Buckhannon Auto Mall
Customer Reviews of Buckhannon Auto Mall
Pleasant experience
byon 10/01/2022
Very helpful. Not pushy. Took care of all the paperwork. Open on Saturday till 7 Nice vehicles
My first-time visit.
byon 01/20/2024
Everyone was friendly and helpful. I loved the fact that there were cubicle workstation areas that allowed me to setup my laptop and continue working while I waited on my vehicle. I liked the video I received from the technician that worked on my truck.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Pleasant experience
byon 10/01/2022
Very helpful. Not pushy. Took care of all the paperwork. Open on Saturday till 7 Nice vehicles
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Very helpful
byon 09/07/2022
They were helpful, no fuss, had everything ready for me when I got there. Very diligent helping me get the car I wanted in the time I needed.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Your service experience is important
byon 07/03/2022
Received a phone call reminding me that service was due on my Tacoma. From the time I arrived they were on ready for the appointment and very timely completing the service. I noticed the technicians took extra care to cover the seats and floor as they were working on the truck. Nothing bad about this dealership!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Sales Staff
byon 06/28/2022
The sales staff were very friendly and easy to deal with. I had the most pleasant and easiest time I've experienced buying a car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Glad to have done business with Buckhannon Toyota
byon 04/28/2022
My sales person was Jeff Malcomb. He is a pleasant, easy going individual to deal with. From the initial call through signing of the paper work provided a quick and painless buying experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Super awesome
byon 02/09/2022
The service team was very friendly and even added in an update that was needed in the car. They are super amazing!!!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
If you haven't yet get your Toyota here!
byon 01/01/2022
Salesman Jeff Malcomb was very professional Prompt and knowledgeable. Jeff was able to work with me via text, E-mail and phone conversation 24/7 providing all needed information prior to arriving at the dealership eliminating wasted time. With my Prior knowledge of sales it is apparent that Jeff is all in when it comes to providing customer service. As a example : When I found the Taco I wanted on toyota.com @130am that info was sent to your dealership, by 7-8am I received a E-mail from Jeff to contact him on my inquiry.. I called immediately and had my truck secured via deposit. During the Waiting game Jeff promptly kept me in the loop with ETA and even sent me a picture of my truck as it arrived via transport. On delivery day He went over and assisted showing me all features included. As a added bonus the next day I received a text message from Jeff asking me if I enjoyed my ride home in my new truck! FYI Salesmen Like Jeff make the vehicle purchasing experience seamless. Also inside the dealership I would like to note : it was and smelled clean, props for that in todays environment.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Service
byon 10/17/2021
They were very friendly, fast, and everything went smoothly
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great experience
byon 03/19/2021
The sales team was great everybody treated us real nice they were willing to negotiate gave us a good trade and I would definitely recommend them
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Awesome service!!
byon 01/24/2021
All the employees are polite and courteous.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Another great service experience
byon 08/14/2020
Stephanie in service was incredible. She communicated in a very effective, timely manner. She listened to any concerns I had, and ensured my vehicle was taken care of. Another incredible experience by the team at Buckhannon Toyota. As always, they show they care for their customers.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Friendly and professional
byon 06/19/2020
I had my 10,000 mile service on my Rav4. Staff is very friendly and professional. Quality work as well.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service
byon 01/12/2020
The service check in and check out process was stream lined. Area was clean. Staff was friendly and helpful.
Excellent
byon 01/04/2020
Always courteous and speedy
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Amazing Service Job
byon 01/04/2020
How fast they get services done! how friendly everyone is.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Toyota Tacoma Service
byon 01/02/2020
Professionalism Kindness Care
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Regular Service
byon 12/29/2019
Very friendly and polite staff. Very professional and efficient.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent
byon 12/23/2019
Friendly Helpful Didn’t have to wait too terribly long
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Nice people to work with but without a coupon it would be very expensive.
byon 12/23/2019
Had a coupon that helped with the cost.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
oil change
byon 12/19/2019
Explained things and helped me with getting what I wanted
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
1 Comments