First Honda Simi Valley
Customer Reviews of First Honda Simi Valley
Review type:
Great experience!
Hybrid CRV quest!
by Elizabeth on 06/21/2022Great people! Found a car and made a deal work for me. The best car buying experience of my life!Thank you for this amazing review of your experience with our staff here at 1st Honda of Simi Valley! The experience you described is exactly what we aim for, and it’s great to know we’re exceeding our goals with our customers! Should you have any questions, feel free to reach out. Otherwise, we’ll see you at your next service appointment! Sincerely, Julia Quinn Honda General Sales Manager 805-288-7675 jquinn@firstautogroup.com
1st Honda Simi Valley
by Frank on 06/17/2022Excellent, "honest" customer service.We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Julia Quinn Honda General Sales Manager 805-288-7675 jquinn@firstautogroup.com
Great experience!
by Donna on 05/29/2022There were no high-pressure tactics and it went so smoothly. A very pleasant experience. And our salesman Bill was great!Thank you so much for taking the time to let us know how pleased you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Julia Quinn Honda General Sales Manager 805-288-7675 jquinn@firstautogroup.com
1st Honda Simi Valley
by Frank on 05/26/2022Excellent, professional & honest customer service staff!Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Julia Quinn Honda General Sales Manager 805-288-7675 jquinn@firstautogroup.com
New Car Purchace Great Servuce
by Ann on 05/16/2022Bill Batch was wonderful to work with and first to Greet me and was my sales consultant he was beyond professional and great to deal with answer all my questions . Julia Quinn General Sales Manager was wonderful and very personable and… did everything she could make the purchase of my new car happen. Ozzie Mejorado was the best finance manager I ever worked with , he helped with getting me what I needed and a bank to fiance me when my bank was not coming through like promised . All three of your employees were personable ,genuine people and I would come to First Honda again to.purchace a car . Even in stressful moment they're everything happening. They worked as a team and it was so humbling to be around them . You are lucky to have such amazing people working for you .Thank you for taking the time to share your experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Julia Quinn Honda General Sales Manager 805-288-7675 jquinn@firstautogroup.com
John is the greatest at Simi Valley Honda!
by Jeanne on 04/23/2022John is so nice, I really enjoy dealing with him. I came in on April 14th and he was great, every time I deal with him he is. He’s definitely a asset to you!Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Julia Quinn Honda General Sales Manager 805-288-7675 jquinn@firstautogroup.com
Happy with my 2022 Honda Civic Si from First Honda
by Michael on 04/14/2022First Honda was all business and very straight forward to deal with. They communicated often and effectively and made the new car buying experience very easy and pleasant. They never played games with pricing or options and did everything… they said they would do. Bill Batch was the salesman I went through. He was honest and helpful every step of the way. If I shop for another Honda I will go back to First Honda and ask for Bill.Congratulations on your new 2022 Honda Civic SI, Michael! Thank you for taking the time to write about your experience. It's great to know Bill and our staff were able to provide you with an easy, pleasant, and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Julia Quinn Honda General Sales Manager 805-288-7675 jquinn@firstautogroup.com
Excellent Service!
by Cheryl on 03/08/2022Always professional, all questions answered. We are high risk for Covid, they always put us in an empty office, away from people. A text to us while we wait telling us if we need anything to text them. Above and beyond any expectation.… Highly recommend.Thank you for this amazing review of your experience with our staff here at 1st Honda of Simi Valley! The experience you described is exactly what we aim for, and it’s great to know we’re exceeding our goals with our customers! Should you have any questions, feel free to reach out. Otherwise, we’ll see you at your next service appointment! Sincerely, Julia Quinn Honda General Sales Manager 805-288-7675 jquinn@firstautogroup.com
FIRST STREET HONDA
by John on 03/01/2022Ease of setting appointments ease of service discussions and pleasant waiting area. Always, I am treated friendly by a professional service advisor and updated on service progress.Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Julia Quinn Honda General Sales Manager 805-288-7675 jquinn@firstautogroup.com
1st Honda Simi Valley
by Frank on 02/12/2022updated 02/23/2022Excellent, honest & professional customer service representitives & repairs.Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Julia Quinn Honda General Sales Manager 805-288-7675 jquinn@firstautogroup.com
Friendly service
by David on 02/19/2022Friendly service advisor and cooperative mechanics.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Julia Quinn Honda General Sales Manager 805-288-7675 jquinn@firstautogroup.com
Purchase of 2022 Honda Pilot at 1st Honda of Simi
by Dave on 01/30/2022Staff was very friendly, knowledgeable, professional, and caring. They took the time to explain everything and kept us informed of what to expect. Johan did a fantastic job of getting us orientated to the new vehicle and introduced us to… the other departments. We also liked that your sales staff & management listened to our concerns and needs when we first inquired about the car. We did not have a great experience at another near-by Honda dealership but your dealership did it right!Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Julia Quinn Honda General Sales Manager 805-288-7675 jquinn@firstautogroup.com
Mrs.
by Debra on 01/26/2022Both Jose and Henry were very professional, helpful, answered all of mine & my sons questions and took their time with us. A very nice experience!To say thank you is not enough, Debra! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by 1st Honda of Simi Valley again! Sincerely, Julia Quinn Honda General Sales Manager 805-288-7675 jquinn@firstautogroup.com
17 years of excellent service…
by Lyn on 12/22/2021First Honda has serviced my car for 17 years. Their service has been spectacular. Never a complaint. Not once.Lyn, thank you so much for the wonderful review of your experience at 1st Honda of Simi Valley. We love hearing from great customers like yourself that appreciate all that our dealership is doing to take care of our customers and the community. Thanks again for your loyalty and business. We hope to see you again soon. Sincerely, Julia Quinn Honda General Sales Manager 805-288-7675 jquinn@firstautogroup.com
1ST HONDA, SIMI VALLEY
by Rebecca on 12/03/2021John Flanagan is the best service rep I have ever had. Great attitude and very helpful. Excellent experience.Thank you for this amazing review! We really appreciate your business. Sincerely, Julia Quinn Honda General Sales Manager 805-288-7675 jquinn@firstautogroup.com
Best Honda Service dept.
by Kathy on 11/13/2021Knowing my car is in good hands at First Honda of Simi. Don C. and the service team are always so helpful, willing to do what they can to meet my auto service needs.Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Julia Quinn Honda General Sales Manager 805-288-7675 jquinn@firstautogroup.com
Best service
by Jenny on 11/06/2021Willie made sure I was able to get my car completed in the promised time. He is always friendly.Jenny, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Julia Quinn Honda General Sales Manager 805-288-7675 jquinn@firstautogroup.com
We love the service at First Honda of Simi Valley!
by MickeyD on 10/20/2021We loved the extraordinary service provided by John Flanagan. The entire service team was very prompt and efficient. Our Honda Civic was ready on time - and had been washed. Great people at First Honda of Simi Valley!Thank you so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments with John and the rest of the staff. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! Sincerely, Julia Quinn Honda General Sales Manager 805-288-7675 jquinn@firstautogroup.com
First Honda great service
by Rob on 09/18/2021I can get my car service on Sat. I like working with John. He keeps the cost down and makes sure to wash the car. I get texts and calls when to pickup.We appreciate you for taking the time to give our dealership feedback. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Julia Quinn Honda General Sales Manager 805-288-7675 jquinn@firstautogroup.com
Slick oil change
by Kristen on 09/15/2021It's like talking/working with a good, reliable friend! Communication was strong and easy with John. He explained everything in terms I could understand and has an enjoyable sense of humor.Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Julia Quinn Honda General Sales Manager 805-288-7675 jquinn@firstautogroup.com
First Honda of Simi Valley
by Sandra on 09/13/2021We were very pleased that Johann, Julia, and Ozzie were patient and accomodating to is being late for our appointment due to the unforeseen circumstances. They made our shopping experience as pleasant and efficient as possible. All the… questions were answered, and the process was quick and suited to our needs. Big thank you to everyone.Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Julia Quinn Honda General Sales Manager 805-288-7675 jquinn@firstautogroup.com
Thank you for your wonderful review! We’re thrilled to hear that Johann and Bob provided you with a kind and caring experience at 1st Honda of Simi Valley. It’s great to know you felt no pressure during your visit and found the perfect car. We look forward to helping you again for your next Honda! Sincerely, Charles & Dean Honda Sales Management 805-306-1094
by 1st Honda of Simi Valley on 09/05/2024