Land Rover Spokane
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Dealership Service Review
service Rating
Paul Clift
Written byon 09/28/2023
The unfortunate thing is the part needed to complete the service is on backorder and there is not an ETA of when the part would be available to complete the service. So after my car sitting at the dealership for 2 months, we had to incur the expense to drive over and spend the night to bring the car back to Montana (there isn't a dealership in our state) as we needed the car. So whenever the part comes in we will again have to incur the expense to take the car back. No fault on the dealership, but on Range Rover corporate. Paul was very upfront of the issue we would incur trying to get the part.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Heath Knoll on 10/01/2023
Dealer Response
Hi, it is great to read such wonderful comments about your recent experience with us! We're happy you found our staff to be so supportive during your experience here at Land Rover Spokane. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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