First Honda Simi Valley
Customer Reviews of First Honda Simi Valley
First Honda of Simi Valley
byon 09/13/2021
We were very pleased that Johann, Julia, and Ozzie were patient and accomodating to is being late for our appointment due to the unforeseen circumstances. They made our shopping experience as pleasant and efficient as possible. All the questions were answered, and the process was quick and suited to our needs. Big thank you to everyone.
17 years of excellent service…
byon 12/22/2021
First Honda has serviced my car for 17 years. Their service has been spectacular. Never a complaint. Not once.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
1ST HONDA, SIMI VALLEY
byon 12/03/2021
John Flanagan is the best service rep I have ever had. Great attitude and very helpful. Excellent experience.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Best Honda Service dept.
byon 11/13/2021
Knowing my car is in good hands at First Honda of Simi. Don C. and the service team are always so helpful, willing to do what they can to meet my auto service needs.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Best service
byon 11/06/2021
Willie made sure I was able to get my car completed in the promised time. He is always friendly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
We love the service at First Honda of Simi Valley!
byon 10/20/2021
We loved the extraordinary service provided by John Flanagan. The entire service team was very prompt and efficient. Our Honda Civic was ready on time - and had been washed. Great people at First Honda of Simi Valley!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
First Honda great service
byon 09/18/2021
I can get my car service on Sat. I like working with John. He keeps the cost down and makes sure to wash the car. I get texts and calls when to pickup.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Slick oil change
byon 09/15/2021
It's like talking/working with a good, reliable friend! Communication was strong and easy with John. He explained everything in terms I could understand and has an enjoyable sense of humor.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
First Honda of Simi Valley
byon 09/13/2021
We were very pleased that Johann, Julia, and Ozzie were patient and accomodating to is being late for our appointment due to the unforeseen circumstances. They made our shopping experience as pleasant and efficient as possible. All the questions were answered, and the process was quick and suited to our needs. Big thank you to everyone.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
1st Honda
byon 09/11/2021
William Batch was the salesman that help me. He was very knowledgeable about the car I purchased and placed no pressure on me to buy. He also worked to negotiate the financing that worked for me. Bill was very personable which made it pleasant to work with him.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great customer service
byon 09/06/2021
Edwin our salesman was very personable and new the product he was selling. He was helpful without pressure if us.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Excellent service!
byon 08/31/2021
The staff is incredibly friendly, courteous and knowledgeable. My car's maintenance was done fairly quick and it drives the same as it did the day I bought it. Thank you for the excellent service!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Purchase of a Honda Accord Touring from First Honda, Simi Valley, CA
byon 08/15/2021
The customer service. Albert Rodriguez, was willing and patient to work with with me on reviewing two Honda models to determine which would be best for my lifestyle needs. Albert and Dean were not pushy and genuinely understanding of my budget. Best car shopping experience I have had in 20 years. Thank you
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great experience at First Honda in Simi Valley
byon 07/21/2021
Albert was enjoyable to do a deal with.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Excellent customer service
byon 07/18/2021
John in the service department was very friendly and helpful. Good customer service is really important, especially these days, and John delivered beyond my expectations.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
First Honda Service
byon 07/14/2021
1st Honda SV dealership’s service desk advisors ensure my repeat business. They recognise and greet me by name, some not only when I arrive but even when I call to schedule appointments. (This is why I miss some who have moved on - because they establish a work relationship with customers, they don’t act like they’re annoyed to have to help you like some other places.) In addition to friendly service advisors, there’s a mechanic who remembers to ask about my vehicle. Then there is that one parts advisor who always takes time to explain any parts order if I have questions. When the manager sets out to greet me too, well, that is what it’s all about for me. Other people may need fast and efficient service, progress reports while work is ongoing, available sales reps who aren’t overly aggressive. Guess what? Stop by and see for yourself if you’re in the area.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Helpful Honda People?????
byon 07/10/2021
My commute to the dealership was short. I didn’t appreciate having to bother asking friend to pick me up because your shuttle wasn’t available and no one offered to drive me home in one of the multitude of cars on the lot!!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
1 Comments
service at 26000 miles
byon 06/19/2021
Promptness
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Recall
byon 06/16/2021
Very professional. Felt very safe during this Covid time. Car work complete earlier than anticipated.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Service Advisor
byon 06/05/2021
I've always encountered wonderful Service Advisors there in the many years I've been coming, but Willie Burr is the best yet! Conscientious, polite, explained everything to my satisfaction.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
1st Honda Service
byon 05/29/2021
No appointment, I was squeezed in for important oil change prior to an RV journey towing our CRV. Thank you to the service dept. for this service and suggested maintenance needed.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
New vehicle lease
byon 05/28/2021
The staff was very friendly and understood what our needs were.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
1 Comments