Virginia Dealerships - Radley Acura of Falls Church Virginia
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Radley Acura Sales Reviews

  • 5823 Columbia Pike
  • Falls Church, VA 22041 (map)
  • (888) 832-9568
  • Chat with Dealer

Sales Reviews

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Sales Rating **warning for new car buyer pls stay away!!!!! Written by Ty Jan on 10/04/19 09:25:33 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

******Warning new buyer!!!!!! , pls see the attachment of my lease paper and follow my YouTube video about Radley Acura dealer ship and Edmund , pls help each other tell all your friend and family , I will leave my case for " case study" as a big mistake to lease your car in this dealer pls use your...
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Dealer Response

We acknowledge your review and are currently looking into the events you’ve detailed. Sincerely, Rod Emmons - Vice President - mgmtoffice@radleyauto.com , 703-357-9030

All Comments (1)
Sales Rating Not the place to go for customer service Written by Doc29 on 07/13/19 10:15:15 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Had an appointment at Radley to see a used Acura. I received a call the morning of my appointment to confirm that I was coming. When I arrived (about 2 hours after the call), I was told that the car I came to see had been sold the previous day. Clearly, the dealer knew that the car wasn't availab...
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Dealer Response

That is not the kind of experience we seek to provide. Please call us when you can so we can address this together. Rod Emmons - General Manager

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Sales Rating Not the place to go for customer service Written by Doc29 on 07/13/19 10:14:53 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Had an appointment at Radley to see a used Acura. I received a call the morning of my appointment to confirm that I was coming. When I arrived (about 2 hours after the call), I was told that the car I came to see had been sold the previous day. Clearly, the dealer knew that the car wasn't availab...
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Dealer Response

It seems as if we fell short of our standards during your visit and we would like to do what we can to remedy the situation. Please reach out to us so we may begin to move forward in a positive direction. Kind regards, Rod Emmons - General Manager

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Sales Rating Bait and switch! Written by DeanJaimie on 08/11/18 06:35:18 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Visited this dealership earlier today to view a certified preowned acura. We were told that the vehicle had been sold and then offered a new 2018 RDX for about the same price, $27,999. After test driving, we chose to talk it over at home. After we decided to go forward with the purchase, we received...
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Dealer Response

This review has been received and acknowledged.

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Sales Rating BEST DEALERSHIP, EVER!!! Written by mrshong on 07/03/18 02:38:22 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I REALLY LOVE RADLEY ACURA!!! This dealership really goes above and beyond for both their new and returning customers and treats everyone who walks through the doors with the utmost respect, care, and honesty. You can tell that they really appreciate you!!! We worked with Brian W., who greeted ...
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Dealer Response

Thank you for this amazing review! We really appreciate your business. Kind regards, Rod Emmons - General Manager

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