Osseo Ford Sales & Service
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How's this for satisfying the customer?
Written byon 05/20/2016
I ordered a car via email. We ordered the Titanium Technology Package, assuming that included navigation. When the car arrived, I was surprised to learn navigation was missing. The dealership was not defensive; they wanted me to be happy. They recommended replacing the car with one that had the total technology package I sought! Couldn't be happier. Thanks!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes