Riverside Honda
Customer Reviews of Riverside Honda
Review type:
Magnificent service!
Best dealer in town!
by Lanette on 05/26/2025George Marquez was amazing he had great knowledge of the vehicle I was interested in. He also took the time to go over details. Romero was also great! Highly recommend for your next purchaseNOE Doubt: The Best Car Buying Experience Ever!
by Natasha R on 05/26/2025Noe was extremely personable and pleasant to work with. A patient and down to earth person that made the decision easier to move forward. A 5 stars for Noe and his service. We had left the nearby Toyota dealership with a bad taste in our… mouth from a slimy sales person and Noe was the complete opposite of that. He is the direct reason I am now driving a Honda after having a Toyota the last 10 years! The overall 4 star review was based on that service and price negotiation. I felt like I could have done a bit better negotiating but it wasn’t easy to do so with the manager. He did work with us a bit so wasn’t a bad experience in anyway, just could have been better. We were told to lower the price they could take off the security tracking software subscription but later found out we ended up paying for it. Also the agreement was a 4 year service plan and during financial paperwork before we signed we caught it was written for 3 and not 4. We quickly addressed it and it was changed without hassle, just not sure if that was miscommunication? Either way as to our overall experience, I’m pleased with the deal I made and the car I now drive. The service was amazing from Noe and he should be commended for his excellent service. The negotiation and financial processes was solid but could be a little improved slightly.Thank you for taking the time to share your experience, Natasha! I'm thrilled to hear that Noe made such a positive impact on your visit to Riverside Honda. It's great to know that his personable approach helped you feel at ease during the decision-making process. I appreciate your feedback regarding the negotiation and financial aspects of your purchase. We're always looking for ways to improve, and your insights are valuable in helping us enhance our overall service. Please feel free to reach out to us directly if you have any further concerns or questions. Enjoy your new Honda, and we hope to see you again at Riverside Honda for your future needs! Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com
Rialtojan
by Janice 2025 on 05/26/2025Riverside Honda is very Professional, Accommodating and Supportive. Thank you for you speedy response to helping our family make this decision to buy a car for our family member. We were very pleased with your Professionalism and… Knowledgeable information concerning to help us navigate through the process of making a decision to purchase this vehicle.Thank you so much for your kind words, Janice! We at Riverside Honda are thrilled to hear that our professionalism and support made a positive impact on your car-buying experience. It was our pleasure to assist your family in making this important decision. We look forward to serving you again in the future! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Helpful to the customers.
by Kelly on 05/25/2025I have used the Corona Honda for a long time. Your company showed a sincere interest in me and my concerns. I came in with a starter problem and it was fixed. I was also told that my a/c fan wasn't working. I had that work done a few… weeks later. The Corona Honda ==never == told me about this. It not like it just happened. I do feel that I was informed and could make the decision. I feel that was very, very important to know that information. Your company will be recommended to my friends .Thank you for your feedback, Kelly! We appreciate your support and are glad to hear that we could assist you with the starter issue and A/C fan. At Riverside Honda, we aim to keep our customers informed about their vehicle's needs, and your thoughts are important to us. If you have any further concerns or need assistance, please don’t hesitate to reach out. We look forward to serving you and your friends in the future! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Good customer service
by Armando Yanez on 05/25/2025Very friendly and very good customer service and guide us in everything we need to do with the carThank you for your wonderful feedback, Armando! We're thrilled to hear that you found our team at Riverside Honda to be friendly and helpful in guiding you with everything you needed for your car. We appreciate your support and look forward to assisting you again in the future! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Battery died... Under warranty
by Happy Honda Owner on 05/25/2025Car battery died and had AAA come to check. Diagnostics checked battery an alternator. Drove to Riverside Honda who saw it was under warranty, prorated the cost, and I drove off happy.Thank you for sharing your experience! I'm glad to hear that Riverside Honda was able to assist you with your car battery issue and that you left satisfied. We always strive to provide excellent service, especially when it comes to warranty concerns. We appreciate your kind words and hope to see you again soon! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Tallys view
by John tallackson on 05/25/2025Service advisor Erwin is very helpful and professional. He is the best advisor I have had.Thank you for your kind words, John! We appreciate you taking the time to recognize Erwin's professionalism and helpfulness. At Riverside Honda, we strive to provide the best service possible, and it’s wonderful to hear that Erwin made such a positive impact on your experience. We look forward to seeing you again! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Outstanding Sales, Pricing and Service
by Bob Haywood on 05/25/2025We purchased another CRV AWD Hybrid Sport Touring from Riverside Honda. They gave us an outstanding price for our new CRV and a great price for our CRV we traded in. The entire sales process was quick and painless thanks Carlos Leon. We… also will bring both our our Honda CRVs to Riverside Honda for service due to the Outstanding service we get from Scott Brady and his Honda Service Team!!Thank you so much for your wonderful review, Bob! We’re thrilled to hear that you had such a positive experience purchasing your new CRV AWD Hybrid Sport Touring at Riverside Honda. It's fantastic to know that Carlos provided you with a quick and painless sales process, and we’re proud to have Scott and his service team ensuring you receive outstanding service. We look forward to seeing you again for your service needs! Enjoy your new CRV! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Service Dept is outstanding!
by Pat M on 05/25/2025The service dept personal are very kind , polite, & personable, as well as helpful. Even though I brought it in rather late in the day they correctly diagnosed my car's problem & fixed it the next day. I got it back the next afternoon. I… was very happy at the timely manner in which it was handled.Thank you for your wonderful review, Pat! We’re thrilled to hear that our service team was kind and helpful during your visit. It’s great to know we were able to diagnose and fix your car promptly. Your satisfaction means a lot to us at Riverside Honda. We look forward to seeing you again next time! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Cesar at the service departmaent
by Linda Arteaga on 05/22/2025Cesar with the service department provided excellent service, he had the patience to explain to my husband and I the issues found with our truck in both English and Spanish!Thank you for your wonderful review, Linda! We're thrilled to hear that Cesar provided excellent service and clearly explained the issues with your truck in both English and Spanish. At Riverside Honda, we strive to make sure our customers feel understood and valued. We appreciate your feedback and look forward to serving you again! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Night and Day
by Michael Villa Real on 05/22/2025We started our day at a different Honda Dealership in Corona and ended at Riverside Honda. The service and general experience was like Night and Day. Like most, our goal is to save money and we went to Corona because of some advertised… deals online and local freeway bill board. The advertised bill board prices was expired(frustrating) and the online deals comes with assumed discounts(hard to qualify). The up selling and negotiation pressuring was relentless at Corona. Frustrated and feeling defeated we went to Riverside Honda. We met with Mr Max Sanchez Ledezma. Best way to describe Max is professional and personal. He never rushed nor pressured. Straight forward no upselling. We had a price saving goal(deposits/monthly) in mind. Met his Manager, quickly settled agreement, got our ideal car even upgraded to sport at a payment we can live with. In and out by 2hours. The whole experience felt effortless. Thank you and expect a return customer.Thank you, Michael, for sharing your incredible experience with us at Riverside Honda! We’re thrilled to hear that Max provided you with the professional and personal service you deserve, and that you found your ideal car at a price that met your goals. We strive to create a stress-free environment, so it's wonderful to know we succeeded. We look forward to welcoming you back as a return customer in the future! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Not so helpful honda dealers
by JAZMIN on 05/23/2025I have good credit. Don't know how I got stuck with a 7% APR on a basic model. Was not told to purchase that anti theft tracker. I thought it was included in my plan.Thank you for reaching out with your concerns, Jazmin. I understand that it's frustrating to feel uncertain about your APR and the additional features like the anti-theft tracker. At Riverside Honda, we're committed to providing transparency and ensuring our customers have a great experience. I encourage you to contact us directly so we can review your situation. Your feedback is important to us, and we appreciate you bringing this to our attention. Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com
2024 Civic Type R recall/warranty Service
by Merv on 05/25/2025This review is solely on my experience with the service department. I cannot comment on the rest of the departments. I called in and made an appointment for the next available day, which was the following week (Wednesday, 7:40am) regarding… a recall on a possible sticky steering wheel for my used 2024 Honda Civic Type R (with 3,343 miles). I also had a concern of a leaking overflow tank which seems to be a common occurrence with the Type R. I went in for my scheduled appointment and was given an ETA check of about 3 hours and was given a call within 2 hours with an update that my overflow tank was confirmed leaking and the part needed to be ordered. Turnaround ETA was 1-2 days with expected pick up date Friday or the following week. I left the dealership after turning in my car and went to work this same day, so I mentioned I would allow their team to keep my car and do their thing. In regards to the "sticky steering wheel" I did not have any noticeable issues with my steering wheel but I wanted to get it checked anyways since I was primarily going in for the overflow tank leak. Paul, the assistant service manager, helped me with my service needs. Paul is a good guy, he works efficiently and gave me excellent details about my cars situation along with letting me know that everything was covered by the recall notice along with Honda's warranty. Away from the dealership Paul mentioned he had an injury preventing him from being 100%, so to be working injured on a keyboard all day; I applaud you sir! Play by play timing. I dropped off my car at 7:40 AM on a Wednesday, left the dealership to go to work after the ETA was 3 hours to diagnose and review, received an update about the parts and leaking overflow tank issue covered by warranty, ETA of new parts arrival 1-2 business days, left the car overnight, and got a call the next day Thursday at 10ish AM that my car was ready for pick up. Overall my experience was pleasant and the turnaround time was faster than expected! Thank you Honda of Riverside! If I need anymore service needs, I will be coming back!Thank you for sharing your detailed experience with our service department, Merv! I am thrilled to hear that your visit for the recall and overflow tank concern on your 2024 Honda Civic Type R went smoothly. It's great to know that Paul provided you with excellent service and clear communication throughout the process. I appreciate your understanding and patience regarding the parts order. Your satisfaction is important to us, and we’re glad we could meet your needs quickly. We look forward to assisting you with any future service needs here at Riverside Honda. Thank you again for choosing us! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Great service delivered in a timely manner
by Elton Jornada on 05/25/2025Great service from polite and friendly people. And the work on my vehicle was completed in a timely manner.Thank you for your wonderful review, Elton! We're thrilled to hear that you received great service from our polite and friendly team at Riverside Honda, and that your vehicle's work was completed promptly. We appreciate your kind words and look forward to welcoming you back next time! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
As always … with Scott! I get the best excellence service. 🙌🏻
by Mayra V on 05/23/2025No dislikes at all. Scott is always giving the best and prompt excellence service! Calls me and updates me with all abouts for my car. I’m thankful he is there as part of your team.Thank you, Mayra! We truly appreciate your kind words about the excellent service you’ve received at Riverside Honda. It’s wonderful to hear that Scott has been so attentive and helpful in keeping you updated about your car. Your feedback means a lot to us, and we’re glad to have you as part of our community. We look forward to assisting you again! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Just me
by Just me on 05/22/2025All the service reps have been very friendly and helpful.Thank you for your wonderful feedback! We’re thrilled to hear that you found our service representatives at Riverside Honda to be friendly and helpful. We truly appreciate your support and hope to see you again soon! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Excellent service
by Robert on 05/22/2025Fast service, excellent attentionThank you for your wonderful review, Robert! We're thrilled to hear that you experienced fast service and received excellent attention at Riverside Honda. We appreciate your feedback and hope to see you again soon! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Amazing Dealer
by Miriam on 05/21/2025My whole experience here was great from start to finish. I wasn’t pressured into anything I didn’t want and got the exact car I was looking for down to the color and trim. To tell you I brought my toddler in and he was able to handle the… amount of time it took to finish everything without getting fussy.Thank you, Miriam! We're thrilled to hear that your experience at Riverside Honda was great from start to finish. It's wonderful that you found the exact car you were looking for and that your toddler was able to manage the visit comfortably. We appreciate your kind words and look forward to serving you again in the future! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Outstanding Service manager. Scott Brady & Team…
by AWineo on 05/21/2025This is a first class operation for all in dealership and people here. Great service and friendly people. This may be the next place I buy my next Honda..Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Riverside Honda. Our team is dedicated to providing excellent service, and we hope to assist you again when you're ready to purchase your next Honda. Please feel free to share your experience with others! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Service please
by Bar on 05/21/2025I have never been as satisfied with a car service department as I am with riverside Honda. Luis is awesome. Im always happy when I leave there. Would definitely recommend and of course I’ll continue to take my Honda CR-V there for its… checkupThank you so much for your wonderful review! We're thrilled to hear that you are satisfied with our service at Riverside Honda, and it's great to know that Luis made such a positive impact on your experience. We appreciate your recommendation and look forward to seeing you and your Honda CR-V for its next checkup! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Nice people easy deal.
by Kate on 05/20/2025Went looking for a car ended up buying a vehicle with them. The staff was very friendly and the management wasn't very pushy when it came to all the add-ons for the vehicle. I was able to get a relatively decent price for a car(MSRP). As… always dealerships take a long time however longest part was waiting for the car to get detailed.Thank you for your wonderful review, Kate! We're thrilled to hear that you had a positive experience at Riverside Honda, and we're glad you found a vehicle you love. Our team strives to provide friendly and accommodating service, and it's great to know you appreciated that. We understand that wait times can be challenging, and we appreciate your patience during the detailing process. We look forward to seeing you again soon! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
Welcome to Riverside Honda!
New & Used Honda Dealer serving the Inland Empire.
Hello and welcome to Riverside Honda, your premier Honda Dealership serving the Inland Empire. Honda's vehicles have long been known for their reliability, dependability and safety, and we back up those outstanding attributes with a team of friendly professionals who are dedicated to delivering the best possible customer experience and exceeding your expectations whenever they can. Regardless of whether you're here checking out our extensive lineup of new and quality pre-owned vehicles or your current vehicle is in for some work, you can be assured of the warmest of welcomes and the very best customer service from our highly trained and hardworking team.
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- English
- French
- Arabic
- Tagalog
Thank you, Lanette, for your wonderful review! We’re delighted to hear that you had such a positive experience with Riverside Honda, and that George and Romero provided you with the knowledge and support you needed. We appreciate your recommendation and look forward to assisting you with your next purchase! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com
by Riverside Honda on 05/27/2025