Gateway Chevrolet
Today 10:00 AM - 6:00 PM
Customer Reviews of Gateway Chevrolet
Review type:
Trail Boss
by Safety Steve on 05/18/2025
Love the truck, been doing research and comparisons for two years now. Also had my eye on Gateway and chose the dealer for its customer service history. I had a great salesperson.
Have feedback for this dealer?
The following reviews are more than two years old. They are not included in the overall rating.
155 reviews
Sort by:
New Perspective on Car Buying Experience
by Claudia57 on 08/28/2014updated 10/01/2014You always hear horror stories about going to a dealership and purchasing a car. So coming to Gateway Chevrolet a already had my guard up ready for salesman to start their attack. Surprisingly, my experience was the complete opposite. I was… made felt at home and that every decision was mine. I wasn't hassled or pushed into doing anything I didn't want. My sales man Erik was very informative, answered all my question, and seemed genuine in trying to get me into the right Car. Meet a lot of wonderful people including the Finance director and GM of Gateway Chevy. From the minute I drove off the lot, the awesome customer service one wishes to received has not stopped. Overall, extremely satisfied with my purchase and would recommend anybody I know to go see Erik at Gateway Chevrolet.Adrain G
by Je1su1s on 09/28/2014We had a gra expieeences Adrian was a very informative and helpful we will defiantly return for our next vehicle.Car buyer
by bigtimecar on 09/07/2014updated 09/29/2014Overall, I was satisfied with my car buying experience at Gateway Cheverolet, I wasn't made to feel unconformable about negotiating for the price of my car. And my sales person helped me understand the process every step of the way. I got… a great deal and had a great experience.Happy customer
by Mzdee2000 on 09/26/2014I appreciate the time that John took to keep me informed on the work and time needed for my car.Great Service
by wdominguez08 on 09/07/2014updated 09/26/2014The entire process was easy. I was contact throughout the process on when my vehicle was going to be done.routine service
by uraniacg on 09/10/2014updated 09/25/2014Juan M my service advisor was very friendly and professional. He answered all my questions and even helped me fix a loose seal on the door before I was even out of the car!! Excellent service! Very professional environment.Malibu Chevy 2015
by Lisamarie310 on 09/09/2014updated 09/24/2014Everybody was friendly and helpful and made the experience enjoyable, Luis and Eric were very knowledgeable about the cars, Donald is always great. The best is always working with Dre don't ever let him go he is an asset to your business.… Thanks again Gateway Chevy. Kind Regards, Lisa Jbattery problem
by Gerard_771 on 09/09/2014updated 09/24/2014I took my truck in for a battery problem. it was determined it was caused by the alarm. I did not buy the car at gateway but I always bring in my car for service because I live close by. the service person who took care of me. was john and… he did a great job.Chevy
by Sarah2067911 on 09/07/2014updated 09/24/2014The salesman who provided service for me was professional and provided excellent service. My car was fixed within less than a week and I am very happy with my experience with the Chevrolet dealership!Great service
by Mridenh on 09/20/2014As always, personnel was friendly and courteous. I try to schedule appointments when it's time for maintenance on my Tahoe, but I just stopped in this time. John S, my service advisor, told me it's not a problem we'll take care of it. And… they did.Latest Gateway service
by Frodafree on 09/13/2014Dwight always does his best to get my car in and out as quickly as possible. He makes me feel as though I am his most important customer.Oil Change
by Donell3420 on 09/11/2014I got my oil changed. It was fast and I was in and out. The only thing was that they did not offer to rotate my tires or offer a car wash like they usually do. I showed up after 5pm so they may have been getting ready to close.Customer Service
by nelram on 09/13/2014Thank you for returning to the attitude that customer service is a must and an important aspect of a business. In previous interactions with your service department I was very dissatisfied with the lack of customer service I had received,… however, in my recent visit Juan M went over and above in providing me with great customer service. Being a loyal customer to Gateway, I take notice of how I am treated by everyone that I come in contact with. So whomever is reading this from Gateway, please take note of my comments.Keyless remote key fob replacment
by Ms_CarolB on 09/08/2014I still have a problem that needs to be corrected, concerning the remote key fob replacement I purchased. I would like a call back from the service department so that I can get it resolved. Thanks, CarolGateway Chevy Visits
by Cactusville on 09/04/2014Your Service Advisor, Robert H, has been extremely helpful and professional in my two visits working with him. He has gone the extra mile in both cases.Don't take your car anywhere else!
by Stephanie_0330 on 08/01/2014This is the only place I go to for all my car related concerns and/or purchases. Friendly, knowledgeable associates, and great customer service!Great Service
by DerindaThies on 07/30/2014I like dealing with all the people from Gateway, they are so nice. They want to help you, it is not just a job to them. Robert H is my favorite, he does all he can to make sure my problems are taken care of. There was a rattle, it didn't do… it all the time. Robert kept it over night on they found it the next day, it was the compressor and a motor mount. I was given a loaner, while mine was being fixed. I am very happy with the service and the treatment I received.Line-X Liner
by TecateCerveza on 07/11/2014I gave you 5 star rating because I am a loyal Gateway Chevrolet customer (both in purchasing vehicles and using your Service department). But I would like to mention that this experience was not a 5 star experience. I paid Gateway Chevrolet… to have a Line-X liner sprayed in and it was supposed to be completed in one day. It ended up taking two days because of major flaws in the Line-X spray that were detected by the salesperson at Gateway Chevrolet when the Line-X person dropped off the vehicle. This was a major inconvenience due to my wife and I needing two vehicles to get to work every day.Great Customer Service
by bluerhino2006 on 07/11/2014the low tire light came on and the wife panic, so we call the dealer to what to do, was told to come on in and upon check up we found out it had 2 screws in the tire. Short time to fix and that was it for the day......Thanks service advisor… John for his fine work ethics.Excellent Customer Service
by abaeza on 07/11/2014As usual, we received the utmost customer service and care at Gateway. I will definitely be back and will absolutely recommend this dealership to my friends and family.Jeremiah was amazing!
by Vgbal on 07/04/2014Jeremiah was so amazing and helpful with every question and was able to walk us step by step! This was the best customer experience I have ever experienced for a dealership! I will defiantly recommend my friend and I will personally be… returning for future purchases
Chevrolet Silverado 1500
GMC Acadia
Chevrolet Traverse
Chevrolet Colorado
About our dealership