Bell Honda
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Customer Reviews of Bell Honda
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63 sales reviews
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Don't Trust this Dealer
by Ush Patel on 07/19/2024I recently made a trade at a dealership for a Mercedes Benz sedan, giving up my Mercedes Benz SUV. During the transaction, I noticed that the main drive belt in the sedan was in bad shape. When I brought this to the dealership's attention,… they refused to replace it, citing that they were already taking a loss on the car. Despite their stance, I brought the car home and called a mobile mechanic to replace the belt. The mechanic informed me that the dealership should have caught and replaced the belt during their inspection, as a broken belt could have led to engine damage, cost of the belt and labour done by myself was 450 plus taxes. i would never buy any other car from this dealership nor any 2nd hand car. BUYER BE WARE get an independent inspection done .Can provide pic of old belt on request
I had sent an email earlier today with the pic
Can’t get refund on refundable deposit
by IsaacK on 01/05/2024Put down a refundable deposit on a vehicle that we ended up not getting in early December 2023. Was told it would take 7-10 business days to receive the refund, and it’s now been well over 10 business days and still have not received the… refund, and am finding it difficult to get responses out of anyone through phone calls, texts, or emails.Stay far away from this place!!!
by Deanna Wawrzyniak on 02/23/2022I traded in and bought from Bell Honda. Never again, it was an 8 hour nightmare from start to finish, and it's still not finished! The lies and back and forth is one thing this dealership has going for it. I was sold an "optional" ZakTek",… that wasn't optional, was told I could use it at any dealer that offers ZakTek, but contract says "original purchasing dealership only", they knew darn well I lived an hour away and wouldn't come back to use this. I hope Honda does right, and makes them refund the $499 they stole from me! But the biggest issue I'm having with them is getting my We Owe completed. There was damage to the tailgate and chips in the windshield when I took delivery on a "Certified pre-owned" CR-V. I am getting nothing but the run around, that it needs manager approval and the manager is never there, no one ever returns my calls. I guess I'll have to go to Honda corporate. Stay far away from this place!!!DO NOT COME HERE!
by JackieM on 11/21/2017This place is a total rip ofF!! MAYA the sales girl is [non-permissible content removed]!! First off, my hubby and I were looking for a truck under 15k Maya said she had found 2 and she would sell one of the 2 for 15k. Lie! We get there (an… hour away from home) and end up finding out both trucks are over 20k (after the test drive, of course!). What the heck! I had specifically told her not to waste my time before heading out there, and she does exactly what I told her not to do. Plus she told my hubby on the test drive that she needed to find someone to help her cross her mom across the border illegally. So she asked my hubby for help. Who tells a stranger these things!!! Anyways, after basically telling her off for lying to my hubby and I, we decided to leave, but the sales consultant Angel Delagado was nice enough to fill up my gas tank and he also helped us get the truck we wanted for around 18k instead of the 22k it was going for. Angel helped us a ton! We really liked him so its a bummer I have to include him in a 1star review but he was Very Amazing, not anything like [non-permissible content removed] Maya. Anyways, we end up buying the truck and next day we see that the roof is all rusted and chipped. We took the truck back and they will be repainting it. But, please do yourself a favor and dont come here at least not with Maya who lied not only to us about the truck prices, but also the warranties Honda offers.At our dealership we pride ourselves in straightforward, no nonsense, and transparent dealings with our clients. We would like the opportunity to try and regain your trust in our business and resolve this matter for you. Please contact Colleen Robin at 602-490-8877 at your earliest availability.
Bell Honda ROCKS!!!
by Melrose711 on 07/26/2017This is my second time leasing a vehicle from Bell Honda and I can't begin to describe how satisfied I truly am with the outstanding customer service I received from my salesman Jordan Poss. He went above and beyond to make sure I was… getting the best deal. He answered all of my questions and was there from start to finish. A big thanks to Mike and Austin as well. Without the entire team at Bell Honda I wouldn't be in my new 2017 civic sedan. Thank you so much!!We truly appreciate you taking the time to write a review of your positive experience with us, and we cant thank you enough for your repeat business. We look forward to helping you out in the future in any way we can.
Heather H was GREAT
by GoCards67 on 03/30/2017Thank you Heather H for the easiest car buying experience we have ever had!Thanks for letting us know that Heather is doing a great job! Shell be happy to know you appreciated her help!
Excellent Experience / Service
by ArchieAlano on 03/06/2017Brenden Dearie was great to work with, and provided excellent customer service. He paid attention to what my needs were, stayed in continual contact, and in the end was able to help me find the car I was looking for. I highly recommend… Brenden and Bell Honda to anybody looking for a hassle-free experience.Great Experience
by Lulu8989 on 12/01/2016Heather was great! She was a pleasure to work with and great with our kids! They loved her!By far the best experience
by Ablessn4u on 08/02/2016Rich made this experience one to remember. He did not pressure me he listened and helped me with the purchase me and my family needed a new odyssey. I would have never thought I would be able to purchase a Honda as they are high end… vehicles but Rich helped me when the other Honda dealerships wouldnt.Thank you Rich and bell HondaBell Honda Excellent Service and Personable
by nwh1993 on 07/28/2016updated 08/02/2016Robert Jones was my salesman and he did an excellent job. This was my first time car buying experience and it could have not been better. Robert made me feel like family and helped me have a great buying experience. I would consider doing… business with Bell Honda again.Just like family
by Rosina_L on 07/21/2016I recieved exceptional service from Bell Honda. Tracy Scrip was my salesman and he was simply amazing. Great customer service. He made me feel like family. I highly recommend Tracy and Bell Honda.:)Adding to my previous review
by vargas9th on 07/01/2016I also have to give a big thank you to Mathew Barry, he was doing what he does best and checking my paper work and it appeared I did not have the gap insurance which for a new car is a must! He called me and discussed with me and informed… me about the situation and I was very happy for him to have my back. he even offered to come to my work so I can have it signed and ready. Bell Honda please acknowledge this man for doing such an amazing job. Thank you Mathew!Blown away by the team!
by ErikFromAZ on 05/19/2016I worked with Robert Jones and Iron Gastelum. They could not have been nicer! I got the car I wanted for a fair price, and felt like my opinion mattered! Highly recommend these guys!!!Hi, and thank you so much for leaving us a review. We are so happy to know that we were able to get you into a vehicle you love at an affordable price. Thank you for choosing Bell Honda!
2010 Honda Odyssey
by stkirch on 05/01/2016Worked through the car-buying process with Robert J, who was warm, professional and patient. Had a great experience, and would purchase from this dealership again.2016 Civic Ex
by SagarPG on 04/28/2016Excellent service. Really liked the entire experience.Best experience getting my new 2016 Honda Civic
by KathleenWill89 on 04/13/2016First off, I would like to say how AMAZING my 2016 Honda Civic is! I am absolutely in love with it and it's exactly what I was looking for when I decided it was time to go car shopping. A huge thank you to Tracy Scrip for making it all… possible for me. You made this experience for me so wonderful and enjoyable. Very professional, knowledgable, and genuine. You worked with my budget and price range. You knew exactly what I wanted and exceeded my expectations. I can't thank you enough for everything. I would recommend Bell Honda to EVERYONE and to work with Tracy Scrip and his wonderful partner Dave Cook. You both are the best!Can I ask you how much you agreed to pay for it and how much everything turned out to be after Interest? I feel like I was scammed over at Showcase Honda. Purchased a 2016 Honda Civic LX (base model) for 24,300. Agreed Price. and during the contract portion, it went up to 30,000+! With the interest added, it's up to 33,000+! Why? Did you get a similar increase after your initial and agreed upon offer?
Robert Garcia
by Ashleygarza8 on 03/01/2016Robert was GREAT and helped me a lot! I will definitely refer friends and family to Robert and Bell HondaSO good we bought TWO!
by Trish_3 on 02/19/2016We were thrilled with the professional and friendly approach by our salesman - Robert Jones. He listened to our needs and met them. No one was pushy, everyone did their best to answer our questions and help our daughter get a beautiful,… affordable car. The experience was so nice, we bought one for ourselves the next week. We were in a hurry and Robert went out of his way to drive all the way to our house for a signature needed by my husband who already left. I highly recommend Bell Honda and Robert Jones.Change of pace
by AntneyT on 02/01/2016After visiting another dealership for the same car and having a bit so good experience I decided to try one last place. Bell Honda was the next closest to me so. I contacted them through the Internet. I was put in touch with Jason Teel in… the Internet department. At first I was leary when I reluctantly went to the dealer but I have to admit Jason made my wife and I comfortable and got us through everything quickly as well! Jason is truly a professional that appreciates his customers and does his best to make the purchase process pain free! I will definitely recommend Jason and Bell Honda to people I know in the future!Great experience
by Amorton85 on 01/31/2016Awesome experience at Bell Honda, everyone was helpful and the process wasn't stressful like my last experience buying a car from another dealership. Jason Teel was very helpful and great to work with. I'll be recommending Bell Honda and… Jason to anyone that asks!Exactly what I asked for. Great buying experience.
by darrell26 on 01/28/2016I stated to the salesperson my budget, found a car which slightly exceeded that budget but was able to negotiate a price that was a reasonable compromise for both parties involved. I absolutely love the car I got and was quite pleased at… the price I paid for it. Excellent experience.
About our dealership
We are truly sorry to hear about your experience with the sedan you purchased from us. It’s concerning that the drive belt issue wasn’t addressed properly, and we understand your frustration. We strive to provide high-quality vehicles and services, and it appears we fell short in this instance. Your feedback is invaluable, and we would like to address this matter directly with you to find a resolution. Please contact Walid Doumit, our General Sales Manager, at WDoumit@gmail.com. He will review the details of your purchase and work with you to resolve the issue. Thank you for bringing this to our attention, and we hope we can make this right.
by Bell Honda on 07/24/2024