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United Nissan


3025 E Sahara Ave, Las Vegas, NV 89104 (map)
Today 8:00 AM - 10:00 PM
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Dealership Sales Review

2.2 out of 5 starssales Rating
Bait and Switch
Written by zero34 on 07/09/2009
United Nissan has been running massive advertising for liquidation of their HUGE stock of trucks, so being in the market for a truck i went in to shop around. The sales guy kept telling me he was a floor manager that liked to do sales from time to time. I found that suspicious, but went along with the line knowing he was just full of himself. I'm heavily upside down on my current car since i had to refinance it to pay for bills while i was unemployed. I went in knowing that i was severly upside down, but i needed to get out of my car. After looking at a few trucks we decided to run the numbers on a white one of a mid-range model. As i stepped outside to call insurance to see what it would do to my insurance I decided to look around some more seeing as I never just agree to things so quickly. I found a green one that was more expensive and had a few more bells and whistles, liking it and willing to pay a little more for it I went inside and asked them to run the numbers on that one. The first truck, the white one, we had agreed to $500 a month, so when he came back to me with $595 for the green one, i said $550, they then said 580, to which i said "575 and i drive off in it" "deal!" So i rang the stupid gong bell and was told the paper work would be started. After about 30 minutes of sitting and waiting a manager came over and said he couldn't do it for $575, and that it would be $675 for the green truck. When i asked how such a HUGE mistake could be made he said he had been running the wrong numbers, and that $575 would be for the white truck i had originally asked for. When i asked what happened to the $500 payment they had originally offered me on the white one he had NO ANSWER. He literally said "i can't do it, i can't explain it" So i said no thanks, I wanted to pay no more then $500 on the white one and $575 on the green one. He literally said "well if you were ok with $575 then why not pay that and have the white one? you wanted a truck didn't you?" He obviously missed the point, that 500 a month for a mid-range truck was high, and that 575 for a higher-range truck was high too, but 575 for a mid range truck was NUTS. How they got to $500 the first time is beyond me, but obviously they were full of it in the first place and thought they could rope me in anyways. I've learned one thing, I have NO PROBLEMS asking for my keys back and leaving on the spot. I'm not there to be jerked around. I've had enough issues with car dealerships that i'm not about to be conned into a bait and switch (unlike the other person posting a review here!) All in all, United Nissan has been one of the worst dealerships i've dealt with so far. Though i fully know that advertising is a lot more then what really happens, United has taken the cake in my books. They barely wanted to offer me any discount, and that takes into account that they have a HUGE stock of cars that aren't selling in this down economy. Oh well, not my problem, they're the ones left with the vehicle and no money coming in for it. It's been two months, and the green truck i was looking into buying is STILL on the lot.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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jwells78 on 01/20/2012
Bait and Switch, What a person to come up with that term!Customer you need to understand we are not perfect in the world. So you are telling me you are perfect?
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jwells78 on 01/20/2012
People on this site complain bout United Nissan LV NV, Have a huge problem how they buy!!! They need to wake up!! One person talks about how his credit couldn't buy anything, but Untied Nissan is doing everything possible to help that person, wow yes there could be bad luck, but At least united was trying to help.. It blows me away that the customer thinks he has good credit, instead the customer wants to be greedy with his pick. Just remeber customer you brought this on you!!!! Pay your bills and you won't have a hard time buying!!! Thank you, Jason R. Wells
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unitedhelp on 12/06/2010
I would like to take this moment to try and explain United's Position. First we never want anyone to have that type of experience ever. At that time you are talking of we had 3 new managers and 20 new sales people. And due to the market condition and the volume of business we were doing it was a necessary evil to hire a lot of new people. The unfortunate component of that type of mass hire is training or the lack of it. If there is anything we can do to make up for our lack of professionalism. Please contact us we would go the extra 5 miles to satisfy you. SORRY As for the inventory we had a lot and sold it and now have even more.
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unitedhelp on 12/06/2010
I would like to take this moment to try and explain United's Position. First we never want anyone to have that type of experience ever. At that time you are talking of we had 3 new managers and 20 new sales people. And due to the market condition and the volume of business we were doing it was a necessary evil to hire a lot of new people. The unfortunate component of that type of mass hire is training or the lack of it. If there is anything we can do to make up for our lack of professionalism. Please contact Robert P GM at 702-207-8000 we would go the extra 5 miles to satisfy you. SORRY As for the inventory we had a lot and sold it and now have even more.
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