Mercedes-Benz of Walnut Creek
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Dealership Service Review
service Rating
60,000 mile service
Written byon 02/15/2016
Serviced 2012 GL450, customer service experience with Walter Davis was excellent. Walter is always attentive & courteous. The dealership facilities are clean & modern. The work carried out was a std 60,000 mile service & replacement of P/S air suspension strut. Also new front brake rotors & pads. All work done seems to be to a high standard. Seems like overkill to change the rotors every time the brake pads are low? Makes for expensive service bills! Otherwise satisfied with the experience.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes