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Buckhannon Auto Mall

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Customer Reviews of Buckhannon Auto Mall

5.0
Overall sales Rating
5 out of 5 stars(151)
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151 sales Reviews
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5 out of 5 starssales Rating

Pleasant experience

by Evelyn on 10/01/2022

Very helpful. Not pushy. Took care of all the paperwork. Open on Saturday till 7 Nice vehicles

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Very helpful

by Donny Springsteadah on 09/07/2022

They were helpful, no fuss, had everything ready for me when I got there. Very diligent helping me get the car I wanted in the time I needed.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great Sales Staff

by Lisa on 06/28/2022

The sales staff were very friendly and easy to deal with. I had the most pleasant and easiest time I've experienced buying a car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Glad to have done business with Buckhannon Toyota

by John Osborne on 04/28/2022

My sales person was Jeff Malcomb. He is a pleasant, easy going individual to deal with. From the initial call through signing of the paper work provided a quick and painless buying experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

If you haven't yet get your Toyota here!

by RAR on 01/01/2022

Salesman Jeff Malcomb was very professional Prompt and knowledgeable. Jeff was able to work with me via text, E-mail and phone conversation 24/7 providing all needed information prior to arriving at the dealership eliminating wasted time. With my Prior knowledge of sales it is apparent that Jeff is all in when it comes to providing customer service. As a example : When I found the Taco I wanted on toyota.com @130am that info was sent to your dealership, by 7-8am I received a E-mail from Jeff to contact him on my inquiry.. I called immediately and had my truck secured via deposit. During the Waiting game Jeff promptly kept me in the loop with ETA and even sent me a picture of my truck as it arrived via transport. On delivery day He went over and assisted showing me all features included. As a added bonus the next day I received a text message from Jeff asking me if I enjoyed my ride home in my new truck! FYI Salesmen Like Jeff make the vehicle purchasing experience seamless. Also inside the dealership I would like to note : it was and smelled clean, props for that in todays environment.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great experience

by Connie on 03/19/2021

The sales team was great everybody treated us real nice they were willing to negotiate gave us a good trade and I would definitely recommend them

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Family of Toyota Owners

by Steve on 03/04/2019

I brought my mom and son up back in May 2018, after speaking to the salesman I told them if they would work out a deal with my parents to get them in a car they can afford then they would get a deal from my son and myself. Well after 8 hours of deliberating and working out the details they were able to get my mom into a RAV4 and she could afford the payments. Just to keep my promise my son purchased a 2018 Tacoma and I bought a 2018 Tundra. Then in December my youngest son was in a wreck and totaled his car. After a few days to make sure the car was covered, I reached out to the salesman and my youngest son went up the next day and looked around finding a 2017 Tacoma that was in great shape so he also purchased a truck. I would highly recommend Buckhannon Toyota over any other dealership. They are very nice and are willing to work with you.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Happy Purchase

by Joseph on 02/10/2019

We had a wonderful experience purchasing our Tundra at Buckhannon Auto Mall. The whole sales team was able to go above and beyond to help us purchase our vehicle. Kip was instrumental in making the deal happen. Corey was a great salesman to work with and always got back to us in a timely manner. Kevin was very knowledgeable and made our financing process smooth. There was even a sweet lady that made our children feel extra comfortable during our time there, and another salesman who helped Corey move our toolbox to the bed of our new truck. We cannot say enough good about the experience we had at Buckhannon Auto Mall.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Very nice to deal with would highly recommend to anyone I know thank you

by Johnathan on 02/10/2019

The caring the guys took and patience they had dealing with me to get me where I wanted to b on the deal thanks to Corey Williams and kippie

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Laura shaw

by Laura on 02/09/2019

They truey cared all people that where involved die everything the could to make sure everything was done right, I have bought new cars before and they are the greatest car dealers I have dealt with the sales man even came in on his day off and the general manager made sure that I got the rave 4 that I wanted what a great feeling that was

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Excellent Business

by Shannon on 02/02/2019

The sales team and finance team are amazing!! They are so kind and care about their customers.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Excellent service

by Patrick on 01/31/2019

I was very happy with everything from the salesman to the financing. Thank you! I will definitely be buying another vehicle from you all!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

110% great job from top to bottom great experience

by Thomas on 01/27/2019

Quick very customer friendly. Went out of there way to see I got the truck I wanted.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great Place!

by Kimberly on 01/25/2019

The salesman was friendly and did what he could to show me the different vehicles I felt would fit my purpose.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

bought a rav4,2018

by Harold on 01/16/2019

The salesman, Oliver, was very helpful, he also did a good job, he sold us a car, the we like. Thank You !

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

I definetly recommend this dealership!!

by Debbie on 01/15/2019

Awesome Friendly People. Very Helpful in helping me find the car with features I wanted. Great experience would definitely shop here again!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

I don't know what this is.

by Jerry on 01/12/2019

Facilities are clean and everything is in place. Sales representatives are friendly but not overbearing . Very helpful in answering questions we had.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Auto Sale

by Cortney on 01/12/2019

I appreciated Paul taking the time to look for a 4 Runner that met my specific needs. Every one I spoke with was friendly and helpful.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great experience.

by Amanda on 01/10/2019

Sale was smooth and paperwork didn't take long. The salesman was knowledgeable and able to answer all questions. Everyone at Buckhannon Toyota was friendly, courteous, and helpful.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Is locally convenient has very fair pricess, gave me a very good deal

by Edward on 01/09/2019

Nice people

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Shawn

by Danielle on 01/07/2019

I liked the fact he didn't push anything on me. He took me around and let me look at every vehicle I wanted to look at and then at the end I was trying to decide on 2 that I really liked so he pulled them both up so I could compare.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

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