Gateway Chevrolet
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Dealership Service Review
service Rating
Customer Service
Written byon 09/13/2014
Thank you for returning to the attitude that customer service is a must and an important aspect of a business. In previous interactions with your service department I was very dissatisfied with the lack of customer service I had received, however, in my recent visit Juan M went over and above in providing me with great customer service. Being a loyal customer to Gateway, I take notice of how I am treated by everyone that I come in contact with. So whomever is reading this from Gateway, please take note of my comments.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes