Customer Reviews of AutoNation Honda Chandler
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Thank you Hunter, Jeff & AutoNation!
by Lee on 05/30/2025
Hunter was great to work with! He made the process very easy for me, no haggle or stress, and I will look to work with Hunter and autonation for my future car purchases and sales too. Your finance manager, Jeff, was also great to work with.
724 reviews
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First service at this AutoNation dealer...
by buyer2669 on 10/01/2018Greeted promptly at express service for a simple oil change. From there it took way too long! Service was finished in about 30 minutes and vehicle moved to service drive where it sat for more than 20 minutes until I asked about it. Only… then did they get my paperwork together. So much for "Express Service". Oil change was done without issue. Service advisor threw in a tire rotation free of charge... only problem was the tires were less than a week old and a rotation wasn't needed. He didn't bother to ask or advise me on this. As well my tires are nitrogen filled and I witnessed the technician add air to them with out caring. Once I had the paperwork, service advisor simply stated "everything was fine on the car" and did not review the technicians check list with me. I asked specifically about the brakes to which he replied they "looked good". Front and rear pad measurements shown on the technicians check list were at 8mm on all 4 wheels. Funny but at last service at the AutoNation dealer in Colorado, some 7,000 miles earlier, they listed them at 5mm on the front and 3mm on the rear. In fact, the 8mm measurement at this service was more than was measured when the car was serviced at 27k...this service was at 64k. I was totally unaware that brake pads improved and grew over time!!! Guess I have that special vehicle that will never require a brake job!!! Also listed was that they recommended transmission, brake fluid and coolant service as there was no evidence of these services being performed...to the tune of $775, and again the service advisor never even mentioned this. Funny but these services were performed, again by the AutoNation dealer in Colorado at 50K. Sounds to me that they were looking for the opportunity to up-sell services that had already been done. This I find unethical and unacceptable. Previous experience in dealing with different Honda dealers performing service was that they had visibility to services performed based on the VIN. Guess this dealer does have access to Honda's data base or again, was trying to up-sell. Because of all this I will likely not return to this dealer for future service.Purchase of new 2018 Honda Accord
by Brant Weber on 09/19/2018My experience of choosing a new vehicle was informative, helpful, and pressure free and I feel I received honest advice from all parties.Sir
by Anonymous on 09/17/2018Tony D. at the express service is extremely very helpful.Top notch service
by Azscotttyyy on 09/13/2018Nathen Flynn has an Estimate shortly after taking the shuttle service home. Had it back that night would have received five stars if the car would’ve been washed.Quick & easy
by JTMek4890 on 09/03/2018I worked with Ray & Rich in sales. Both were up front and knowledgeable. Super easy car deal.Honda CR-V
by Sharon J on 09/04/2018I had a wonderful experience, My salesman Corey Cameron was awesome, I felt no pressure whatsoever which I like, If someone is too high pressure I walk away. The finance person was also awesome. I enjoyed my time there and feel like I… can call and ask questions if I need to and I will be helped.Joe Krizek
by plongmire on 07/31/2018updated 08/09/2018I am very satisfied with the service at HONDA. Joe is very good at helping with what I need. Thanks Pat LongmireExcellent Service
by GrnPilot on 07/18/2018Had a screw in my tire, showed up on a Saturday during busy time without an appointment and they were able to get me in and out in no timeCRV
by tannerb9956 on 06/14/2018updated 06/20/2018Rich did a great job identifying our needs, staying in touch as we waited for the vehicle to arrive at the dealer, and demonstrating all its features.Complete Satisfaction
by BadgerFan on 04/16/2018We recently purchased a 2018 Honda Ridgeline from AutoNation Honda in Chandler. Our sales consultant was Richard Ouellette. He provided timely, succinct, and complete communications as we considered proposals from various dealerships. On… the day of delivery Richard spent considerable time explaining various features. Since taking delivery he has responded helpfully to several followup requests for information. This is the first new car our family has purchased in many many years. Our apprehension about the process was completely alleviated by Richard and the team at AutoNation.Friendly and professional services
by bjohnson555 on 04/02/2018I went to Autonation Honda Chandler to have my first oil change and look into issues the car had with the Lane Keep Assist System (LKAS) and fix the Radar Obstruction Warnings it got during a rain storm in the mountains. I was lucky to get… Joe Rodgers for my service agent. He was a friendly guy that made me feel he would go the extra distance to make things right, which he did. He introduces me to Jake the technician who talked with me about the symptoms. He installed 2 software updates, Service Bulletin 17-064 and a new Service Bulletin 18-006 and re-calibrated the system to see if it would fix the issues. I felt the LKAS issues were working better and the Radar Obstruction issue seems to be fixed as well. I would definitely recommend Autonation Honda of Chandler.Thank you for taking the time to share your feedback with us. We are glad you had a positive first oil change experience working with Joe and Jake! If you ever need any more help, please give us a call!
Excellent Service
by 4greatkids on 12/22/2017My experience changed the way I think of car buying. I worked with Sarah and she is amazing. Not like any other sales person I've worked with. She made the process super easy. She showed she cared, and gave me honest information. She went… above and beyond to make sure I was well taken care of. I will be coming back, and telling my friends where to go for a great deal!Thank you for your kind words and feedback about your experience working with Sarah. If you need more help, our team is available to talk -- safe travels!
Quick and Excellent Service
by emlenza on 12/04/2017This was my first visit as I have just moved from South Carolina. I worked at a Honda dealer and Autonation Honda satisfied my needs and expectations. It was a fast service and everything I needed was completed and explained to me. Lewis… Stone was my Service Advisor and he did a wonderful job at making sure I was satisfied with my visit. Thank you!Highly reccommend
by Azaccord on 12/01/2017This was my 1st time here for a routine maintenance visit on my new car. Everything was explained what would be done, the cost, and the time it would take. I was pleased with the service and would definitely go back.Amazing Service
by lacavazo on 11/27/2017Nate was completely amazing and super knowledgeable. He made you feel comfortable knowing that your car was in good hands. Give this man a raise!First New Car
by fedwardsasu on 11/22/2017My Husband and I had never owned a new vehicle, CPO yes but not New. Eric From the VIP Team was able to get me in my monthly payment range and into a nice sportier car. I have to say Honda makes a pretty coupe set with the Civic and Accord.Quick Sale!
by Joshemm on 11/20/2017I have purchased two vehicles from this store and both times I was in and out in less than two hours. One was a used truck about a year ago and just recently we purchased a new Honda from Richard Oulette. He communicated fast and… efficiently through email and phone. Thank you guys!Purchase
by LarryOG on 11/14/2017Sales Consultant was knowledgeable and professional through the entire process. Extremely happy with all the people I met with during the process and strongly recommend purchasing a car from AutoNation Honda Chandler.Best Honda dealership in Arizona
by GIMAQT1 on 10/30/2017Sean Solomon was amazing! I was a bit trepidatious in trying to get into a new vehicle. Anytime we go into a dealership were always scared of the pressure of buying the car right then and there. His manager Tristin Watson assured me that… theyd educate me along the way. My experience at Autonation Honda was simple. NO pressure & easy. I couldnt imagine buying anywhere else. The finance department was beyond knowledgeable in understanding what I needed. My new Accord came home with me in showroom condition. Thank you so much for making my dream come true AutoNation Honda!Bought a 2018 Honda Ridgeline
by ChandlerLen on 10/19/2017AutoNation Honda Chandler is a modern dealership that makes its potential customers comfortable. The Sales Consultant we worked with was friendly, courteous and extremely helpful. No pressure of any kind to make a sale -- he wanted us to be… relaxed and comfortable while making the big decision of purchasing a vehicle. I would definitely recommend this dealership to anyone who wanted a recommendation.2017 Honda CRV
by Fishinn2338 on 10/14/2017Best ever!!! Tim Greenbank was excepionally courteous, knowledgeable, & had endless patience with me as I wavered between models. Have never had such a wonderful NO Pressure day with a car salesman. I highly recommend Tim to anyone… especially a Sr. citizen!!Thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help!
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About our dealership
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
- Complimentary Coffee
- Complimentary WiFi
We appreciate your response! If you ever need help, just give us a call. Happy motoring!
by autonation on 09/12/2018