First Honda Simi Valley
Customer Reviews of First Honda Simi Valley
Review type:
Great experience!
Honesty and professionalism
by Gerald on 06/20/2023Fast, courteous, and honest! The service code suggested that the air filter needed replacement. However the service tech noticed that it had been replaced during the previous visit and stated that it would not be done again! THAT'S HONESTYYour compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Charles & Dean Honda Sales Management 805-306-1094
First Honda
by Michele on 04/30/2023Love the service agents and waiting room. Everyone is very friendly. Like that I get a car wash.Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. Sincerely, Charles & Dean Honda Sales Management 805-306-1094
First Honda Simi Valley
by Marilyn on 04/18/2023First Honda Simi Valley is an unusually well run dealership and service garage. Service desk agents are very Professional, Friendly, Knowledgeable, Prompt, Efficient, and Accurate. Service for my 2011 Honda LX Accord Sedan was managed by… John who is a consummate professional with deep knowledge of his business and knows how to assist service clients expertly. He is one example of what exemplifies First Honda Simi Valley.We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Charles & Dean Honda Sales Management 805-306-1094
A Well Run Operation / Great Auto Service Department
Highly recommend First Honda Simi
by Cheryl on 04/14/2023Respect, friendly, knowledgeable, organized, and work done in a timely manner.Thank you for this amazing review, Cheryl! We really appreciate your business. Sincerely, Charles & Dean Honda Sales Management 805-306-1094
Peace of mind
by Cesar on 04/03/2023The honesty and willingness to work with me.Hi Cesar, thank you for taking the time to leave us this rating. We appreciate your business and we look forward to working with you again in the future! Sincerely, Charles & Dean Honda Sales Management 805-306-1094
Great Service!!!
by Matt on 04/01/2023Your experienced, friendly staff always communicate all throughout the service process making my service visits enjoyable!Matt, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Charles & Dean Honda Sales Management 805-306-1094
First Honda Service
by Val on 03/29/2023Knowledgeable personable and attentive Service Manager. Professional skilled and tidy work by service personnel.Thanks for your perfect review, Val! We're glad to hear that our service manager was personable, knowledgeable, and attentive! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Charles & Dean Honda Sales Management 805-306-1094
First Honda of Simi Valley
by Annie on 02/23/2023Don, your service manager has always taken special care of my service. He has recommended John as my service advisor and John was fantastic. He took great care of me with Don’s help. I look forward to coming back for service.Hi Annie, and thank you for this great review! We're happy to hear that Don took care of you! He is a great asset and we appreciate all that he does. Sincerely, Charles & Dean Honda Sales Management 805-306-1094
service
by Kuma on 02/21/2023friendly and timely manner service doneKuma, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing 1st Honda of Simi Valley for your vehicle needs. Sincerely, Charles & Dean Honda Sales Management 805-306-1094
1st Honda Simi Valley
by Frank on 02/06/2023Very honest & professional customer service team. 1st Honda does not use upselling practices. They only inform you of actual needed services.Frank, we appreciate your kind words about our service team. Thank you for choosing 1st Honda of Simi Valley for your vehicle needs. Sincerely, Charles & Dean Honda Sales Management 805-306-1094
First Honda of Simi Service
by Jeff on 01/27/2023The team is great. Very friendly and very helpful.Thank you for leaving us this great review! We are very happy to hear that we could be so friendly and helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Charles & Dean Honda Sales Management 805-306-1094
Guaranteed Service
by John on 12/15/2022Made appointment and it was metThanks for giving us the opportunity to service your vehicle, John. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Charles & Dean Honda Sales Management 805-306-1094
Pilot purchase
by Nancy on 12/04/2022Albert was very good to work with and really took his time to show us the Pilot we purchased.Thanks for the wonderful review of your recent visit to our dealership! Sincerely, Charles & Dean Honda Sales Management 805-306-1094
Great Service
by Andrew on 11/29/2022super fast and friendly service, no complaints whatsoeverThank you for this amazing review! We really appreciate your business. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Charles & Dean Honda Sales Management 805-306-1094
Great no pressure service
by Walter on 10/04/2022courteous, friendly and knowledgeable staffHello Walter! It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, Charles & Dean Honda Sales Management 805-306-1094
Great
by Cathy on 09/26/2022Always so Helpful & Great attitudeThank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Julia Quinn Honda General Sales Manager 805-288-7675 jquinn@firstautogroup.com
The Best Honda Service in Los Angeles.
by Mike on 08/30/2022updated 09/06/2022The team at First Honda always provides high quality service for our Honda Civic. Mr. Flanagan is always very considerate to us and is very knowledgeable about all Honda products. We really like that they wash the car before they return… the car to us.Thank you so much for your review, Mike! Happy customers are our goal and our mission at 1st Honda of Simi Valley, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Sincerely, Julia Quinn Honda General Sales Manager 805-288-7675 jquinn@firstautogroup.com
1st Honda of Simi Valley
by Patricia on 08/31/2022The current car shopping environment is a very stressful one, due to extremely limited availability and high prices, but I found that after talking to several dealers throughout the LA area, 1st Honda was the one dealership that was going… to go the extra mile to help me find a car.Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with our team was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Julia Quinn Honda General Sales Manager 805-288-7675 jquinn@firstautogroup.com
First Honda
by Mark on 07/27/2022The service tech Don his customer service skills exceeded todays expectations.Thank you for this amazing review of your experience with Don here at 1st Honda of Simi Valley! The experience you described is exactly what we aim for, and it’s great to know we’re exceeding our goals with our customers! Should you have any questions, feel free to reach out. Otherwise, we’ll see you at your next service appointment! Sincerely, Julia Quinn Honda General Sales Manager 805-288-7675 jquinn@firstautogroup.com
Excellent Service at 1st Honda - Simi Valley
by Donna on 07/04/2022Appointments are easy and convenient; staff is very polite and take all Covid precautions; car is always ready when promised, work is done at the time promised and they wash the car!Donna, we are glad to hear you enjoyed your recent visit to our service department. At 1st Honda of Simi Valley we believe clean cars make happy customers and are pleased to hear you appreciated your car wash! Sincerely, Julia Quinn Honda General Sales Manager 805-288-7675 jquinn@firstautogroup.com
Always a great experience
by WilliamLane on 06/29/2022Ease of making an appointment; Don is Great - always takes care of me - and great customer service. I trust you guys over any other dealership/service shop!Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Julia Quinn Honda General Sales Manager 805-288-7675 jquinn@firstautogroup.com
Thank you for your wonderful review! We’re thrilled to hear that Johann and Bob provided you with a kind and caring experience at 1st Honda of Simi Valley. It’s great to know you felt no pressure during your visit and found the perfect car. We look forward to helping you again for your next Honda! Sincerely, Charles & Dean Honda Sales Management 805-306-1094
by 1st Honda of Simi Valley on 09/05/2024