First Honda Simi Valley

Today 7:00 AM - 9:00 PM*
*At this time store hours may vary.
Sunday
9:30 AM - 7:00 PM
Monday
7:00 AM - 9:00 PM
Tuesday
7:00 AM - 9:00 PM
Wednesday
7:00 AM - 9:00 PM
Thursday
7:00 AM - 9:00 PM
Friday
7:00 AM - 9:00 PM
Saturday
7:30 AM - 9:00 PM

Customer Reviews of First Honda Simi Valley

5.0
Overall Rating
5 out of 5 stars(222)
Recommend: Yes (67) No (1)
Write a review: Sales | Service
5 out of 5 starssales Rating

First Honda of Simi Valley

by Sandra on 09/13/2021

We were very pleased that Johann, Julia, and Ozzie were patient and accomodating to is being late for our appointment due to the unforeseen circumstances. They made our shopping experience as pleasant and efficient as possible. All the questions were answered, and the process was quick and suited to our needs. Big thank you to everyone.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

222 Reviews
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5 out of 5 starsservice Rating

17 years of excellent service…

by Lyn on 12/22/2021

First Honda has serviced my car for 17 years. Their service has been spectacular. Never a complaint. Not once.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

1ST HONDA, SIMI VALLEY

by Rebecca on 12/03/2021

John Flanagan is the best service rep I have ever had. Great attitude and very helpful. Excellent experience.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Best Honda Service dept.

by Kathy on 11/13/2021

Knowing my car is in good hands at First Honda of Simi. Don C. and the service team are always so helpful, willing to do what they can to meet my auto service needs.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Best service

by Jenny on 11/06/2021

Willie made sure I was able to get my car completed in the promised time. He is always friendly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

We love the service at First Honda of Simi Valley!

by MickeyD on 10/20/2021

We loved the extraordinary service provided by John Flanagan. The entire service team was very prompt and efficient. Our Honda Civic was ready on time - and had been washed. Great people at First Honda of Simi Valley!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

First Honda great service

by Rob on 09/18/2021

I can get my car service on Sat. I like working with John. He keeps the cost down and makes sure to wash the car. I get texts and calls when to pickup.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Slick oil change

by Kristen on 09/15/2021

It's like talking/working with a good, reliable friend! Communication was strong and easy with John. He explained everything in terms I could understand and has an enjoyable sense of humor.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

First Honda of Simi Valley

by Sandra on 09/13/2021

We were very pleased that Johann, Julia, and Ozzie were patient and accomodating to is being late for our appointment due to the unforeseen circumstances. They made our shopping experience as pleasant and efficient as possible. All the questions were answered, and the process was quick and suited to our needs. Big thank you to everyone.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

1st Honda

by Angela on 09/11/2021

William Batch was the salesman that help me. He was very knowledgeable about the car I purchased and placed no pressure on me to buy. He also worked to negotiate the financing that worked for me. Bill was very personable which made it pleasant to work with him.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great customer service

by MarOcean on 09/06/2021

Edwin our salesman was very personable and new the product he was selling. He was helpful without pressure if us.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Excellent service!

by Austin on 08/31/2021

The staff is incredibly friendly, courteous and knowledgeable. My car's maintenance was done fairly quick and it drives the same as it did the day I bought it. Thank you for the excellent service!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Purchase of a Honda Accord Touring from First Honda, Simi Valley, CA

by Shanie on 08/15/2021

The customer service. Albert Rodriguez, was willing and patient to work with with me on reviewing two Honda models to determine which would be best for my lifestyle needs. Albert and Dean were not pushy and genuinely understanding of my budget. Best car shopping experience I have had in 20 years. Thank you

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great experience at First Honda in Simi Valley

by Pierre on 07/21/2021

Albert was enjoyable to do a deal with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Excellent customer service

by Nolan on 07/18/2021

John in the service department was very friendly and helpful. Good customer service is really important, especially these days, and John delivered beyond my expectations.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

First Honda Service

by Axl on 07/14/2021

1st Honda SV dealership’s service desk advisors ensure my repeat business. They recognise and greet me by name, some not only when I arrive but even when I call to schedule appointments. (This is why I miss some who have moved on - because they establish a work relationship with customers, they don’t act like they’re annoyed to have to help you like some other places.) In addition to friendly service advisors, there’s a mechanic who remembers to ask about my vehicle. Then there is that one parts advisor who always takes time to explain any parts order if I have questions. When the manager sets out to greet me too, well, that is what it’s all about for me. Other people may need fast and efficient service, progress reports while work is ongoing, available sales reps who aren’t overly aggressive. Guess what? Stop by and see for yourself if you’re in the area.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Helpful Honda People?????

by Alicia on 07/10/2021

My commute to the dealership was short. I didn’t appreciate having to bother asking friend to pick me up because your shuttle wasn’t available and no one offered to drive me home in one of the multitude of cars on the lot!!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

5 out of 5 starsservice Rating

service at 26000 miles

by Kest on 06/19/2021

Promptness

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Recall

by Elaine on 06/16/2021

Very professional. Felt very safe during this Covid time. Car work complete earlier than anticipated.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great Service Advisor

by Elizabeth_O on 06/05/2021

I've always encountered wonderful Service Advisors there in the many years I've been coming, but Willie Burr is the best yet! Conscientious, polite, explained everything to my satisfaction.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

1st Honda Service

by Robert on 05/29/2021

No appointment, I was squeezed in for important oil change prior to an RV journey towing our CRV. Thank you to the service dept. for this service and suggested maintenance needed.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

New vehicle lease

by Michael on 05/28/2021

The staff was very friendly and understood what our needs were.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

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