Mercedes-Benz of Beverly Hills
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Dealership Service Review
service Rating
Pleasure to work with/ sprinter van
Written byon 01/13/2022
Was able to schedule service for my sprinter van the night before online and choose the advisor, Andreas, whom I had worked with prior. Though I only needed tire rotation this time , had other minor concerns that they addressed and Andreas knew exactly what and why were my concerns. Sprinter vans are unique and Andreas is very knowledgeable about them. Along with a free car ride shuttle service home and return for pickup, everything worked out great and will be bringing my van back for maintenance and service to keep it in top shape for years to come.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Customer Service on 01/24/2022
Dealer Response
Thank you for your kind words for Andreas, we appreciate it! We are very happy to hear that we were able to provide you with great service visit!
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