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Bell Honda


701 W Bell Rd, Phoenix, AZ 85023 (map)
Today 8:00 AM - 9:00 PM
Sales Rating
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Yes (0) No (2)
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Dealership Sales Review

1 out of 5 starssales Rating
DO NOT COME HERE!
Written by JackieM on 11/21/2017

This place is a total rip ofF!! MAYA the sales girl is [non-permissible content removed]!! First off, my hubby and I were looking for a truck under 15k Maya said she had found 2 and she would sell one of the 2 for 15k. Lie! We get there (an hour away from home) and end up finding out both trucks are over 20k (after the test drive, of course!). What the heck! I had specifically told her not to waste my time before heading out there, and she does exactly what I told her not to do. Plus she told my hubby on the test drive that she needed to find someone to help her cross her mom across the border illegally. So she asked my hubby for help. Who tells a stranger these things!!! Anyways, after basically telling her off for lying to my hubby and I, we decided to leave, but the sales consultant Angel Delagado was nice enough to fill up my gas tank and he also helped us get the truck we wanted for around 18k instead of the 22k it was going for. Angel helped us a ton! We really liked him so its a bummer I have to include him in a 1star review but he was Very Amazing, not anything like [non-permissible content removed] Maya. Anyways, we end up buying the truck and next day we see that the roof is all rusted and chipped. We took the truck back and they will be repainting it. But, please do yourself a favor and dont come here at least not with Maya who lied not only to us about the truck prices, but also the warranties Honda offers.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No

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van_tuyl on 12/04/2017
Dealer Response
At our dealership we pride ourselves in straightforward, no nonsense, and transparent dealings with our clients. We would like the opportunity to try and regain your trust in our business and resolve this matter for you. Please contact Colleen Robin at 602-490-8877 at your earliest availability.
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