of my expectations with flying colors. He was educated on the product he was selling, told me the history on G class, showed me how to get it going and then set an appointment with a product specialist to go over the whole SUV with me. It was an experience that I truly enjoyed2015 CLA 250 Service
by Mannymo on 04/27/2016I had my 2015 Mercedes CLA 250 serviced (2d) at Mercedes Benz of Walnut Creek, CA. From scheduling, arrival, and picking up my vehicles the service team was very courteous, informative and professional. Our service agent Michael Garde is… always on point with our needs and we can not be any more than happy with the service we receive.Very satisfied
by Emerito50 on 04/06/2016updated 04/26/2016Very satisfied with the work they did specially with the breaks and selected a good brand of tire. They made sure they clean the car before they gave me the key.Great Services
by Apasquini on 04/26/2016Everyone was so friendly. They were very knowledgable tooGreat personal service from New Car salesperson
by Dentalal on 04/25/2016I purchased a new Mercedes from Walnut Creek Mercedes agency. this month. It was a fine experience with terrific personal attention by my salesman Steve Scheps. It was for European delivery and and all went well. Steve kept me well… informed and provided me with excellent instructions on using the electronics on the car. I appreciated all the fine service provided by all the staff at Walnut Creek Mercedes Agency .suspension check
by Erwinmsc on 04/23/2016I had been told by a car repair place that I needed repair to my shocks and struts. I come to the dealership for another opinion and they told me everything was fine. I appreciated their assessment and am not returning to the car repair… placed.B5 Check-up for my 2012 350 GLK Mercedes
by Patricia64 on 04/22/2016The team at the Mercedes dealership in Walnut Creek is the BEST. This was my 40,000 (4 year) check-up even though I only had 21,644 miles on my car. Michael explained what I needed to have done to my car (brake pads in front) and new… tires and gave me an estimate on how much it will cost when I bring it in the next time. Thanks for the great customer service!Pre-trip maintenance service
by ejcls63 on 04/20/2016I dropped off my car to have an inspection and service done before my upcoming out-of-state trip. They done everything that I asked plus more to ensure my car is ready for the trip including a complimentary car wash....outstanding job and… service!Great service , honest people
by Iranmotif on 04/06/2016updated 04/19/2016I got my GLA250 last week from this dealership, kamran is an exceptional person and helped us finding the right car patiently, and we got our first car in USA. Thanks Kamran Quynh and FrankGreat services without any attitudes
by 1GoldieLane on 04/05/2016I live in Oakland, but come over to Walnut Creek to get my cars serviced because the staff are terrific and professional. The facility is clean, and most importantly, they do not waste my time. I feel valued and appreciated. I love that… Michael H. always took the time to explain what services were performed and made sure that I was taken care of. I definitely recommend working with Michael H. if he is available.Another great experience
by WCFoodie on 03/21/2016updated 04/04/2016Thanks to my service advisor, John Ford, I had another painless service experience at MB of Walnut Creek. My car was ready when promised and also nicely washed when I picked it up.Thanks
by Gallagher2 on 04/03/2016Thanks to Dee and Mike Henry. JC thanks for the ride and teaching me the short cut. You guys keep smiling. Best, DanGreat, prompt Service!
by Lillirath on 03/30/2016This was my very first service at the dealership in WC. The minute I drove in to leave my car for service, I was greeted and my loaner car was waiting for me. In and out in about 5 min. Sal, my contact, updated me through out the day. My… car was done as promised on time, washed and ready to go. Thank you Sal for making this one of the easiest service trips ever!New Car Purchase
by BellePop on 03/28/2016My experience was positive from my first email contact with MB Walnut Creek to the purchase of the vehicle. My sales associate Kevin, the finance person and everyone took the extra step to ensure that my experience was most… AWESOME...thanks again Kevin B.First class all the way
by MBcustomer6829 on 02/10/2016updated 02/26/2016The minute one drives into the MB driveway, one gets the VIP treatment. Staff is always professional, attentive and very efficient.Wonderful Experience All Around
by Vocaliz712 on 02/24/2016Greeted warmly when I arrived at the dealership. Lawrence walked me through what was going to be done on my vehicle, as well as what the expected service time would be. Being able to communicate via email or text (whichever is your… preference) is very convenient, as well as being able to pay remotely. Overall a great experience.60,000 mile service
by ajb2312 on 02/15/2016Serviced 2012 GL450, customer service experience with Walter Davis was excellent. Walter is always attentive & courteous. The dealership facilities are clean & modern. The work carried out was a std 60,000 mile service & replacement of P/S… air suspension strut. Also new front brake rotors & pads. All work done seems to be to a high standard. Seems like overkill to change the rotors every time the brake pads are low? Makes for expensive service bills! Otherwise satisfied with the experience.Always great services
by Claudia1233061 on 02/15/2016Great services from Lawrence , my Services Adviser, Professional and courtious.Great Service and timely work completion!
by Quinma68 on 02/15/2016The dealership was very busy, but everything was taken care of in a timely fashion.My Service advisor was very informative
by Ssamayoa on 02/14/2016I love bringing my car to your dealership for service I know when I leave I have the confidence that my car will continue to perform greatGreat Service as always!
by SHAZANPIL on 02/10/2016I love taking my GL450 for service at MB Walnut Creek. I always get the best treatment from the employees especially from Sal. Sal is very professional, knowledgeable and has a good public relations. He has always done a great job in… updating me on the status of the repair while my car was in the shop. I also get a nice loaner every time I turn in my car for repair. Facility is very clean and I love the coffee/espresso machine. I am a happy and satisfied customer!! Definitely a 5 star rating!
Mercedes-Benz GLC-Class
Mercedes-Benz EQB
Mercedes-Benz GLE-Class
Mercedes-Benz C-Class
About our dealership
Alicia, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
by Katie Witt on 05/19/2025