Customer Reviews of Land Rover Spokane
Review type:
Great service
by R. Clark on 07/05/2025Ryan was amazing. The process was easy, and the attention we recieved was top notch. Every person we encountered was very professional. We are totally happy with how are range rover was repaired. Thank youService
by Red Rover on 11/07/2023Great service in a timely manner!Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Service of 2013 Land Rover LR4
by Don McManus on 10/31/2023Vehicle was brought to Jaguar/Land Rover of Spokane on Friday morning, and contracted service was performed that day with a request to observe the suspension overnight to evaluate its condition. At that time, it was agreed to have the… tires swapped with a set I had on hand. Tires were installed on Monday and car was picked up as agreed.Hello Don, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Service
by Faris Pirali on 10/19/2023The service team at this location is great. They took extra steps to and time to deligitly address our concerns regarding a battery issues with our car. They were highly professional. Thank youHi Faris, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Paul Clift
by KarenHicks on 09/28/2023The unfortunate thing is the part needed to complete the service is on backorder and there is not an ETA of when the part would be available to complete the service. So after my car sitting at the dealership for 2 months, we had to incur… the expense to drive over and spend the night to bring the car back to Montana (there isn't a dealership in our state) as we needed the car. So whenever the part comes in we will again have to incur the expense to take the car back. No fault on the dealership, but on Range Rover corporate. Paul was very upfront of the issue we would incur trying to get the part.Hi, it is great to read such wonderful comments about your recent experience with us! We're happy you found our staff to be so supportive during your experience here at Land Rover Spokane. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Outstanding Service
by Benzj14 on 08/03/2023Staff at the service department were kind and professional. They took the time to walk me through what was going to be done, answer all my questions and didn’t rush me at all. Service was quick and great!Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Service for road trip
by Brandi V. on 06/19/2023Great people and great serviceBrandi, we're happy to hear you had such a positive experience with our team! Drive safe, and we'll see you on the road.
Not pushy
by MSchrader on 06/11/2023Went in for an oil change and wasn’t pushed to do unnecessary or extra services. Same as the last time I went in to get a recall fixed.Hi there, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!
Jerry Bird
by Satisfied on 05/21/2023We’re from Oregon went to visit family in Coeur d’Alene. The caliber on our Ranger Rover broke. This was on a Friday around 6:00pm, had it towed to this dealership Saturday afternoon. They was able to get it diagnosed on that fallowing… Monday. Ordered the part Tuesday, part came in Wednesday morning. And we we’re on the road by 2:00pm that same day. The service department worked so well with us. So grateful for them and how smooth it went.Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Land Rover Range Rover Evoque repair
by JC Spokane on 04/21/2023My shop couldn't do the repair, so I took it to the dealer, they replaced the cooling fan assembly for me and programmed the ECM they also found refrigerant Shrader valves were leaking so the replaced them and charged the system, the… extended warranty paid the entire bill. great service and employees. Thank you, Kylee!Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
My Land Rover Discovery
by PattiDruffel on 04/05/2023Happiness. That’s how I felt when I got my car back after being serviced. The car is still under warranty and they found issues that needed to be fixed such as my airbag light. They did a thorough review of my car and I felt comfortable… when my husband picked it up and brought it home. They were also very friendly and accommodating. I’m glad they are my service people for my car. I feel like I’m in good hands.Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover Spokane! Feel free to stop by if you ever need any more help.
Maintenance of Defender 110
by Douglas on 01/27/2023Excellent advice and service.Hi Douglas, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Service appointment
by VRD from CDA on 05/14/2022I had a schedule appointment on May 9, 2022. I had received several reminders of this preceding the visit. Each message was quite courteous. When I mentioned to the service department that I lived a far, a loaner car was quickly assigned.… When I arrived at my appointment I was meant by Kylie (sp?). She was fantastic! Knowledgeable, friendly, efficient!! The service recommendations were appropriate and fair. The work was accomplished in a timely fashion and, my automobile was returned to me sparkling clean.Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!
happy in spokane
by roverland on 02/14/2022excellent service on a regular and consistent basis!!Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!
Dick Ainsworth
by Doodle1 on 05/10/2021Routine 2 year/20,000 mile service. Did and excellent job in good time.Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Routine service
by KJohnson on 04/20/2021Had my vehicle in for routine service. The drop off and pick up were quick and efficient. Vehicle was ready when promised and I could pay online before I picked up vehicle.Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Disappointed
by William F on 03/30/2021Very Disappointed in discloser of issues while in service, simple issues disclosed after $4,000 service was complete.Hi William, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (509) 590-0754 to discuss what we can do to help.
16 k service and warranty clear bra 2nd time
by JerryKelly on 03/28/2021We live in Missoula MT 200 miles from Spokane- 1-called to verify service needed on Velar 16k service and schedule clear bee replacement-( to cure bra must sit overnight in warm shop) arrived Sunday night for Monday 9am appointment- Am… informed the updated service mileage is 21k - I asked why that wasn’t picked up when Vin was entered - 2nd the clear bra warranty need approved - could take 3 days- -Bra installer wasn’t available until Tuesday -would available for pick up Wednesday - Auto Nation would Comp 1 night Hotel - We spent 3 nights and lost and extra day of work because of poor leadership and accountability in Service- And COVID had NOTHING to do with it! No reimbursement yet!! [contact info removed]Hi, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (509) 590-0754 to discuss what we can do to help. Take care!
car service
by hometown on 03/04/2021service representative not wearing a mask, sign on the door said masks requireHi, thank you for taking the time to leave us feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!
Headlight Repair
by Linda98 on 12/22/2020I had a great experience. I was in and out in less than an hour. The service was scheduled to work for me. The service was also a great price.Hello Linda, Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. Thank you, and have a fantastic day!
Linda, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Spokane Land Rover
by LoveMyRover on 12/22/2020Justin and his crew at Spokane Land Rover Service are top notch! They get the job done in a timely manner and take good care to return my vehicle in better condition than when I drop it off.Hello, We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us!
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to see you soon!
Land Rover Defender
Land Rover Range Rover Sport
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi, thank you for your kind review; we are happy to pass along your comments to Ryan here at Land Rover Spokane! If you ever need help, just give us a call. Happy motoring!
by Rowan Tanner on 07/07/2025