Customer Reviews of Carr Vancouver Buick GMC
Review type:
Not the best experience
by NewtoPNW on 03/20/2025updated 03/27/2025The service agent seemed like he didn’t want to be bothered, he said an all point inspection would take 4 hours but was only there an hour for a recall and inspection. This was my first time at the dealership and it was not a welcoming or… pleasant experience. I was having my vehicle inspection done so I can bring it back for service and build my service since recently moving here but I will find another dealership. Customer service goes a long way and this just lacked.Carr GMC
by mokypu1 on 06/27/2022Carr GMC always provides great service at competitive prices.A good place to
by Winemaker on 06/15/2022I don't have much good to say about the engineering in my 2011 SIlverado 35000 (the transmission controller ($1,200 2021) and now the DefBlue ($1,100)) systems failed at 60,000 miles, and conveniently for GM after their warrantees timed… out. Makes me want to return to foreign cars which I had vowed never do again. However, Carr's service department is really good on diagnosis, getting on with it, and returning the car ASAP. They are also good listeners because they gave me a10% overall discount on the BlueDef. Plus they are understanding and knowledgeable people.
Carr Vancouver is Washington’s premier Cadillac Buick GMC dealer, located in Vancouver, WA. We know that you have high expectations and as a Cadillac Buick GMC dealer we enjoy the challenge of meeting and exceeding those standards each and every time you shop. Our CARR Care Lifetime Warranty PLUS 10 Years of Roadside Assistance is included on nearly every new and used vehicle we offer-at no cost to you!
CARR Cadillac Buick GMC, With you all the way. Every mile. Every day.
The best reason to come to Carr is our people, plain and simple. A company is only as good as its people and at CARR you will find quality folks, each one committed to helping the needs of the community. CARR AUTO GROUP has made The Oregonian/Oregon Live's Top Workplaces for a seventh consecutive year and we were awarded the #7 spot in mid-size companies for 2018! On average, employees of CARR are 10+ year veterans and we have employees that are 25+ year members of our CARR family.
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Express Service
- Customer Lounge Area
Thank you for sharing your experience with us. We understand how important a welcoming atmosphere and clear communication are, especially during your first visit to Carr Buick GMC Vancouver. Your feedback about the service you received is important, and we appreciate you bringing it to our attention. We would like the opportunity to address your concerns directly and work towards a better resolution. Please feel free to contact us so we can assist you further. Thank you again for your feedback. Sincerely, The Team at Carr Buick GMC Vancouver
by Carr Buick GMC Vancouver on 03/27/2025