Customer Reviews of AutoNation Ford Mobile
Review type:
Purchased a new car
Raymond Brown
by Raymond on 06/13/2023I came in for an oil change and tire rotation. Everything was done in a timely manner.Hi Raymond, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Customer
by Anthony on 06/12/2023Christopher is very helpful - always handles my issues professionally. Highly recommend.Hi Anthony, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Service Rep.
by Johnnie on 06/02/2023Every question I had he would get me the answer if he wasn't sure. He got my mustang in and had the Service completed in a reasonable time.Hi Johnnie, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Al Rainosek 2000 Lincoln Town Car
by arainosek on 05/29/2023Engine needed work, runs great now.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Engine needed work, runs great now.
Service work
by Becky Gronzo on 05/21/2023Chris was polite, helpful and respectful. We have used Chris for all our vehicle service visit.Hello Becky, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Very pleased with service
by K. Green on 05/19/2023I got my service appointment on the day and time I wanted. My vehicle was serviced while I waited in a comfortable area. Chris Adams and Tyler Rush were both very pleasant to deal with.Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Blower motor replacement
by Blower motor on 05/16/2023I believe that it was just an honest miscommunication. The gentleman that helped me was very kind and professional but I thought your service department was simply going to replace my AC BLOWER MOTOR AND CABIN FILTER. I rented a car for the… day and returned at 17.00HRS Nothing was done. He thought it was a three day process. PEP BOYS did it in couple of hours. Again, I think it was just a simple miscommunication and the gentleman was very kind. No resentments in my heart. I was an Army officer in special forces and communication is really important but I guess I failed as well. Please don’t penalize this kind man for miscommunicationHi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (251) 202-2016. We hope to hear from you.
Service was great.
by Haircut on 05/05/2023Easy process of getting an appointment, work completed as promised.Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Michael's
by Michael on 05/05/2023It was a great and easy process. Great service, great truck and could have asked for more.Hello Michael, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Superintendent
by BTBD2024 on 04/28/2023Went in for service early and was out earlyHello , thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Found my new service provider.
by Happy 😊 on 04/27/2023I have never been one to take my vehicle to a dealership because of my perception of the inconvenience and I thought they would be overpriced. Both were wrong. I was actually able to set an appointment and know how long I needed to plan to… wait while my service was completed. I will be coming back.Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
New F150
by DGuillory on 04/24/2023I thoroughly enjoyed the process of the purchase of my new truck. The entire staff went over and above to make the process so easy and enjoyable.Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Would buy from again
by deena8282 on 04/22/2023Working with Ron was wonderful. He was very honest, respectful, and professional. I will recommend Ron and AutoNation Ford to friends and family shopping for vehicles.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford Mobile and we hope to be of service again in the future.
Anthony Shute
by A.Shute on 04/21/2023The overall service was great. The associate was kind and great to work with. The timing was great and the accommodations were great.Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!
oil change
by KathyLB on 04/20/2023Good and timely fashionHello, Thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
HONDA PILOT TOURING
by FLOYD-LINDA on 04/12/2023We had a wonderful friendly, easy to talk to salesman, stanley. Service was great. They were very helpful.Yea for auto nation.Hello, We are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!
Service, oil change and tire rotation
by hdcoggin on 04/13/2023I made an appointment to have my F150 4x4 oil and oil filter replaced and tires rotated. Gabrrielle got me right on in and the service was completed in short time and I got the phone call of the completed services..Hi, thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!
Service
by Connie Smith on 04/11/2023I recently had a fantastic experience with AutoNation Ford's (Mobile) service department, specifically, my service advisor, Ryan Reeves. He was very courteous, thorough and professional. He explained what was wrong with my truck, kept me… informed throughout the repair process and handled every aspect of my claim with my third party extended warranty provider. When I brought my truck in to have the A/C repaired, I had mentioned to Ryan that my family was going out of town the following weekend. Ryan and the technician went two extra miles for me and came in ON THEIR DAY OFF to ensure my truck was ready for our vacation. I cannot thank them enough for the remarkable service they provided. I would highly recommend their service department and especially Ryan!!!Hi Connie, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford Mobile and we hope to be of service again in the future.
Owner of used ford flex
by Catherine on 04/05/2023Honestly our experience with purchasing this vehicle was 100% smooth sailing. We took our time and felt no pressure from Mr Terry. We had no idea when we stepped foot on this car lot that we was going to make this purchase but we did pray… for Gods Will be done and because we trust The Lord and with the kindness and help from Mr Terry and Mr Ozell we left with our new 2017 Ford Flex with no regrets on our purchase and yes we would absolutely recommend purchasing a vehicle from Mr Terry.We are pleased to hear you had such a positive experience with us, Catherine! Drive safe, and we'll see you on the road.
Service review
by Betty2022 on 03/30/2023I am a returning customer at Ford Auto Nation in Mobile. I would recommend others to give them a try . The service department is friendly and up front with pricing. I use Chris Adams for all my service needs . He is friendly and reliable. I… never feel pressured to buy things I don’t need, nor am I surprised at my bill for the service. He appears to be a straight shooter and someone I would personally recommend to family and friends.Hello, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Mobile and we hope to be of service again in the future.
Prompt and friendly
by Ra3m@r!e on 03/24/2023When arriving on site I was greeted by a technician. I explained I had an appointment and I will be dropping off the vehicle. He took down my information and I was free to go. No wait time and very friendly staff. I’ve received a text for… pick up. Transaction went smoothly and Chris was very helpful.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hello Roberto, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
by Sandy Karon on 07/16/2024