Customer Reviews of Kendall Ford of Wasilla
Review type:
New f350
by Superduty on 03/31/2025
The Kendall team is awesome, dedicated to service of customers, helpful and are there for you throughout the whole process. I would recommend them anytime
138 reviews
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Jake Wolf Survey
by jbiggbaddwolf on 10/15/2015Jeff Ford was is a very good representative of your company. He is consumer savvy and understands that folks don't have a lot of time to deal with car buying so he is extremely flexible in his dealings - even if it means using personal… time. Also, he is taking care of some post-sale items that would have either wise made me drive out to Wasilla but he is handling for me. This saves me a lot of time and money. Thank you Jeff and thank you Kendall Ford. I will be recommending you to my JBER teammates! V/r, Jake WolfGreat service, no opportunity to schedule appointment.
by lars17 on 10/12/2015The only reason for giving a 9 on recommending to friends is that there is no option to schedule an appointment. Being able to schedule an appointment in order to work around hectic and busy schedules is a necessity. Your sister dealership,… Audi, has scheduling and it work wonderfully. Other than that irritant, the service was excellent! The staff is attentive, friendly, and completed the work exactly as promised. Thank you!!Ford Focus Recall work
by ttrudeau on 10/10/2015Service was excellent and very prompt. Finished before estimate. Overall great JobGreat Service!
by ColdBiker49 on 10/09/2015Kendall Service Team is awesome! I do not trust my Ford's to anyother dealer in the state. Mark Schmidt is a top notch professional and extremely knowledgable when it comes to my vehicles. He is a keeper! Terry HollibaughWould buy here again!
by Gonka896 on 10/02/2015Great service, friendly staff! Shopped multiple places before going to Kendall. So glad we went there!Great Experience!
by orangezoon on 09/29/2015Love the service...love our jeep...thank you. Vehicle fixed extremely quick and done well. Pleasant people too!Wilder
by MichaelWilder on 09/28/2015Everything was great except that I purchased the scotch guard treatment for my seats on my new Ford Edge. I was told they were too busy the day I purchased the car to do it "which I understand" and that they would be contacting me to set… me up a date to get it done. When I took it in two weeks ago to get my first service done on it, I spoke to the older lady at the service help desk about it and she said it wasn’t her job to do that, that it was my sales persons job to do that. I really would like to have my money back or get the product put in before it's too late. Other than that and the lady at the service desk, I have zero problems.Great Service!
by jterry2571 on 09/23/2015Fast service. In and out in 40 minutes. Great job!Thank you!
by kevinleehanson on 09/19/2015Buying was made very easy thanks to a friendly staff! I purchased my CX5 in a matter of 20 minutes and thanks to excellent communication, I left completely satisfied! Thanks again to the staff of Kendall Ford in Wasilla, you made buying… very easy! -Kevin HansonGreat Sales Staff, Great Experience
by Soleil_ak on 09/16/2015updated 09/21/2015I pulled in to look at the 2015 Mustangs you had in stock. I was greeted by Martin and he took me right to the GT I was looking for. We talked about the car, the other options, he put me in the driver seat and demonstrated all the… features include all the great onboard electronics. We went for a test drive. I was sold at that point. It took some countering on the trade in price but otherwise this was the best car purchase experience I've ever had.Great Product at a Great Price with Excellent Service after the Sale!!!
by MajorMDryden on 09/06/2015This F-150 is my third new vehicle purchase at your store. I have always had all my service done at your shop. I am impressed with the new service center setup and personnel. The express lane has made oil changes shorter than a trip to your… new car floor's popcorn machine. You might have to buy one for the service center waiting area. Keep up the good work.Great deal and service
by Locksmith2772 on 09/02/2015My husband Mike and I started a post retirement business. We needed a van, we research several and choose the Ford transit connect. Our customer rep was James Lane. He was professional and polite. We believe he had our best interest at… heart. Mr. Nye also was great he approved a deal that we were comfortable with, and Mr. Nye also had our interest in mind. Yes I will recommend Wasilla Kendall Ford . I might be need a new car someday and I will check with Kendall first when I shop. Also Ryan in finance was very helpful and profession. Thank you for your great service, Mike and Ann VasakisAlways a great experience
by AFordBeliever on 09/01/2015I had always had a great experience since I started taking my vehicle to get service. If I plan to buy a new vehicle it will be from this dealership.Great service crew
by Ford2507724 on 08/31/2015We own a 2012 F250 Lariat and purchased all the Ford warranties since we expect 25 years or more from a Ford truck. We bought it in California before retiring to Alaska. And after our first visit to Kendall Ford in Wasilla they didn't blink… or hesitate at all, just serviced the truck, tended to all the little things we wanted checked, and out the door with the expected cost. We love Ford and Ford dealerships. And the new service bay at Kendall is fantastic, clean, quiet, and allows them (we believe) to service vehicles without the wait time of smaller facilities. Finally, they told us they'd swap our winter wheels & tires with the summer set free of charge and reprogram the tire pressure monitor system ... these folks always provide service above and beyond our expectations.Oil Change
by NorthernKel on 08/31/2015The employees were fast, efficient and friendly. Thank you!Truck purchase and trade-in
by switzerak on 08/22/2015Purchased a 2010 Ford Lariat and traded in our 2005 Ford Lariat. Kendall did a good job for us, and we were happy with the service, as always, that we received from Kendall. Came to a satisfactory deal on the transaction fairly quickly, and… the paperwork was processed quickly. Very happy with our purchase and Kendall's service. Another good experience dealing with Kendall Auto! Thanks, Randy & Monika SwitzerDocument request
by switzerak on 08/22/2015On this visit we were just requesting the back-up documentation of the service history of a used truck that we purchased from Kendall. Your service department was very helpful in providing this documentation as well as the "build out" sheet… on the truck showing all of the details of the truck "as-built" for future reference. Your support is appreciated, and is one of the things that keeps us returning to Kendall. Thanks!very helpful, friendly staff
by onewayak on 08/22/2015I purchased an F-250 Super Duty Lariat 6.7 Crew cab. Your sales staff was very knowledgeable and helpful. Thank you for a great buying experience.Great Services
by ecurren on 08/13/2015Your service is excellent and We are so happy that we decided to go there from now on. And the staff are so helpful to customers. Thank you!Helpful people
by Cmax1388 on 08/13/2015The people were friendly and helpful, the waiting area was comfortable. The work was performed within the allotted time.09 Taurus
by Slingwing06 on 08/07/2015updated 08/14/2015Fast and easy,hassle free professional staff. Took great care of the 2009 Taurus. Thanks Kendall ford of wasilla.
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About our dealership
Kendall Ford is proud to sell and service Ford vehicles in the greater Wasilla area. With models like the new F-150, Focus and Escape, we have something for every taste and budget. Browse our new Ford inventory to check out the model you've been eyeing. If it's a used car or truck you're looking for, Kendall Ford has a huge selection of Certified Pre-Owned vehicles too.
What sets us apart
For over 80 years, Kendall has been giving back hundreds of thousands of dollars to local charities and organizations that support families, children and education.
We are happy to hear that you got exactly what you wanted out of your car-buying experience with us. We wish you safe travels in your new F350 and look forward to seeing you again soon! Thank you, and have a fantastic day!
by Abigail Spencer on 04/03/2025