First Honda Simi Valley
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Dealership Service Review
service Rating
Honesty and professionalism
Written byon 06/20/2023
Fast, courteous, and honest! The service code suggested that the air filter needed replacement. However the service tech noticed that it had been replaced during the previous visit and stated that it would not be done again! THAT'S HONESTY
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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1st Honda of Simi Valley on 06/21/2023
Dealer Response
Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon.
Sincerely,
Charles & Dean
Honda Sales Management
805-306-1094
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