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Customer Reviews of Community Chevrolet

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50 reviews
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  • Bought a Camaro

    5 out of 5 starsby cdomene1 on 11/15/2015

    It was a pleasant experience to buy the Camaro when in the past, at other dealerships, it was always a regrettable and miserable time.
    • Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers receive a pleasant experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Facebook. Regards, Wes McClelland, General Manager - wes@yourchevy.com

      by westpointmotor on 12/02/2015

  • excellent

    5 out of 5 starsby Desarai on 10/19/2015
    updated 11/13/2015

    The staff was helpful and organized. They communicated with me throughout the day and took care of my problem thoroughly.
    • Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future! Take care. Regards, Wes McClelland, General Manager - wes@yourchevy.com

      by westpointmotor on 12/02/2015

  • Sam Kaner

    5 out of 5 starsby SamKaner on 10/22/2015
    updated 11/13/2015

    I am never disappointed with the sales and service at Community Chevrolet! I've bought 4 cars and everything is always great!
    • Thank you for your loyalty to our dealership and for taking the time to write this review, Sam. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we’re able to satisfy that. We aim to turn every person that visits us into a repeat customer. Also, check out our Facebook for exclusive deals. Thank you, Wes McClelland, General Manager - wes@yourchevy.com

      by westpointmotor on 12/02/2015

  • Love Community Chevrolet

    5 out of 5 starsby JosephM72 on 10/31/2015
    updated 11/11/2015

    The entire team is always very courteous, knowledgeable and provides stellar service! Need exclellent service the 1st time around? Use these guys! I'll always come back to Community Chevrolet.
    • I sincerely thank you for going out of your way to write this review about our dealership, Joseph. We are dedicated to provide each and every customer with a courteous, knowledgeable and stellar service experience. Your feedback is a testimony that our dedication has really paid off. Kind regards, Wes McClelland, General Manager - wes@yourchevy.com

      by westpointmotor on 12/02/2015

  • Returned old for New 2016 Volt Lease

    5 out of 5 starsby mpmchugh on 11/09/2015

    I was returning a leased 2013 Volt and leasing a new 2016 Volt. The process went very smoothly, and I'm happy with the new car.
    • Thank you for your kind words. We are very happy to hear that it was a smooth process for you. Make sure to like us on Facebook to get a hold of the latest deals. Take care, Wes McClelland, General Manager - wes@yourchevy.com

      by westpointmotor on 12/02/2015

  • Rafael experience

    5 out of 5 starsby Rafael1208 on 10/07/2015
    updated 11/07/2015

    I had an issue with a previous pre owned vehicle. I thought I wasn't going to be solved in positive manner however they performed an outstanding service specially Elizabeth Bonilla. She and Wes McClelland were very attentive and very polite.
    • Rafael, thank you for taking the time to submit this amazing feedback. Elizabeth takes pride in her polite and attentive customer service and will be ecstatic to hear that you left Community Chevrolet satisfied. Don’t forget to LIKE us on Facebook to take advantage of our exclusive online coupons and discounts! Warm regards, Wes McClelland, General Manager - wes@yourchevy.com

      by westpointmotor on 12/02/2015

  • Review

    5 out of 5 starsby LastTryAtThis on 09/24/2015
    updated 11/04/2015

    I was very pleased with the efficiency and courtesy shown me during my last visit. Everyone was very accommodating, and the problem ( a dead battery) was able to be taken care of while I went about doing what I had to do during the day. Thank you.
    • I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to provide each and every customer with an efficient, courteous and accommodating service experience. Your feedback is a testimony that our dedication has really paid off. Take care, Wes McClelland, General Manager - wes@yourchevy.com

      by westpointmotor on 12/02/2015

  • Maintenance

    5 out of 5 starsby Quang_Dang322 on 09/02/2015
    updated 10/30/2015

    There is almost nothing better than starting my week and seeing Vic, Sam, Mark and Janet. Y'all are THE model that all car dealerships ship strived to be. I've been at your location during bad times with lines out the door but your crew always seems to be there with a smile. I have also been in the car with Janet while a lady basically "jerk" a clipboard out of her hand and of course Janet was as sweet as pie. THANK YOU!!!
    • Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our staff were there to provide you with such exceptional service! Thank you again and be sure to like us on Facebook to catch great service specials! Best,Wes McClelland, General Manager - wes@yourchevy.com

      by westpointmotor on 12/02/2015

  • Community Chevrolet Service is 5 star!

    5 out of 5 starsby Aaron_99 on 10/29/2015

    Hugo and the Community team are always helpful and make my experience at the dealership a pleasure! I always feel like a special client and well taken care of.
    • Thank you for the excellent review, Aaron! It is great to know that Hugo was able to provide you with a helpful service. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook to take advantage of our exclusive specials. All the best, Wes McClelland, General Manager - wes@yourchevy.com

      by westpointmotor on 12/02/2015

  • New customer quickly endeared to Community Chevy

    5 out of 5 starsby PaulaMc on 08/28/2015
    updated 10/27/2015

    I was not hustled or pressured when I leased my new car. My salesperson Harry talked to me like a normal person. Service was very responsive and accommodating. Everyone there from finance, to other sales people, mechanics, service dept., everyone, was really nice to me and seemed like people of good character. The waiting area and showrooms had nice big windows and was very clean. I now like going to the dealership instead of dreading it! I am anticipating a long relationship with Community Chevrolet.
    • Thank you for writing about your visit with us! I am happy to hear that our team was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Wes McClelland, General Manager - wes@yourchevy.com

      by chevyburbank on 12/03/2015

  • Satisfied customer

    5 out of 5 starsby Alfredodiazll on 10/15/2015

    I have always been pleased with Community chevrolet's customer service at all levels, looking forward to continue being a loyal customer for a long time. Your service is excellent thank you.
    • Alfredo, we appreciate the time it took for you to assign our dealership with such an excellent star rating and review. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Be well, Wes McClelland, General Manager - wes@yourchevy.com

      by westpointmotor on 12/02/2015

  • Community Chevrolet Service

    5 out of 5 starsby jim91504 on 10/08/2015

    Mark Evans is the Service Writer I have ever had, including the Service Writer at the Porsche dealership for my wife's car.
    • Jim, it was a pleasure to read about our loyalty at Community Chevrolet. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Take care, Wes McClelland, General Manager - wes@yourchevy.com

      by westpointmotor on 12/02/2015

  • Glad to have had my car serviced by Community Chevrolet!

    5 out of 5 starsby Jose_Po on 08/28/2015

    I have often been afraid of going to the dealer for service due to cost issues, however, having Vic responsible for my service and the clear lines of communication made it a great experience and I plan on having my oil changes and service done with you from this point forward. I hope the great service continues! Thank you.
  • Great Service

    5 out of 5 starsby Daisy_123 on 07/30/2015
    updated 08/06/2015

    The serviceman that I dealt with was Mark. He was fantastic. A lot of personality. My service was dealt with in a timely matter.
    • Thank you for reviewing your service experience! We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. Mark is an excellent service advisor and we appreciate all he does for us! We look forward to seeing you soon! Wes McClelland, General Manager - wes@yourchevy.com

      by chevyburbank on 08/07/2015

  • Everything good except one

    4 out of 5 starsby Sang1189 on 07/31/2015
    updated 08/05/2015

    It would be best if I was told about the no interest loan from GM.No body told me about that.
    • Thank you for taking the time to share your thoughts. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team, and please don’t hesitate to call us if you’d like to discuss them in greater detail. Wes McClelland, General Manager - wes@yourchevy.com

      by chevyburbank on 08/07/2015

  • leased a new Volt from Community Chevrolet

    5 out of 5 starsby googie15 on 07/29/2015
    updated 08/05/2015

    Leased a new 2015 Volt. The sales person (Steve) who helped me was fantastic as well as he sales manager (Oscar)
    • Thank you so much for your review! It is great that Steve and Oscar were so helpful during your visit with us. We strive to provide excellent customer service, and we're glad that this was the case for you! Thank you for choosing Community Chevrolet for your vehicle needs. We look forward to working with you again! Wes McClelland, General Manager - wes@yourchevy.com

      by chevyburbank on 08/07/2015

  • Great Job!

    5 out of 5 starsby Omarito on 07/24/2015
    updated 08/05/2015

    Hugo Contreras y Elizabeth are amazing people to work with. They answered all my questions and they are very respectful.
  • Community Chevrolet Burbank CA Excellent Customer Service

    5 out of 5 starsby Mistaman1 on 07/19/2015
    updated 08/03/2015

    Both Mark Evans and Sam Campbell were absolutely awesome. Kept me posted on what was going wrong with my Truck (Mark) and SUV(Sam). I explained to Mark how my truck lost power. When I got my truck back, my truck had power again and all issues that I had were resolved. I was so impressed of how you guys go above and beyond to deliver great results. Community Chevrolet makes me feel like I can trust them with my children :). Good job.
    • Thank you very much for this review. I'm very happy to hear that Mark and Sam was of such great help to you. They work hard to provide you with the best customer service possible. At Community Chevrolet, we value our customers and we look forward to seeing you on your next visit. Wes McClelland, General Manager - wes@yourchevy.com

      by chevyburbank on 08/06/2015

  • Great Service!

    5 out of 5 starsby Laura_18 on 07/28/2015

    As always, great service. Got me in and out quickly with an appointment, so I really appreciate that on a busy Saturday morning.
    • Laura, thank you for the feedback. The weekend service is especially designed to be very quick and efficient. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. We always look forward to working with you again in the future! Wes McClelland, General Manager - wes@yourchevy.com

      by chevyburbank on 07/29/2015

  • Car Buying Experience at Community Chevrolet

    5 out of 5 starsby drummerdotpro on 07/09/2015

    Excellent, selection of vehicles, excellent service while working with sales and finance and an excellent deal on my new car! Steven Born, my sales agent, was extremely well versed in the vehicles that i was interested in and went beyond the call of duty to make sure that I was accommodated.
    • Thanks for dropping by to leave this great review! I'm so happy to hear that you received top-notch service from Steven. I hope that you are enjoying your new car fully and if you have any questions down the road, be sure to give us a call. We appreciate your business and we look forward to working with you again! Best regards, Wes McClelland, General Manager - wes@yourchevy.com

      by chevyburbank on 07/09/2015

  • Buying a Spark EV at Community Chevy

    5 out of 5 starsby gsw90405 on 06/22/2015
    updated 07/02/2015

    even though i was leasing a relatively inexpensive auto, with all sorts of incentives, (Spark EV) I felt as though they treated me the same way they would treat someone buying a high end vehicle like a Corvette! (Very well).
    • It was a pleasure to read about your recent experience with our dealership. Our team will be thrilled to hear how their great customer service has produced another satisfied customer. I'll be sure to pass along your kind words. Congrats on your new Spark EV! We appreciate your business, and we look forward to seeing you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter. Best regards, Wes McClelland, General Manager - wes@yourchevy.com

      by chevyburbank on 07/03/2015


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