Concord Honda
Customer Reviews of Concord Honda
Review type:
Best car buying experience at Concord Honda
Thank you for the positive review! We’re proud to have earned your satisfaction and hope to see you back soon.
Good service in Parts Dept and Service Department
by Kateese on 10/31/2024Mirror was broken in a parking lot. Parts Department was very helpful. Service Department always goodWe appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!
Hi, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!
Oil change at 5K miles
by Psssssss on 10/21/2024updated 10/28/2024Cars was only a few months old. Simple oil/filter change and tire rotation. In and out in about 45 mins. No notes!Hi, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!
Hi, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!
Honda
by Jaime r on 10/19/2024updated 10/28/2024Friendly service adviserJaime, thank you so much for the positive review! We do hope we can be of assistance in the future. Take care!
Normal service and oil change
by GQ0911!! on 10/18/2024updated 10/28/2024I love how they listen to me and make me aware of everything wirh my car. In the end they even car washed it. I love coming here. I have to come back foe my recall when thwy have the parts. It will most likely be next month but… that's okay.Hi, we are so pleased you enjoyed your visit to Concord Honda Service Center! Thank you again for the great review!
2003 Honda Serviced 10.16.24
by honnda1 on 10/19/2024updated 10/28/2024Peng Li was courteous, helpful, and kept me informed of service progress.Hi, your satisfaction is our top priority. Thank you again for leaving us this response!
Dr. Jim H. Chan Ph.D.
by Jim H. Chan on 10/24/2024My service at Concord Honda has always been a most efficient and pleasant professional experience with Honda Service staff! The staff has always been efficient, polite and service my Honda Clarity on a timely basis. Jim H. Chan Ph.D.Hi, it's experiences like yours that really keep us motivated! Thank you so much again for your feedback! We hope you have a great day!
Jim, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
Great
by Idklllll on 10/22/2024All was great with KenjiHi, thank you so much for your high rating! We hope to see you soon!
Mike was a pleasure to work with
by Christopher on 10/21/2024We just recently bought a Passport from Concord Honda. Our salesman Mike was super nice to work with. We would gladly do business with him again. I only leave 4 stars because we were a bit frustrated to discover that the dealer does… require certain add-ons that they won’t remove from the vehicle, which drives the price up. Shame on you Concord Honda. We should be allowed to pick what we want on the car.Thank you for your feedback. We’re happy to hear you had a positive experience with our team, and we appreciate your input regarding the add-ons. Your comments help us continue to improve.
Car Lease Assistance
by Guthrikm on 10/13/2024updated 10/21/2024Ali was amazing! He worked with us to come up with a plan that worked with my budget and got me into a great car. A stress free buying process.Hi, thank you so much for the positive review! If you have any further questions, please don't hesitate to reach out!
Hi, thank you so much for the positive review! If you have any further questions, please don't hesitate to reach out!
Satisfied Service
by Angela C on 10/15/2024updated 10/21/2024Timely, friendly, comfortable waiting areaAngela, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
Angela, we are very happy we could provide you with a positive experience! We hope to see you soon!
Oil change tire rotation alignment
by Arcelia on 10/15/2024updated 10/21/2024Good even though we had to wait they kept us occupied with snacks for my son and coffee for meArcelia, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!
Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
No Resolution
by Alibaaba on 10/20/2024I brought my car in for a diagnostic for a squeaking, creaking sound on left front end. They did an overall inspection of my car and and everything checked out fine except for needing tires. They said the sound was from my suspension and… that I need to replace front struts, bearings and caps. This may be the case but the general inspection showed my struts and shocks to be satisfactory. Now I don't know what to think!?It's upsetting to hear that your experience was anything but stellar. Please contact us at (925) 326-3797 so we can work with you to make this right.
It's upsetting to hear that your experience was anything but stellar. Please contact us at (925) 326-3797 so we can work with you to make this right.
B137 service
by Hondafam on 10/19/2024I’ve been a customer for 9 years and have had nothing but praise for Wasif. His knowledge, honesty and respect for you, your family and your vehicle is seen from the moment you drop off your car, during the service and at pick up. He is an… asset to Concord Honda. Oh and their coffee is amazing. Wish they had donuts 😜Hi, thank you so much for your positive comments about Concord Honda Service Center! We hope to be of service to you again in the future. Best wishes, Concord Honda Service Center
Customer service
by Caroline on 10/14/2024Good experience ! Got all questions answered !Caroline, we're so glad that we were able to go above and beyond your expectations! Thank you again for leaving us this response!
Caroline, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!
Recall service
by Dollybf on 10/08/2024Best service so far. The facility is clean and organized.Thank you for taking the time to let us know how we did. We hope you have a great day!
Honda
by Emily Q on 09/30/2024updated 10/07/2024Such an amazing vibe at concords Honda. So many amazing and welcoming people I loved it! I was a first time buyer and I was a bit nervous but they made me feel so comfortable. They explained everything so well! The guy I talked to was Mo,… such an amazing and patient person. Definitely recommend him if you’re looking for a car!Hi Emily, thank you for taking the time to leave a review for us at Concord Honda. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
Hi Emily, thank you for taking the time to leave a review for us at Concord Honda Service Center. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
Great Service
by Dimitar on 10/04/2024Athough I was disappointed that the computer system was down when I needed the OIL CHANGE/TIRE ROTATION service. That made it hard for Wasif Khan, my sefcie advisor, to keep track of my prepaid 3 year old OIL CHANGE /TIRE RKTATION.… Thatneas the only complaint that I have other than that all else was great. HONDA need to maintain their computer system working all the time.Thank you for taking the time to let us know about your experience. Please don't hesitate to reach out if there's anything additional we can do for you.
Mo was great
by MartyAle on 09/27/2024updated 10/04/2024Mo was very helpful. Very informative, he didn't push us like other sales reps do. He let us take our time to look around and overall helped us pick the perfect car. I'll give him an extra 5 stars, 10 in total for excellent customer… service.Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Concord Honda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Concord Honda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent Service
by Geoffrey on 10/03/2024Came in without an appointment and at 3pm with a car issue. But Kenji the service advisor was able to fit me in and got the car out before the 6 pm close.Geoffrey, we are glad we could help! Thank you again for leaving us this response!
Regular maintenance check up
by Ivanmejia1 on 10/02/2024Excellent customer service, quick and easy above and beyond was my repHello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Thank you for your wonderful review! It’s our goal to provide the best service possible, and we’re glad to see we hit the mark.
Change oil
by Nellycap on 09/24/2024updated 10/02/2024Very helpfulWe appreciate your kind words and are grateful for your business. Looking forward to assisting you again in the future!
We appreciate your kind words and are grateful for your business. Looking forward to assisting you again in the future!
Thank you for the positive review! We’re proud to have earned your satisfaction and hope to see you back soon.
by Kennedy Seaton on 05/28/2025