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Used 2016 Dodge Journey Crossroad Plus SUV Review

Consumer reviews

Read what other owners think about the 2016 Dodge Journey Crossroad Plus SUV.

5 star(75%)
4 star(25%)
3 star(0%)
2 star(0%)
1 star(0%)
4.8 out of 5 stars
4 reviews

Most helpful consumer reviews

5 out of 5 stars
Crossroad plus more than expected
Crossroad Plus 4dr SUV (2.4L 4cyl 4A)
I have had my Red Crossroad plus for four months and 5500 miles now and love it. I got the 4cyl engine due to special pricing, the engine is a 4 cyl but does better than I thought it would. The ride is top notch and it is very quiet inside, not that much road noise. i traded in a 2010 Honda Accord, a car that I really liked but its road noise was big distraction. The journey is very … quiet and has a tight supple ride. Handling is crisp and steering is nice. Lots of space inside, it looks much bigger inside than it looks on the outside. The crossroad plus has all the bell and whistles, love the nav system and the backup camera. The vehicle turns heads as i drive by. It is a splendid road trip vehicle. We took a trip from Texas to Utah and Colorado and had a wonderful time and love the Journey. So far no problems with the car. Very happy with this vehicle. 11-24-16. Update. four more months have come and gone since the last review and I just love the Journey that much more. I now have 8000 miles on it and the gas milage is even better as it gets broken in. Still no problems what so ever and as quiet and comfortable as ever. FIVE STARS PLUS great job Dodge!
4 out of 5 stars
Replacement for my '02 Ram QC to work out of
Crossroad Plus 4dr SUV (2.4L 4cyl 4A)
UPDATED INFO: Dodge really made a mistake killing this vehicle. Ok have now owned it 6 years with 52k on the odometer. Still gets over 23 mpg hey and combined runs 19+ Had to replace e brake cable a week ago first thing to actually break, and I’m not gentle on a vehicle 80-90mph on hiway and rough county and small town roads around home. Dealer said brake still good to go at least till … next service in 6000 miles. Now 3 years in still happy with it. At 4 years now retired, 41000mi on it will most likely keep it at least another 6 since Dodge has decided to discontinue, Unless I decide to by an RV then will consider either a Jeep Wrangler to tow behind, motor home or A Ram 3500 if I go with a towable trailer. Only 2 brands I consider buying are Chrysler or Hyundai products. After 2 years I would buy another the worst thing on the car is voice recognition is horrible and I refuse to pay Garmins highway robbery to update the maps. Had to have a redownload of the UConnect software since somehow it went bonkers last spring so I got updated map then. But the growth in DFW means a year late there are many new streets added yearly. First bit I was did a few road trips to the Hill Country for training with a manager without ladders on the roof. Since the first of the year most has been local work related, mpg wth ladders on the roof in D/FW traffic runs 17-17.5. Satisfied as I do quite a bit of idling while on the computer in the vehicle. I was looking to replace my 14 year old truck with nothing wrong with it other than sucky fuel mileage avg around 12 due to working out of it in Texas summers means idling a lot while typing reports for my home inspection job and my roofing job quotes. I am able to get an 16' compact 3 section extension ladder inside with the front passenger seat up or down inside the vehicle unfortunately my 24' would not fit inside, problem solved by adding Thule crossbar system up top. I also carry my bag of tricks for inspection and quoting work, two laptops, an all-in-one HP printer, roofing sample boards, sticky soled tennis shoes, and dedicated roof walking boots. The cargo management of this kicks my 1/2 ton pickup in the tail, plenty of room for office supplies, files, raingear, etc... I have done one road trip from DFW down to San Antonio and Austin avg. mpg was 26.5 at 75-85 mph. in town 20.8 vs. the trucks 18 highway and 10-11 in town working. The sound system, and 8.4" Uconnect is great, leather seats, plenty of power outlets for the computers, printer, various chargers. The seats and driving position are superb and comfortable. This is a great little vehicle, I really like the style, less coupe looking design, and the driving position and visibility. I was considering the Jeep Patriot too cheap looking even on the up graded trims, the Hyundai Santa Fe too smooth and rounded looking restricted visibility and felt more cramped to me for more money when similarly equipped, and last the Subaru Forester which lacked the interior storage options and when similarly equipped was several thousand dollars higher. If you need a nice compact package that feels bigger than it is give this a look, the Crossroad Plus package is the best deal I found for a balance of value, room, and nicely equipped car based SUV. I have driven various Dodge/Chrysler/Plymouth products since the 1970's reliability has always been solid. I see no reason this one will be any different.
5 out of 5 stars
Happy Journeyman
Marc Kent,07/02/2016
Crossroad Plus 4dr SUV (2.4L 4cyl 4A)
Despite some of the bad reviews this thing gets online, my wife and I love our Dodge Journey Crossroads Plus. It's comfy, spacious, has plenty of power for us with the 4 cylinder, looks sharp with the Crossroads Plus trim, and the infotainment system is arguably the best in the world. You can get all kinds of add-ons that are mostly just preference items - we have some key upgrades like … the 8.4 Uconnect system, power seats, and back-up camera. The only real cons I can think of is the 4-speed transmission is kind of choppy at lower speeds (not noticeable for highway driving and such). For the price, this is the most spacious SUV you can buy, and it's packs a nice ride to boot. If you want a sports car or full size monster SUV, then well, get one of those. This is an affordable family mover and fills that role very well.
5 out of 5 stars
I love my journey
Keith Jordan,11/16/2018
Crossroad Plus 4dr SUV (2.4L 4cyl 4A)
It's not a hot rod, it is sensible, comfortable, dependable transportation

Edmunds Summary Review of the 2016 Dodge Journey Crossroad Plus SUV

Pros & Cons

  • Available three-row seating
  • practical interior offers floor-mounted cubbies and integrated booster seats
  • optional 8.4-inch touchscreen is feature-packed and easy to use
  • available V6 engine improves performance
  • budget-friendly pricing.
  • Weak acceleration from the base four-cylinder engine
  • below-average fuel economy
  • missing some of the latest safety technologies
  • imprecise handling around turns.

Full Edmunds Review: 2016 Dodge Journey SUV

What’s new

For 2016, the Dodge Journey is essentially unchanged.

Edmunds says

Are you looking for an affordable crossover that has three rows of seats? The 2016 Dodge Journey could be what you want. It's family-friendly, and its modest size makes parking a cinch. Read more to find out what else about the Journey might come into play during your daily commute.

Vehicle overview

If you are like us, you may be surprised to learn that the 2016 Dodge Journey is still on sale. Other than an admittedly thorough refresh in 2011, under its skin the Journey is pretty much the same as it was when the three-row crossover debuted in 2009. During that time, the Journey's rivals have all undergone complete redesigns to remain competitive, while the Journey watches time pass from the sidelines.

Is it a wagon or a crossover? The 2016 Dodge Journey blurs the boundaries.

To its credit, the Journey does still have some positive attributes. Its suspension provides a smooth ride even over the roughest road surfaces, and that, in combination with supportive seats and a quiet interior, makes the Journey an ideal companion on long road trips. Pricing is competitive, and if you need to take on more than five passengers, the Journey is one of just a few vehicles in its price range to offer a third row of seating or an optional V6 engine.

Time has not been kind to the Journey, however. In most other aspects, it is woefully outclassed by nearly everything in the segment. Both available engines are undesirable in their own way. The base four-cylinder is unexceptional and paired with a four-speed automatic that was starting to show its age when the Journey was first released. At least you can spring for the 283-horsepower V6, which delivers smooth and reasonably swift acceleration. Either way, the Journey drives straight ahead just fine, but trundles through corners clumsily and with a considerable amount of body roll.

If you need a vehicle with three rows, you may want to consider the 2016 Dodge Grand Caravan. This minivan costs roughly the same as the Journey and offers greater functionality, with plenty of rear cargo space and enough room in the third row to comfortably seat a couple adults. If you're set on a crossover SUV, our top pick for a similarly sized crossover with three rows of seating would be the 2016 Kia Sorento. It's more expensive, but we think its up-to-date design and technology features are worth the extra expense. And if you don't absolutely need a third row, just about any small crossover will give you similar seating comfort and cargo space but with superior fuel economy and refinement.

Yes, the Dodge Journey is still around. But 2016 might be the time to finally stop believin'.

2016 Dodge Journey models

The 2016 Dodge Journey is available in five- and seven-passenger configurations. It is available in five trim levels: base SE, SXT, Crossroad, Crossroad Plus and R/T.

The SE comes standard with 17-inch steel wheels, tinted rear glass, roof rails, dual exhaust tips (V6 models only), heated mirrors, keyless entry and ignition, cruise control, dual-zone manual climate control, a height-adjustable driver seat, a tilt-and-telescoping steering wheel, a sliding and reclining second-row seat, a 4.3-inch touchscreen and a six-speaker sound system with a CD player, a USB port and an auxiliary audio jack.

Optional for the SE is the Flexible Seating package, which adds a 50/50-split third row and tri-zone manual climate control.

Moving up to the SXT adds 17-inch alloy wheels, foglights, a unique front fascia, LED taillights, body-colored exterior mirrors, dual-zone automatic climate control for front seat passengers, floor mats and the Flexible Seating package.

Moving up to the Crossroad gets you 19-inch wheels, gloss black and chrome exterior trim, a leather-wrapped steering wheel and shift knob, an auto-dimming rearview mirror, Bluetooth phone and audio connectivity, satellite radio and a cargo net.

The Crossroad Plus trim expands upon the Crossroad's feature content by adding tri-zone automatic climate control, leather upholstery with cloth inserts, a six-way power driver seat (with four-way power lumbar adjustment), a fold-flat front passenger seat with hidden storage bin, an 8.4-inch touchscreen, an in-dash DVD player and an SD card slot.

The 2016 Journey's optional 8.4-inch touchscreen infotainment system is one of the best you'll find at this price.

The R/T adds a V6 engine, remote engine start, monochrome exterior treatment, unique 19-inch wheels, dual exhaust tips, a sport-tuned suspension and steering wheel calibration, automatic headlights, perforated leather upholstery with red stitching, heated front seats, a premium audio system and a 115-volt power outlet.

Many of the features on the upper trim levels are available on lower trims via option packages. Other available features (depending on trim) include the Blacktop package (gloss black 19-inch wheels, grille and exterior trim), a sunroof, rear parking sensors, a rearview camera, integrated second-row child booster seats, a rear seat entertainment system and a navigation system (paired with the 8.4-inch touchscreen).

Performance & mpg

By default, the 2016 Dodge Journey SE, SXT, Crossroad and Crossroad Plus are powered by a 2.4-liter four-cylinder engine that produces 173 hp and 166 pound-feet of torque. It drives the front wheels through a four-speed automatic transmission. EPA-estimated fuel economy is 21 mpg combined (19 city/26 highway), a decidedly subpar rating for a four-cylinder crossover.

Optional on the SE, SXT, Crossroad and Crossroad Plus but standard on the R/T is a 3.6-liter V6. It's good for 283 hp and 260 lb-ft and is matched to a six-speed automatic. Front-wheel drive is standard (except on the SE, which cannot be ordered in a FWD/V6 configuration) and all-wheel drive is optional. We recorded a 7.8-second 0-60-mph time in a front-drive, V6-equipped Journey, which is a sluggish showing given this engine's output ratings; still, the V6 gives you plenty of punch in most situations. EPA estimated fuel economy for the V6 is 19 mpg combined (17/25) with front-wheel drive and 19 mpg combined (16/24) with all-wheel drive.


Every 2016 Dodge Journey comes standard with antilock disc brakes, traction and stability control, active front head restraints, front side airbags, side curtain airbags and a driver knee airbag. Integrated second-row child booster seats are optional on every Journey. A rearview camera and rear parking sensors are available as an option on the Crossroad Plus and R/T. Features such as blind-spot monitoring and lane-departure warning are not available, however.

In Edmunds brake testing, a Journey V6 FWD came to a stop from 60 mph in 124 feet, an average performance for this class.

In the most recent government crash tests available, the Journey received four out of five stars for frontal-impact protection. In crash testing by the Insurance Institute for Highway Safety, the Journey received the top score of "Good" in the moderate-overlap frontal-offset, side-impact and roof-strength tests. Its seat and head restraint design was also rated "Good" for whiplash protection in rear impacts. In the agency's small-overlap frontal-offset impact test, however, the Journey received the lowest rating of "Poor."


The 2016 Dodge Journey has two personalities, depending on which engine you choose. The four-cylinder engine is noisy and really doesn't have enough power to get this heavy crossover moving with any sense of urgency, especially when loaded up with passengers. The outdated four-speed automatic transmission that comes with this engine does the Journey no favors in the fuel economy department, either. Accordingly, we'd avoid the four-cylinder entirely and step up to the 3.6-liter V6, which feels potent in any situation. Unfortunately, the six-speed automatic transmission can be slow to respond when a downshift is needed.

When equipped with the optional V6, the 2016 Journey is pretty swift for what it is.

Around town, the Journey provides a smooth ride. However, the steering is on the slow side, and you might find yourself having to make more hand movements than you would otherwise prefer. When driven harder through turns, the Journey's body leans noticeably. The Journey feels heavier than other compact SUVs and solid on the open highway, even over rough surfaces, but it doesn't inspire much confidence around corners.


Though Dodge seldom has enjoyed a reputation for high-quality interiors, the 2016 Journey does boast pleasing materials and textures throughout the cabin and solid-looking assembly. The gauges and dashboard have a functional and contemporary design that wouldn't be out of place in any number of higher-priced vehicles.

The available Uconnect 8.4-inch touchscreen infotainment interface is one of the best in the business. You won't find a system that's more straightforward to use or more pleasing to the eye, with large, readable typefaces and icons and sensible menus.

Families will appreciate the selection of clever storage places squirreled throughout the Journey's cabin, particularly the cubby holes in the floor. There's a fair amount of legroom behind the front seats, and the integrated child booster seats are a nice bonus. Also helping the family-oriented mission is the Journey's available third-row seat, which is bundled with a separate rear air-conditioner. This seat is far from adult-friendly, but it's handy if you need to shuttle a couple extra kids to soccer practice.

Lower all the seats and the Journey coughs up 67.6 cubic feet of total cargo capacity, which is about what you'll get from the best two-row compact crossovers.

Edmunds Insurance Estimator

The Edmunds TCO® estimated monthly insurance payment for a 2016 Dodge Journey in Virginia is:

not available