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Concord Honda

Awarded 2025
Today 9:00 AM - 8:00 PM

Customer Reviews of Concord Honda

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488 reviews
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  • Best car-service experience

    5 out of 5 starsby brittanyrien on 10/01/2024

    I have had excellent experiences at Concord Honda. After getting helped by Sandra by chance one time, I now always request her for my appointments. She is incredibly thorough, personable, and honest. I can trust the information she tells me and what she recommends- I know my car is in good hands with her. I'm always in and out well under the estimated time frame she initially provides, and she even makes sure to check that she has answered all my questions before I leave. Shout out to Sandra for giving me the best possible experience every single time.
    • We appreciate your positive feedback! It’s always rewarding to know when we’ve met or exceeded expectations.

      by Kennedy Seaton on 10/02/2024

  • Great service

    5 out of 5 starsby BigAl2007 on 09/30/2024

    Great service and fast oil change,tire rotation and transmission fluid
    • It’s great to hear about your excellent experience with us. Thank you for sharing, and we’re always here for you!

      by Kennedy Seaton on 10/03/2024

    • We’re delighted to know you had a great experience with us. Thank you for your support and trust!

      by Kennedy Seaton on 10/03/2024

  • Great service

    5 out of 5 starsby Marikod on 10/01/2024

    Great service and very friendly. My service advisor was awesome.
    • Thank you for the positive review! We’re proud to have earned your satisfaction and hope to see you back soon.

      by Kennedy Seaton on 10/03/2024

    • Thank you for your kind words! We’re thrilled to hear about your great experience and look forward to serving you again.

      by Kennedy Seaton on 10/03/2024

  • Best place for Honda service

    5 out of 5 starsby SpeedyWheels on 09/29/2024

    The mechanics here know more about fixing Hondas than anywhere else.
    • We appreciate your positive feedback! It’s always rewarding to know when we’ve met or exceeded expectations.

      by Kennedy Seaton on 10/03/2024

    • It’s great to hear about your excellent experience with us. Thank you for sharing, and we’re always here for you!

      by Kennedy Seaton on 10/03/2024

  • Excellent customer service.

    5 out of 5 starsby Machado on 09/29/2024

    Great communication from beginning to end.
    • Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.

      by Kennedy Seaton on 10/03/2024

    • We appreciate your positive feedback! It’s always rewarding to know when we’ve met or exceeded expectations.

      by Kennedy Seaton on 10/03/2024

  • Oil change, tires rotation and alignment

    5 out of 5 starsby Vitaliy on 09/29/2024

    Good service
    • Your satisfaction is our priority, and we’re so glad to hear we delivered. Thanks for sharing your experience with us!

      by Kennedy Seaton on 10/03/2024

    • Your satisfaction is our priority, and we’re so glad to hear we delivered. Thanks for sharing your experience with us!

      by Kennedy Seaton on 10/03/2024

  • Best experience ever with the service

    5 out of 5 starsby Abdul maloky on 09/27/2024

    I went to concord Honda service center in last mins for quick oil change and wasif khan was there and help me out. Love it thank you guys for what you do for us
    • Thank you for your wonderful review! It’s our goal to provide the best service possible, and we’re glad to see we hit the mark.

      by Kennedy Seaton on 10/03/2024

    • We’re delighted to know you had a great experience with us. Thank you for your support and trust!

      by Kennedy Seaton on 10/03/2024

  • Wasef Khan in Concord Service department seriously rocks.

    5 out of 5 starsby E.Leval on 09/28/2024

    Mr. Wasef Khan in Concord Honda service department does outstanding job always. I can not thank him enough!! Mr. Khan Thank you so much for your efforts. You are so knowledgeable, honest and very curious person. I am sure that Concord Honda is very proud of you.
    • Thank you for your wonderful review! It’s our goal to provide the best service possible, and we’re glad to see we hit the mark.

      by Kennedy Seaton on 10/03/2024

    • We’re delighted to know you had a great experience with us. Thank you for your support and trust!

      by Kennedy Seaton on 10/03/2024

  • Quick and easy

    5 out of 5 starsby Alex Martine on 09/26/2024

    Jenny was my service advisor. She was great explaining the maintenance required and was quick with getting back to me along with setting up a shuttle. 10/10
    • We appreciate your feedback and are happy to hear that your experience was a pleasant one.

      by Kennedy Seaton on 09/27/2024

    • We’re delighted to know you had a great experience with our team. Thank you for sharing your thoughts!

      by Kennedy Seaton on 09/27/2024

  • Fast and friendly.

    5 out of 5 starsby LGWPilot on 09/25/2024

    Service was explained fully. I was confident of the care.
    • We’re thrilled to hear that you had a positive experience. Thanks for sharing your feedback!

      by Kennedy Seaton on 09/26/2024

    • We’re thrilled to hear that you had a positive experience. Thanks for sharing your feedback!

      by Kennedy Seaton on 09/26/2024

  • Car oil change

    5 out of 5 starsby Ella Her on 09/17/2024
    updated 09/24/2024

    Service from Honda adviser was spot on! Also she provided me with shuttle service to get to where I needed to go while my car was in service. Concord Honda is my place to go to service my car needs😊
    • Your positive feedback means a lot to us. We’re grateful for your support!

      by Kennedy Seaton on 09/25/2024

    • Your positive feedback means a lot to us. We’re grateful for your support!

      by Kennedy Seaton on 09/25/2024

  • Oil change

    5 out of 5 starsby Cmorfin on 09/16/2024
    updated 09/24/2024

    Very friendly and great customer service
    • We appreciate your feedback and are happy to hear that your experience was a pleasant one.

      by Kennedy Seaton on 09/25/2024

    • We appreciate your feedback and are happy to hear that your experience was a pleasant one.

      by Kennedy Seaton on 09/25/2024

  • Quick, courteous,proḿpt & honest service

    5 out of 5 starsby J de Rivers on 09/13/2024
    updated 09/20/2024

    My crv suddenły stopped . I boight my vehicłe at Concord Honda & fir the łast 9 years they are the onły deałer i trust to service it. I had my vehicłe towed to the deałership for check up. After a quick diagnotistic tjey determined that i have a weak battery. They informed me tjat it is stiłł coveref by a warranty so they repłaced it for FREE.
    • Your review brightened our day! We’re so glad we could meet your expectations.

      by Kennedy Seaton on 09/23/2024

    • We’re so glad to hear that you had a wonderful experience. Thanks for sharing!

      by Kennedy Seaton on 09/23/2024

  • Honda A/C

    5 out of 5 starsby CRSCRS7 on 09/19/2024

    Jordan did a terrific job helping schedule and complete the partial warranty in ordering of the evaporator. She’s a great asset to your team.
    • We’re delighted to know you had a great experience with our team. Thank you for sharing your thoughts!

      by Kennedy Seaton on 09/23/2024

    • We’re delighted to know you had a great experience with our team. Thank you for sharing your thoughts!

      by Kennedy Seaton on 09/23/2024

  • 10K service

    5 out of 5 starsby Anis Cherif on 09/12/2024
    updated 09/19/2024

    Amazing job from scheduling to the service on it self. It took less than 1 hour for the 10K service.
    • Thank you for your kind words! We're delighted that you had a great experience with us.

      by Kennedy Seaton on 09/23/2024

    • Thank you for your kind words! We're delighted that you had a great experience with us.

      by Kennedy Seaton on 09/23/2024

  • Excellent

    5 out of 5 starsby Linda Crane on 09/12/2024
    updated 09/19/2024

    Very good. Immediate service for check in, explained service to performed, shuttle service excellent and service work completed timely. Everyone friendly and answered my concerns and questions.
    • We’re delighted to know you had a great experience with our team. Thank you for sharing your thoughts!

      by Kennedy Seaton on 09/23/2024

    • We’re delighted to know you had a great experience with our team. Thank you for sharing your thoughts!

      by Kennedy Seaton on 09/23/2024

  • Service Advisor

    5 out of 5 starsby Cristina on 09/09/2024
    updated 09/19/2024

    Sandra Saucedo was extremely helpful, polite and professional. She explained everything that would be done and how long it would take.
    • Thank you for your kind words! We're delighted that you had a great experience with us.

      by Kennedy Seaton on 09/23/2024

    • We’re thrilled to hear that you had a positive experience. Thanks for sharing your feedback!

      by Kennedy Seaton on 09/23/2024

  • Car service

    5 out of 5 starsby Pattylj on 09/07/2024
    updated 09/19/2024

    Excellent service, friendly staff, 10 stars!!!
    • Thank you for your kind words! We're delighted that you had a great experience with us.

      by Kennedy Seaton on 09/23/2024

    • Thank you for your kind words! We're delighted that you had a great experience with us.

      by Kennedy Seaton on 09/23/2024

  • Key problem

    5 out of 5 starsby Tetefranie on 09/18/2024

    The experience was very good, the team members who helped us was very nice and spoke to us like we were his family member.
    • We’re delighted to know you had a great experience with our team. Thank you for sharing your thoughts!

      by Kennedy Seaton on 09/18/2024

  • Amazing Customer Service

    5 out of 5 starsby Marteen on 09/16/2024

    Our sales rep Jessica was amazing! She didn't treat me as though I was money in a pocket but as I was a friend. The dealership was extremely busy that day but she kept following up on us and made sure that we were good at the end of the day got to leave the car that I wanted. Also Michael was another sales rep whom helped and he was extremely patient understanding and explained details in regards to financing. My next car I will be from the same dealership!
    • We’re thrilled to hear that you had a positive experience. Thanks for sharing your feedback!

      by Kennedy Seaton on 09/17/2024

  • Thanks Ali and Prabh

    5 out of 5 starsby andrew v on 09/15/2024

    Great overall service, felt no pressure to buy. Honest, test drive was great. Received immediate service, finance went by fast.
    • Thank you for your kind words! We're delighted that you had a great experience with us.

      by Kennedy Seaton on 09/17/2024

    • Thank you for your kind words! We're delighted that you had a great experience with us.

      by Kennedy Seaton on 09/17/2024


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