Carr Vancouver Buick GMC
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Dealership Service Review
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A good place to
Written byon 06/15/2022
I don't have much good to say about the engineering in my 2011 SIlverado 35000 (the transmission controller ($1,200 2021) and now the DefBlue ($1,100)) systems failed at 60,000 miles, and conveniently for GM after their warrantees timed out. Makes me want to return to foreign cars which I had vowed never do again. However, Carr's service department is really good on diagnosis, getting on with it, and returning the car ASAP. They are also good listeners because they gave me a10% overall discount on the BlueDef. Plus they are understanding and knowledgeable people.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes