United Nissan
Customer Reviews of United Nissan
Review type:
Leslie is amazing!!
Leslie is amazing!!
by Keiko Sensei on 07/19/2025Basically, driving is not my favorite thing. And I haven't driven for more than 6 years. I almost forgot how to drive But I got a job in a super rural area, and I had to start driving again. Long story short, Leslie sold me a perfect car… for a person like me. And listen, when I had to drive my new car home, he gave me directions in the passenger seat so that I can drive home fearlessly and safely, choosing the rout where I didn't need to turn left at all (lol). He said he will drive my car for me at the moving for 400 miles, and will make sure that the registration in the different county would go successfully. He looks quite Vegas, but don't worry, he has an innocent heartHi Keiko Sensei, thank you for taking the time to leave a review for us at United Nissan. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
Service
by Ikeiyas on 07/16/2025Always friendly and supportive service there. Can always count on a great deal!Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you.
Always a pleasure to do business with
Spot financing at it worst
by Glenn jr on 07/07/2025Told me I was approved and let me take home car ,only to tell me days later the financing fell thru , tried to sell me extras like LoJack etc into the price to make price go up ! Would stay away from this dealer .Glenn Jr, thank you for taking the time to leave us feedback about your experience with us. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
United Nissan
by Delores on 07/07/2025The salesman, Ronnie and Miguel were very professional. The financial manager answered all the questions that I had.Delores, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
Best Dealership Ever!
by Andreiac68 on 05/05/2025If I could rate this dealership 10 stars I would! The team there is top tier. I would like to thank Robert Moss for going above and beyond on ensuring I drove off the lot. He listened to my circumstances, and although dealerships have a… history of telling you something and aren’t able to deliver, Robert delivered and didn’t stop until he did. We need more Salesmen like Robert. I recommend everyone in need of buying a car, trade in, or anything dealing with a vehicle to go see Robert! THANK YOU!!!Hello, we're happy you found our staff to be so supportive during your experience here at United Nissan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Go with untied Nissan!
by Katlynn on 03/31/2025I had a great experience from the moment I drove onto the lot. Everyone was very attentive. David Serano was the main salesman who helped me. He was informative, made me feel comfortable, and answered my questions thoroughly without making… me feel pressured. I couldn’t have asked for a better salesman. Thank you!Hi Katlynn, thank you for your kind review; we are happy to pass along your comments to the team here at United Nissan! We are always more than happy to assist you if anything else comes up. Take care!
Thank you
by C Garcia on 03/16/2025They did everything to get me the best deal possibleHello, thank you for your kind review; we are happy to pass along your comments to the team here at United Nissan! We are always more than happy to assist you if anything else comes up. Take care!
No pressure
by Vegas-banker on 03/12/2025Always pleasant experience at United Nissan. Chris C is a great salesman. I’ve worked with him for years, and have 0 complaints. Straight shooter, and generally cool guy. We will continue to be his customers.Hi, thank you for your kind review; we are happy to pass along your comments to the team here at United Nissan! We are always more than happy to assist you if anything else comes up. Take care!
Ruby ortiz
by Ranger98 on 03/03/2025Always professional and helpfulHi, thank you so much for the positive review! Until the next time we meet, take care!
Great experience
by Cameron on 02/08/2025updated 02/14/2025Every promise that was made was met good experience will be back.Cameron, we're so glad that we were able to go above and beyond your expectations! Thank you again for leaving us this response!
Buy the car
by Sandra #1 on 02/06/2025updated 02/12/2025Chris helped us through the whole time.Make sure we got a great deal on our vehicle. We bought our four vehicles from you guys two times chris's helped us out and repair very comfortable when we're going inside nissan very friendly and open… we appreciate itHi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Muy buen servicio
by United nissa on 02/01/2025Muy buen servicio al cliente muy amable loya fue muy amable si recomiendo a united nissanHola, ¡estamos muy contentos de poder brindarte una experiencia positiva! Si tiene más preguntas, llámenos. ¡Siempre estaremos felices de ayudar!
Oil change
by Julia Dom on 10/11/2024Awesome, the people all the time resolve my questionsJulia Dom, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
don't honor deals
by Paul on 01/05/2023went to make a new car purchase, they offered a deal and I didn't take right away, have to go to airport, called to make deal 2 days later and they wouldn't honor it, wasn't told there was a time limit on the deal, very unprofessional, will… take my business somewhere elseWe are disappointed to hear that you did not have a more positive experience with us at United Nissan. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
Paul W. is the man to see for Great Service!!
by Kimberly W on 03/02/2022I had the pleasure of having Paul Willinger as my Service Advisor. I have been a faithful customer of another dealership for the past 20 years, but Paul has shown me that it's time to change! I am amazed at the lengths he went to in order… to provide phenomenal service!! I am grateful for the dedication, professionalism and leg work put in by Paul. He communicated every step of the process to comfort my mind. You have a NEW faithful customer! Thank you so much Paul!Hi Kimberly W, thank you so much for your positive comments about Paul! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Bait and Switch
by zero34 on 07/09/2009United Nissan has been running massive advertising for liquidation of their HUGE stock of trucks, so being in the market for a truck i went in to shop around. The sales guy kept telling me he was a floor manager that liked to do sales from… time to time. I found that suspicious, but went along with the line knowing he was just full of himself. I'm heavily upside down on my current car since i had to refinance it to pay for bills while i was unemployed. I went in knowing that i was severly upside down, but i needed to get out of my car. After looking at a few trucks we decided to run the numbers on a white one of a mid-range model. As i stepped outside to call insurance to see what it would do to my insurance I decided to look around some more seeing as I never just agree to things so quickly. I found a green one that was more expensive and had a few more bells and whistles, liking it and willing to pay a little more for it I went inside and asked them to run the numbers on that one. The first truck, the white one, we had agreed to $500 a month, so when he came back to me with $595 for the green one, i said $550, they then said 580, to which i said "575 and i drive off in it" "deal!" So i rang the stupid gong bell and was told the paper work would be started. After about 30 minutes of sitting and waiting a manager came over and said he couldn't do it for $575, and that it would be $675 for the green truck. When i asked how such a HUGE mistake could be made he said he had been running the wrong numbers, and that $575 would be for the white truck i had originally asked for. When i asked what happened to the $500 payment they had originally offered me on the white one he had NO ANSWER. He literally said "i can't do it, i can't explain it" So i said no thanks, I wanted to pay no more then $500 on the white one and $575 on the green one. He literally said "well if you were ok with $575 then why not pay that and have the white one? you wanted a truck didn't you?" He obviously missed the point, that 500 a month for a mid-range truck was high, and that 575 for a higher-range truck was high too, but 575 for a mid range truck was NUTS. How they got to $500 the first time is beyond me, but obviously they were full of it in the first place and thought they could rope me in anyways. I've learned one thing, I have NO PROBLEMS asking for my keys back and leaving on the spot. I'm not there to be jerked around. I've had enough issues with car dealerships that i'm not about to be conned into a bait and switch (unlike the other person posting a review here!) All in all, United Nissan has been one of the worst dealerships i've dealt with so far. Though i fully know that advertising is a lot more then what really happens, United has taken the cake in my books. They barely wanted to offer me any discount, and that takes into account that they have a HUGE stock of cars that aren't selling in this down economy. Oh well, not my problem, they're the ones left with the vehicle and no money coming in for it. It's been two months, and the green truck i was looking into buying is STILL on the lot.I would like to take this moment to try and explain United's Position. First we never want anyone to have that type of experience ever. At that time you are talking of we had 3 new managers and 20 new sales people. And due to the market condition and the volume of business we were doing it was a necessary evil to hire a lot of new people. The unfortunate component of that type of mass hire is training or the lack of it. If there is anything we can do to make up for our lack of professionalism. Please contact Robert P GM at 702-207-8000 we would go the extra 5 miles to satisfy you. SORRY As for the inventory we had a lot and sold it and now have even more.
I would like to take this moment to try and explain United's Position. First we never want anyone to have that type of experience ever. At that time you are talking of we had 3 new managers and 20 new sales people. And due to the market condition and the volume of business we were doing it was a necessary evil to hire a lot of new people. The unfortunate component of that type of mass hire is training or the lack of it. If there is anything we can do to make up for our lack of professionalism. Please contact us we would go the extra 5 miles to satisfy you. SORRY As for the inventory we had a lot and sold it and now have even more.
People on this site complain bout United Nissan LV NV, Have a huge problem how they buy!!! They need to wake up!! One person talks about how his credit couldn't buy anything, but Untied Nissan is doing everything possible to help that person, wow yes there could be bad luck, but At least united was trying to help.. It blows me away that the customer thinks he has good credit, instead the customer wants to be greedy with his pick. Just remeber customer you brought this on you!!!! Pay your bills and you won't have a hard time buying!!! Thank you, Jason R. Wells
Bait and Switch, What a person to come up with that term!Customer you need to understand we are not perfect in the world. So you are telling me you are perfect?
They tried to bait &switch me
by batteryacd on 03/24/2009I went in to purchase a used car, told them my monthly target range. The came back with 3.5 times the amount I was willing to pay. After 3 1/2 hours of absolute confusion, misdirection, and a few bait and switches that i did not fall for I… walked out with a car knowing that I was paying 2 times what i asked to be put in, and was not happy. A week later they called me back, and told me to come in. After waiting for an hour in their lobby they tried another bait and switch, this time with the price, and apr. it went from the ridiculous 17.5% (12.3% more than my last car that cost more) to an astonishing 28%. They expected me to pay that, or fork over another $2,700. I told them that was not going to happen. They "refunded" me my initial payment, but I have to go back there to get it as they could not refund it that day. The really messed up thing is I was going to trade in my 99 maxima, and the were going to take it without telling me they were only going to pay me $10 dollars for it, luckily I got curious and asked what it was worth, and even though they told me I didnt want to know, I insisted on them answering me. If I had traded it in, I would now be out of a car completely, and I would only have 10 dollars from it to buy another one. They are heartless, cold, and do not care about the person they are putting into a car. All they want is your money.I refuse to give United Nissan any business, I would not recommend anyone even walk in to the place, they are fast talking, bait switching bastards with a smile on their face.ok, so after having dealt with United Nissan, for the same bait and switch problem I decided to try and find some reviews to see if it was just me, or if it's happening to a lot of people. After reading the review above, all i can say is that you're a fool. You admit to walking "out with a car knowing that I was paying 2 times what i asked to be put in, and was not happy". Just cause you ask to be at a payment doesn't mean they HAVE to put you at that payment, they're there to sell a car, and as big a car as they can. They obviously did that, and you admit to willingly drive off in the car payment that you didn't like. That's not a bait and switch, that's a good salesman. If you didn't like the payment, then you should have just left. All that to say, you obviously don't know how to say no to a salesman. There also seems to be a lot missing from this story, a $10 trade on a 99 Nissan is either a joke, or the fact that you had one beat up miserable car that you're not telling us about. EVERY car dealership i've gone to (including United Nissan) will do an evaluation on your trade in, and at some point in time tell you what you're getting for it, i've never had to pry that info out of them like you claim to have done. This review just seems useless in the end. I'm not claiming that United is good by any stretch of the imagination, but don't use the above review as a reason to avoid them either. At the end of the day, it's a car dealership, and dealerships don't have the stereotype of being weasels without having to be weasels at some point in time. They're there to sell as much car as possible, and obviously they achieved that when someone leaves knowing that they're paying twice as much as they intended on paying.
I read reviews we always try to fix legitimate complaints. However, when you see people with poor credit scores are the only one complaining it does not seem fair to dealers. This complaint is about bait and switch. STOP it's about paying bills and income to debt ratios; if you don't pay your bills or have enough income for the loan you are looking to get the bank to approve and they turn you down or try and offer less car it's not the dealers fault." We can't fix that and WE WISH WE COULD"! Dealers sell cars and try to get them financed. In Vegas everyone wants the car today and NV allows dealers to deliver a car while you work on financing or negotiate with the banks. When you know your score is low don't try to buy too much car. Let the dealer guide you. Then your feelings will not be hurt. Advertizing is aimed at scores above 700 for payments and terms and it is explained at the bottom of each TV ad Take the time and read it. That's why it's there.
Please understand as a dealer we want to sell everyone the car they want at the payment they like. Unfortunately we do work for profit so we can only go so far. And we do not make credit decisions for the bank we work with assumptions to sell vehicles. So it sounds like you wanted more vehicle than the bank would finance and we tried to sell you a car we thought the bank would finance and you wanted more car than your position would allow. I guess I am challenged as we tried to guide you in the proper direction and that is not what you wanted so then we took a chance that you were right and we were wrong. OOPS we were right that does not make us bad just willing to put you in the car pay for gas have you drive our car the re-detail it and put gas in it again just for the chase to upset you. I think not we are a business triing to survive this economic time. If we can assist you in your automotive ventures we would be glad to.
terrible experience
by dino16 on 11/28/2008went to buy used car, found nissan altima. was told could not get financing for certaim vehicle. was told i "NEEDED" to buy 08 sentra. told sales person and finance person did not want sentra..after talking to "sales manager" they found a… altima for me to buy.drove off with altima,was told to come back in 2 days to complete all paperwork. returned 2 days later and was told they cannot get me into the altima. was taken out to lot by another salesperson and again shown 08 sentra. told salesperson about last time was here and not interested in sentra, i was told to give it a chance. i said no thank you and began to walk away, salesperson told me not to have an attitude. again went back to talk to finance person and was told they found a car they just got in on trade. it was a 02 inifinti i35. car was beautiful, so agreed to purchase infiniti. week and a half later recieve call from fininace manager at united nissan and was told they were having problem with dmv regarding vin #, was asked to bring car back to verify vin#. took car back to united nissan and they took car to service dept. 1 hour later was told they cannot sell infiniti to me because car has "salvage" issues. they told me they have another car they want to show me. it's an 03 altima and for inconvience they are going to sell me altima at a "$3,000" LOSS. i waited to see and drive 03 altima, when they brought car to let me look at it and drive it i was INSULTED at the car they wanted to sell me. this altima had a big dent on passenger side front fender. from the looks of car from a distant that this car they claim to be losing money on was a bucket. i did not even get close to look at interior because of terrible condition of exterior. i just told salesperson that i wanted my money back and i will get a ride back home.they want me to drive infiniti for yhe weekend and they will figure something out by monday. only thing they need to figure out is getting my original down payment back to me. i will never go back there or ever recommend anyone to united nissan.this is worst case of dealer just trying to make a sale and screw the consumer.Please understand as a dealer we want to sell everyone the car they want at the payment they like. Unfortunately we do work for profit so we can only go so far. And we do not make credit decisions for the bank we work with assumptions to sell vehicles. So it sounds like you wanted more vehicle than the bank would finance and we tried to sell you a car we thought the bank would finance and you wanted more car than your position would allow. I guess I am challenged as we tried to guide you in the proper direction and that is not what you wanted so then we took a chance that you were right and we were wrong. OOPS we were right that does not make us bad just willing to put you in the car pay for gas have you drive our car the re-detail it and put gas in it again just for the chase to upset you. I think not we are a business triing to survive this economic time. If we can assist you in your automotive ventures we would be glad to. You can call us today for help and for Nick V General Sales MGR 207-8000.
Report it People on this site complain bout United Nissan LV NV, Have a huge problem how they buy!!! They need to wake up!! One person talks about how his credit couldn't buy anything, but Untied Nissan is doing everything possible to help that person, wow yes there could be bad luck, but At least united was trying to help.. It blows me away that the customer thinks he has good credit, instead the customer wants to be greedy with his pick. Just remeber customer you brought this on you!!!! Pay your bills and you won't have a hard time buying!!! Thank you, Jason R. Wells By jwells78
1st time buyer
by polojrdnl on 10/28/2008This was the first new car i have ever bought from a dealership. If i could do it all over again i would in a heart beat. The best customer service I have ever had the pleasure of encountering at any place of business. We used the Costco… sales program(please if you consider buying a car USE IT), our sales associate was Roland. The most helpful, insightful, down to earth person in sales i have ever meet. He help us with the car selection, and REALLY worked with us on the price. You have no idea what a great deal we got for the car we wanted. Not a car they forced us into. I would recommend the dealership for sure. BTW we bought a 2008 Nissan Altima 2.5SL, and LOVE the car.United Nissan
by kiel on 10/08/2008United Nissan was extremely eager to help me locate and purchase a new 2009 Versa (wonder if the crappy economy had something to do with that). I arranged everything through their internet dept and made the appointment to see the car… and hopefully make a deal. Jason the internet sales person who was so eager to help me didn't even bother to show up on the day of our appointment. Luckly I had talked to a nice young lady named Porshea, and she was there along with another salesman named Tony, Both of them were very helpful and made sure that I saw the exact car that I had been quoted on by Jason (the no show). After a lengthy test drive and alot of careful inspection I decided to go for it. After a small bit of haggling over my trade in vehicle a price was agreed upon and the paperwork process began. It all went very smoothly and I was in and out of there in just over 3 hours. I must say United Nissan did not try any of the old bait & switch routine and the manager to manager run around either. (Didn't even try to hold the keys to my trade in as hostage like other dealerships. All in all this was a very quick and painless car buying experience. I would recomend this dealership, but as with any car dealership "GET EVERYTHING IN WRITING UP FRONT "Awsome Experience!
by wbrenner on 06/29/2008United Nissan is the best! My husband and I used the Cosco plan. We were sent to Planet Nissan. After two visits their we decided they were a waste of our time. We were then sent to United. Roland and Kevin of the internet division are… wonderful. They were funny, knowledgeable, they listened to our needs. They did not have the exact car on the lot but they found it immediately. Within one week the car arrived and had a sold sign on it so that no one could touch it. The time we spent completing the deal was very enjoyably. Finance was so busy Kevin took over the paperwork and pretended to be a part of that department. Michelle of the customer service department division went over everything and answered all our questions. Thank You United we love our Altima. James and Wendi
Nissan Rogue
Nissan Sentra
Nissan Kicks
Hi Keiko Sensei, thank you for taking the time to leave a review for us at United Nissan. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
by Cynthia Ortiz on 07/21/2025