Buckhannon Auto Mall

Salesman Jeff Malcomb was very professional Prompt and knowledgeable. Jeff was able to work with me via text, E-mail and phone conversation 24/7 providing all needed information prior to arriving at the dealership eliminating wasted time. With my Prior knowledge of sales it is apparent that Jeff is all in when it comes to providing customer service. As a example : When I found the Taco I wanted on toyota.com @130am that info was sent to your dealership, by 7-8am I received a E-mail from Jeff to contact him on my inquiry.. I called immediately and had my truck secured via deposit. During the Waiting game Jeff promptly kept me in the loop with ETA and even sent me a picture of my truck as it arrived via transport. On delivery day He went over and assisted showing me all features included. As a added bonus the next day I received a text message from Jeff asking me if I enjoyed my ride home in my new truck! FYI Salesmen Like Jeff make the vehicle purchasing experience seamless. Also inside the dealership I would like to note : it was and smelled clean, props for that in todays environment.