Customer Reviews of Mercedes-Benz of Beverly Hills
Review type:
Straightforward honest and great
Corey Butler
by Jacqueline Rahn on 01/14/2022I liked getting my car back quickly. Corey was very professional and I got great service.Thank you for your kind words for Corey, we appreciate it! We thank you for your business and look forward to your next visit!
Pleasure to work with/ sprinter van
by Andy on 01/13/2022Was able to schedule service for my sprinter van the night before online and choose the advisor, Andreas, whom I had worked with prior. Though I only needed tire rotation this time , had other minor concerns that they addressed and Andreas… knew exactly what and why were my concerns. Sprinter vans are unique and Andreas is very knowledgeable about them. Along with a free car ride shuttle service home and return for pickup, everything worked out great and will be bringing my van back for maintenance and service to keep it in top shape for years to come.Thank you for your kind words for Andreas, we appreciate it! We are very happy to hear that we were able to provide you with great service visit!
First Class
by Diane Carfora on 01/13/2022Great service with wonderful people. I have been coming here for almost 20 years. Loaner cars are always available or you can wait in a lovely waiting area that has a coffee shop with food. Ask for Lauren Baumann as your service advisor,… she’s great!Thank you Diane for your kind words for Lauren and our team! We are thrilled that you always have the best experience here with us! Thank you for your continued business and we look forward to your next visit!
Mercedes Service Rating
by Young Werk on 01/13/2022My Service provider Corey Butler was excellent. Very professional and accurate. I definitely recommend this dealership for service. They definitely handle business.Thank you for the recommendation and kind words for Corey! We thank you for your business and look forward to your next visit!
Great service
by Sherie on 01/13/2022I came to the dealership for service A , Carlos my advisor was very professional and everything went smooth. I got a car wash as well with the service . They made it looks like new. The most impressive that everyone follow the Covid rules… for protection .Thank you for your kind words for Carlos, we appreciate it! We are very happy to hear that we were able to provide you with great service visit!
Scratches?
by Bridgette Kelley on 01/12/2022The wood on my drivers door is scratched. I’ve spoken to Carl and he will order a new part and replace the wood. I’m disturbed that it happened. Ask me for a review when it’s been replaced.Thank you for speaking with us about your service experience. We truly appreciate your business and hope everything was resolved to your satisfaction. If there is ever anything I can assist you with in the future, please feel free to contact me. Carl Tetiva Director of Fixed Operations
They sent me a note telling me that I had already paid services available.
by Drg on 01/12/2022Their timing was perfect. I had just noticed some difficulty starting my car; so I brought it in for service, and they replaced my battery which was still under warranty. I was glad to have everything checked, both to have my car running at… its best and to see what I can anticipate the car requiring in the future, if anything. Also, I appreciated the shuttle ride they provided both ways. The shuttle was clean and new.Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!
Recall items
by Sdp on 01/12/2022Great service . Friendly knowledgeable employeesThank you for taking the time to leave us a review! We look forward to your business with us again!
Sprinter service
by Dave on 01/11/2022Great experience. Excellent communication.Thank you for being our customer, we appreciate your kind words!
Satisfied
by Joe on 01/11/2022As usual I felt the service department was on the ball It’s the main reason I continue to drive a MercedesThank you Joe for your kind words for our team! We are thrilled that you always have the best experience here with us! Thank you for your continued business and we look forward to your next visit!
Outstanding Service
by Steven Williams on 01/09/2022I am extremely pleased with my recent experience at Beverly Hills Mercedes-Benz - my service rep Lauren Baumann was exceptional - her knowledge and expertise gave me a very high level of confidence in the entire process, and I couldn't be… happier.Thank you Steven for your kind words for Lauren! We are thrilled that she provided you with a great service visit. We look forward to your business with us again!
Friendly and quick turnaround
by Annie on 01/09/2022Enjoyed the experience, offered Alto ride service too in order to leave and come back if you can’t get a ride.Thank you Annie! We are glad our staff provided you with an enjoyable experience. We look forward to your business with us again!
Amazing!
by Joe on 01/09/2022Corey was awesome - great service and extremely helpful.Thank you for your kind words for Corey, we appreciate it!
Great service
by Ry on 01/09/2022I appreciate corey and his team on helping me out with an excellent service that accommodated all my needsThank you for your kind words for Corey and our staff, we appreciate it! We thank you for your business and look forward to your next visit!
Got everything I needed done really quick
by John on 01/08/2022I brought my car in for service and a brake issue but it got solved in two days. Thank you to Lauren for making everything very efficient and convenient!Thank you for your kind words for Lauren, we appreciate it! We are very happy to hear that we were able to provide you with great service visit!
Quality service and Care*
by AJ on 01/08/2022Lauren was my service contact and she was caring, professional and responsive. Very good experience!Thank you AJ for your kind words for Lauren! We are thrilled that she provided you with a great service visit. We look forward to your business with us again!
Superb Service
by Coleen C on 01/08/2022Every single detail of taking my car in for service was seamless. From dropping it off to picking it up:)We are very happy to hear that we were able to provide you with a quick and enjoyable experience! Thank you for your business and look forward to your next visit!
Great service and very accommodating
by AElgrichi on 01/07/2022Best Mercedes’ service and dealership in LAThank you for taking the time to leave us a review! We look forward to your business with us again!
Great service
by Carz on 01/07/2022The staff is always friendly and not in a rush.9Thank you for your kind words for our staff, we appreciate it! We thank you for your business and look forward to your next visit!
Best Service
by Bobbys Pizzeria on 01/06/2022Friendly and timelyThank you. We're glad that you had an excellent experience with your recent service visit.
Great Service
by Ash Zaveri on 01/06/2022The best service experience at Beverly Hills BMW! They were very responsive and quick. They had my car ready within a day and I couldn’t have asked for better service! Highly recommend Dung.Thank you for the recommendation and kind words! We thank you for your business and look forward to your next visit!
Not only will you find the newest Mercedes-Benz models at our dealership, you'll also find a friendly and accommodating staff eager to assist you.
That's true no matter what you're looking for - be it a test drive in a new C-Class, S-Class, E-Class, CLS-Class, SL-Class or used car, auto financing options, car service appointments, or help figuring out what auto part you might need. We are also an authorized Sprinter dealership, here to help you with your commercial vehicle needs.
Mercedes-Benz of Beverly Hills is here to give you a pleasant surprise and help put that tired old stereotype to rest. For Mercedes-Benz, however, improvement is a continuous pursuit and they're always trying to push the limits. Visit us today and experience our high-standard, pressure-free approach for yourself. As thousands of drivers in the greater Los Angeles area already have, you're certain to see the difference immediately.
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
It's fantastic to hear about your positive experience with Barrett and Jason! They are a great team who provided excellent service and helped you find a deal that made you happy. We're glad you had a smooth car-buying experience and look forward to assisting you with your next car purchase when the time comes!
by Sara Thurston on 05/14/2024