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Customer Reviews of Osseo Ford Sales & Service

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18 sales reviews
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  • 2024 Bronco Purchase

    5 out of 5 starsby RickyB1973 on 10/29/2024

    Buying a Bronco from Osseo Ford was one of the best and easiest car buying experiences of my life. Very easy to work with and I was coming in from out of town. Made it quick and easy and got me on my way.
    • Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you again for choosing Osseo Ford Sales & Service, Inc., and we hope to see you again soon!

      by Barry Lewis on 10/31/2024


  • Good service. Prompt and went the extra mile.

    5 out of 5 starsby ECFordExplr on 08/24/2023

    Had to buy a car due to selling one of ours too fast and due to circumstances we weren't around to pick it up so they actually delivered it to our house on a Sunday.

  • Only dealership I’ll ever go to again

    5 out of 5 starsby Happy Camper on 08/03/2023

    Osseo Ford made the ordering and purchase of my pickup an easy process. There was no high pressure nonsense; only a professional and friendly environment where you received the help you needed to achieve what you wanted. This is the only dealership I will go to from now on. I highly recommend them to anyone looking to purchase a car or truck!

  • Osseo Ford Sales & Service Osseo, WI

    5 out of 5 starsby Bethany on 02/11/2023

    There's nothing that could have been better with our purchase of the Ford F150 XLT from Osseo Ford Sales & Service in Osseo, WI. Except maybe delivering it right to our door (and I bet they would have done that if they could!) Impeccable from beginning to end! Great knowledge, communication and service above and beyond - they coordinated everything efficiently and smoothly as well as being informative in every aspect of our questions and our purchase!

  • Ford Escape

    5 out of 5 starsby SheilaNelson on 12/01/2018
    updated 12/07/2018

    I smashed my auto. They helped me find one and put on hold until insurance totaled my other auto. All employee were very nice. They explained everything to me.

  • Owner - Spencer Jerome Jr.

    5 out of 5 starsby Spencer on 11/03/2018

    I feel that everyone did a great job getting my truck ready for me to pick up. The team has been very good. I like ever thing to be up front and it was. Great job! Spencer.

  • Osseo Ford

    4 out of 5 starsby Ford Fan on 10/15/2018
    updated 10/25/2018

    Great dealership! Treat you like a friend! Very personable!
  • The ONLY place I buy vehicles for our entire family!!

    5 out of 5 starsby Jackie H on 09/23/2018

    No matter if its a HD truck for my husband, a vehicle for my high mileage business as a Realtor or safe, reliable vehicles for our two children in college Osseo Ford Sales and Service is the first place I call. Even if it is not something they have on their lot immediately, they listen to my wants and needs and get me exactly what I ask for. At any given time we have a minimum of 4 vehicles on the road with an Osseo Ford logo on the back...that says a lot for this dealership I think. Their service after the sale is amazing too. Second to none, wouldn't dream of going elsewhere.
  • retired

    5 out of 5 starsby Sam .Wheeler on 08/01/2018

    My experience from the start was professional yet very personally delivered. In fact it was probably one of the best in over 50 years of buying cars and trucks. No high pressure to buy, or wait you have to meet with manager etc. Very pleasant.
  • How's this for satisfying the customer?

    5 out of 5 starsby SteveGun on 05/20/2016

    I ordered a car via email. We ordered the Titanium Technology Package, assuming that included navigation. When the car arrived, I was surprised to learn navigation was missing. The dealership was not defensive; they wanted me to be happy. They recommended replacing the car with one that had the total technology package I sought! Couldn't be happier. Thanks!
  • Great sales experience

    5 out of 5 starsby engineermdr on 06/26/2015

    Purchased a used Ford Escape. We had the vehicle already in mind by shopping online, but the staff was very friendly and listened to what we wanted to do without pushing any other vehicles. Every dealer tries to add on the extra warranties and such, but the staff just made the offer and accepted our decision without question. We feel we got good a fair price both on the purchase and on the trade in based on our research. Was certainly worth driving from Eau Claire and we are very happy with our purchase.
  • Great Service

    5 out of 5 starsby sheril3768 on 06/11/2015
    updated 06/23/2015

    Purchased a Ford Explorer XLT. Everyone there was extremely helpful answering questions, trying to teach me how to use everything on the car. Went out of their way to help me get my car simonized. Very courteous staff. Very friendly crew. Enjoyed doing business with you all
  • Great Job!!

    5 out of 5 starsby Rhonda2148 on 06/23/2015

    Everyone was exceptionally friendly and accommodating. We ended up getting two vehicles because the first experience was so great! Spec and Jason are awesome!!
  • 2012 Ford Focus

    5 out of 5 starsby izzy1234 on 05/13/2015
    updated 05/22/2015

    Great car, great service. All of my questions were answered and staff went above and beyond to learn about other features of the car I bought.
  • 2015 Ford Focus Titanium

    5 out of 5 starsby flyingb21 on 05/20/2015

    We were very pleased with the way we were handled and the way the salesman, Barry McCune dealt with us. We had a particular car in mind and he went out of his way to get us what we where looking for. Additionally, he walked us through the features of our new car which was really pleasing to my wife.
  • 2014 Edge

    5 out of 5 starsby HappyEdgeOwner on 05/07/2015

    Very good experience. Salesman very informative. Friendly salespeople.
  • Osseo Ford is worth the trip

    5 out of 5 starsby smacthree on 04/01/2015

    The service I received at Osseo Ford is the best I have ever experienced over my many years of purchasing cars. I would recommend them to anyone who is in the Market for a car or truck!
  • Happy Fusion Owner

    5 out of 5 starsby nelsb on 03/24/2015

    recently purchased a new 2015 Ford Fusion from Osseo Ford. Was happy with every step of the transaction and would urge everyone to at least give the staff over there a chance to earn your business when in the market for a new vehicle. They earned mine.

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