Gateway Chevrolet
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Dealership Service Review
service Rating
Line-X Liner
Written byon 07/11/2014
I gave you 5 star rating because I am a loyal Gateway Chevrolet customer (both in purchasing vehicles and using your Service department). But I would like to mention that this experience was not a 5 star experience. I paid Gateway Chevrolet to have a Line-X liner sprayed in and it was supposed to be completed in one day. It ended up taking two days because of major flaws in the Line-X spray that were detected by the salesperson at Gateway Chevrolet when the Line-X person dropped off the vehicle. This was a major inconvenience due to my wife and I needing two vehicles to get to work every day.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Not Applicable