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Customer Reviews of Riverside Honda

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1919 reviews
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  • Amazing Dealer

    5 out of 5 starsby Miriam on 05/21/2025

    My whole experience here was great from start to finish. I wasn’t pressured into anything I didn’t want and got the exact car I was looking for down to the color and trim. To tell you I brought my toddler in and he was able to handle the amount of time it took to finish everything without getting fussy.
    • Thank you, Miriam! We're thrilled to hear that your experience at Riverside Honda was great from start to finish. It's wonderful that you found the exact car you were looking for and that your toddler was able to manage the visit comfortably. We appreciate your kind words and look forward to serving you again in the future! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Honda on 05/23/2025

  • Outstanding Service manager. Scott Brady & Team…

    5 out of 5 starsby AWineo on 05/21/2025

    This is a first class operation for all in dealership and people here. Great service and friendly people. This may be the next place I buy my next Honda..
    • Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Riverside Honda. Our team is dedicated to providing excellent service, and we hope to assist you again when you're ready to purchase your next Honda. Please feel free to share your experience with others! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Honda on 05/22/2025

  • Service please

    5 out of 5 starsby Bar on 05/21/2025

    I have never been as satisfied with a car service department as I am with riverside Honda. Luis is awesome. Im always happy when I leave there. Would definitely recommend and of course I’ll continue to take my Honda CR-V there for its checkup
    • Thank you so much for your wonderful review! We're thrilled to hear that you are satisfied with our service at Riverside Honda, and it's great to know that Luis made such a positive impact on your experience. We appreciate your recommendation and look forward to seeing you and your Honda CR-V for its next checkup! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Honda on 05/21/2025

  • Nice people easy deal.

    5 out of 5 starsby Kate on 05/20/2025

    Went looking for a car ended up buying a vehicle with them. The staff was very friendly and the management wasn't very pushy when it came to all the add-ons for the vehicle. I was able to get a relatively decent price for a car(MSRP). As always dealerships take a long time however longest part was waiting for the car to get detailed.
    • Thank you for your wonderful review, Kate! We're thrilled to hear that you had a positive experience at Riverside Honda, and we're glad you found a vehicle you love. Our team strives to provide friendly and accommodating service, and it's great to know you appreciated that. We understand that wait times can be challenging, and we appreciate your patience during the detailing process. We look forward to seeing you again soon! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Honda on 05/21/2025

  • Easy and Reliable

    5 out of 5 starsby Miguel on 05/21/2025

    Came in for the A-1 service on a Friday. Looked busy, but I handed my car over very quickly. They told me to expect an hour and a half to 2 hours of a wait, but was on my way by an hour and 15 minutes. No problems with car, service, or finding a seat in the lobby. They offered refreshments during our wait and paperwork processing was quick and easily understood. Luis answered any questions I had with ease and confidence. I usually dread services with other vehicles in the past but this being my first one at Honda didn’t disappoint. Thank you!
    • Thank you, Miguel! I truly appreciate your detailed positive feedback about your experience at Riverside Honda. I am thrilled to hear that your A-1 service was quick and hassle-free, and that Luis was able to answer your questions with confidence. It's great to know that we could turn your service visit into a pleasant experience. We look forward to seeing you again for your next service! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Honda on 05/21/2025

  • I always get Excellent Service

    5 out of 5 starsby Sherri B on 05/19/2025

    I always get excellent service when I take my car to Riverside Honda. They are very professional, efficient, and knowledgeable for all my needs. I feel confident when I go there and that’s important to me to feel comfortable.
    • Thank you so much for your wonderful review, Sherri! We truly appreciate your kind words about the excellent service you receive at Riverside Honda. It's great to hear that our professionalism and knowledge make you feel confident and comfortable. We look forward to assisting you again in the future! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Honda on 05/19/2025

  • Great service

    5 out of 5 starsby destinee g on 04/15/2025

    Cesar is always helpful and provides the best service possible! Thank you for your help and support!
    • Thank you so much for your kind words, Destinee! We're thrilled to hear that Cesar provided you with excellent service at Riverside Honda. We appreciate your support and look forward to assisting you again in the future! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Honda on 04/16/2025

  • 0 to hero

    5 out of 5 starsby Fawn on 04/04/2025

    I had a bad experience the first time, but Erwin Stein changed all that. He is the first honest mechanic I have come across in awhile. A+ in customer service. Thank you
    • Thank you for sharing your experience! We're glad to hear that Erwin was able to turn your situation around and provide you with excellent customer service at Riverside Honda. Your feedback means a lot to us, and we appreciate your recognition of our team's efforts. We look forward to serving you again in the future! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Honda on 04/07/2025

  • GREAT SERVICE

    5 out of 5 starsby destinee guerra on 01/26/2025

    Cesar is very helpful always takes great care of my family and I! Thank you!!
    • Thank you so much for your kind words, Destinee! We're thrilled to hear that Cesar has been so helpful and has taken great care of you and your family. At Riverside Honda, we strive to provide exceptional service, and your feedback motivates us to keep up the great work. We look forward to seeing you again soon! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Honda on 01/28/2025

  • We’re big, and we don’t need you

    2 out of 5 starsby Eric B on 01/22/2025

    Got a recall notice. Service time estimate: 1.5 hrs. Called dealer to make appointment. Service time estimate: 1.5 hrs. Show up for appointment. Service time estimate: 3 hrs. Service time: 6 hrs.
    • Thank you for your feedback, Eric. I understand your concern regarding the discrepancies in the estimated service time during your visit to Riverside Honda. I appreciate you bringing this to my attention, and we strive to provide accurate time estimates to our customers. Please feel free to reach out to me directly if you'd like to discuss this further. Your experience is important to us, and we aim to improve. Thank you for your patience. Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

      by Riverside Honda on 01/24/2025

  • Amazing Service Department!

    5 out of 5 starsby Heidi on 01/07/2025

    Amazing job done on oil change and filter replacements! Great customer service and always a pleasure getting my service done at Riverside Honda!
    • Thank you, Heidi! We’re thrilled to hear that you had an amazing experience with your oil change and filter replacements. Our team at Riverside Honda strives to provide great customer service, and we're glad to know you feel valued. We look forward to seeing you again for your next service! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Honda on 01/08/2025

  • Perfect service experience

    5 out of 5 starsby Tommaso on 12/24/2024

    I took my Honda for service. Paul Hamilton has been extremely professional and my car was recalled serviced and clean in no time
    • Thank you, Tommaso, for your wonderful review! We're thrilled to hear that Paul provided you with professional service and that your Honda was taken care of quickly. It's great to know your car is back in top shape. We appreciate your support for Riverside Honda and look forward to seeing you again for your next service! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Honda on 12/26/2024

  • Great service as always - Riverside Honda takes good care of my car.

    5 out of 5 starsby William Brackett on 11/05/2024

    Great service always.
    • Thank you so much for your wonderful review! We're thrilled to hear that you consistently receive great service at Riverside Honda. We appreciate your support and look forward to assisting you again in the future! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Honda on 11/06/2024

  • Signed sealed delivered

    5 out of 5 starsby Lisa on 10/26/2024
    updated 11/04/2024

    Purchase was made through my credit union. I never walked in the dealership my new vehicle was delivered to my home. Jesse the gentleman who delivered vehicle and paperwork was very very nice. Overall a great purchase.
    • Thank you, Lisa, for your wonderful review! We are glad to hear that your vehicle purchase experience was seamless and that Jesse provided excellent service during your home delivery. If you have any questions or need assistance in the future, feel free to reach out to us at Riverside Honda. Enjoy your new vehicle, and we look forward to serving you again! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Honda on 11/04/2024

  • Excellent service at the service center.

    5 out of 5 starsby MH on 10/10/2024

    I took my vehicle to Riverside Honda for a warranty fix on our Honda Pilot. I am very satisfied and impressed with Riverside Honda. I was treated with appreciation and as a respected customer. Our vehicle was fixed expediently and properly with no issues. A shout out to Paul Hamilton for explanations, assistance, and ensuring that everything was correct and on schedule. None of my time or my wife’s time was wasted. Excellent service.
    • Thank you so much for your kind words! I'm thrilled to hear about your positive experience at Riverside Honda with your Honda Pilot. It’s great to know that Paul provided you with exceptional service and that everything was taken care of efficiently. Your satisfaction is our top priority, and I appreciate you taking the time to share your feedback. I look forward to serving you again in the future! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Honda on 10/11/2024

  • Bravo Service visit

    5 out of 5 starsby RickO on 09/21/2024

    Antonio Bravo, took very good car of me during my service visit. Kept me informed about my car has it was being worked on . Thank you Riverside Honda service department.
    • Thank you, Antonio, for your wonderful feedback! We're glad to hear that our service department took great care of you during your visit and kept you informed about your car. We appreciate your kind words and look forward to serving you again at Riverside Honda! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Honda on 09/21/2024

  • Outstanding service Department.

    5 out of 5 starsby AWineo on 09/08/2024

    Scott is the outstanding service manager. They complete the work in a timely manner and solve all issues on the first visit. Give this man a raise..
    • Thank you for your wonderful feedback! We're thrilled you had such a positive experience with our service team at Riverside Honda. It's great to hear that our service manager made a lasting impression by providing timely solutions. We appreciate your encouragement and hope to see you again soon! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Honda on 09/09/2024

  • Friendly quick service

    5 out of 5 starsby Atsiri Ibarra on 08/27/2024

    I came here for a maintenance check and Erwin was very helpful. He went over the things that would be done to my car gave me a time frame that my car could be done by and called me whenever it was ready. It was quick easy and he was super friendly!
    • Thank you, Atsiri, for sharing your positive experience with us at Riverside Honda! We're glad to hear that Erwin was helpful and provided excellent service during your maintenance check. We strive to make every visit quick and friendly. We look forward to seeing you again next time! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Honda on 08/29/2024

  • Great service as always- much appreciated.

    5 out of 5 starsby William Brackett on 07/20/2024

    Fairly quick service and efficient.
    • Thank you for choosing Riverside Honda, William! We appreciate your positive feedback on our quick and efficient service. We look forward to assisting you again in the future. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Honda on 07/21/2024

  • Always Great Service

    5 out of 5 starsby Anthony D on 06/07/2024

    Debbie Umbreit and the staff always provide 5 stars service.
    • Thank you for the positive feedback, Anthony! We appreciate your kind words about Debbie Umbreit and our staff at Riverside Honda. We look forward to serving you again in the future. Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Honda on 06/10/2024

  • Customer service

    5 out of 5 starsby rita elhamra on 03/10/2024

    Luis provided exceptional service! He was very friendly, was able to get me in and out in a timely matter and was very communicative of what needed to be done for my car. Thank you Luis!
    • Hello rita, and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Richard Michaelson - Owner- rmichaelson@riversidemetro.com

      by Riverside Honda on 03/11/2024


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About our dealership

Welcome to Riverside Honda!

New & Used Honda Dealer serving the Inland Empire.

Hello and welcome to Riverside Honda, your premier Honda Dealership serving the Inland Empire. Honda's vehicles have long been known for their reliability, dependability and safety, and we back up those outstanding attributes with a team of friendly professionals who are dedicated to delivering the best possible customer experience and exceeding your expectations whenever they can. Regardless of whether you're here checking out our extensive lineup of new and quality pre-owned vehicles or your current vehicle is in for some work, you can be assured of the warmest of welcomes and the very best customer service from our highly trained and hardworking team.

What sets us apart
Whether you're here checking out our extensive lineup of new and quality pre-owned vehicles or your current vehicle is in for some work, you can be assured of the warmest of welcomes and the very best customer service from our highly trained team!
Amenities
  • Complimentary Loaner Cars
  • Instant Financing
  • Complimentary Coffee
  • Rental Car Service Onsite
  • Cable Television
Languages Spoken (7)
  • English
  • French
  • Arabic
  • Tagalog