AutoNation Ford Mobile
Dealership Service Review
I recently had a fantastic experience with AutoNation Ford's (Mobile) service department, specifically, my service advisor, Ryan Reeves. He was very courteous, thorough and professional. He explained what was wrong with my truck, kept me informed throughout the repair process and handled every aspect of my claim with my third party extended warranty provider. When I brought my truck in to have the A/C repaired, I had mentioned to Ryan that my family was going out of town the following weekend. Ryan and the technician went two extra miles for me and came in ON THEIR DAY OFF to ensure my truck was ready for our vacation. I cannot thank them enough for the remarkable service they provided. I would highly recommend their service department and especially Ryan!!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes