AutoNation Toyota Spokane Valley
Customer Reviews of AutoNation Toyota Spokane Valley
Review type:
2025 Toyota 4Runner
REVIEW ON MY TOYOTA TACOMA
by THECODERS on 07/05/2023My experience was good its just that if there is a problem after the service i cant get anyone to call me back. This time my truck is shaking and making a ticking sound. I have called twice and still no call back. Last time when my clear… bra was coming up in areas i called them three times and i never did get a call back.Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.
2023 Tacoma TRD Pro
by Charles on 07/04/2023My wife and I had an amazing experience at AutoNation Toyota in Spokane Valley. Working with Kris "Chief" Williams, was a true blessing. He was able to answer all of our questions, got us taken care of quickly and professionally. My wife… even said it was the best experience she had buying a vehicle and it was all because Chief. Thank you again, and we look forward to working with in the future.Hi Charles, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Flat repair
by Jimmy t on 07/04/2023Called for a flat repair and they booked an appointment immediately. Issue was resolved with 100% satisfaction. Service advisors in white shirts were friendly and offered a free replacement under the warranty period. He asked the… appropriate questions to determine how to appropriately resolve customer’s issues efficiently and make the customer leave happy. Will be referring everyone here.Hi Jimmy, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Service on our 2005 Tundra
by Russ & Kay on 06/26/2023They did everything as talked about and explained before hand. They also found several other things that needed to be done and this saved us another trip and appointment.Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Oil Change
by Clape@2 on 06/21/2023They are always courteous and do a great job. Matt Keller is very knowledgeable and is helping us to plan out some additional work on our vehicle.Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Ok, but can be better
by Kenviom on 06/17/2023More transparencyHi Kenviom, thank you for taking the time to share your feedback with us. We are always more than happy to assist you if anything else comes up. Take care!
Last "Free" Service
by Rickyzman on 06/19/2023Set up and completed my last free service on my Tacoma. As usual, the service department did a great job, from scheduling, sending reminders, to completing the service work quickly and completely. I very much appreciate the help from my… service writer, Jamie, who answered my questions and explained the service work. I will be having Spokane AutoNation Toyota do all my service work in the future as well, and have already set up my next service appointment for next year.Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Oil change/Tire rotation
by Starplay on 06/10/2023Great professionalism. Thank you.Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
No hassle new car purchase
by Normc109 on 06/10/2023Jeremy was very easy to work with. He was professional and took great care of us throughout the car buying process. Likewise Kylee in finance answered all our questions and completed our purchase without any issues.Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Car service
by Red Ruby on 06/03/2023updated 06/12/2023Thought I needed an oil change turned out to only need a tire rotation. Very nice customer service. Only wish they would include a free car wash with their service.Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Great Service
by Great Servic on 06/05/2023Excellent! David looked over everything and got me started on my 120,000 check up on my Rav-4. Jeff Zimmerman and crew did their magic in the garage. I got 297,000 miles out of my 1992 Toyota Truck and hope to do the same with the RAV.… There was a whole lot do to and I had time constraints. They did it! Felt like I was in the Indi-500 and the pit crew was working on The RAV.Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Great service
by No name on 05/29/2023They are always friendly courteous and helpful. We were in and out in reasonable time. Wonderful department.Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
2023 Rav 4 purchase
by Big Danny on 05/25/2023Overall my experience buying my RAV4 was good, I got the deal I wanted at a price I could afford. The sales guy ,Jeremy Garcia and Finance guy Jason did a great job of helping me out and getting me into a brand new vehicle. They took the… time to meet my needs in a professional manner.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Dependable service
by Nelbikmit on 05/01/2023The service reps at the customer counters are very good. The ability to get timely appointments is also good. Dealership service is as it should be, quality Toyota. Expensive, of course. But all car repair is expensive these days. While I’m… not blown away with the service, it is solid and dependable. I can live with that.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Rav4
by William on 04/30/2023Toyota solved my technological problem. Great team work. Always pleased with the work Toyota does and Matt always gets me pointed in the right direction. Jeff Zimmerman and crew always get my vehicle up and running.Hi William, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Preventative maintenance
by knellski on 04/20/2023Oil change, tire rotation, and wiper blades replacement went smoothly and on time.Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Friendly and efficient
by sdamitio on 04/06/2023This was our first service on our Rav4 so basically a tire rotation and checking of systems.Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Terrific service
by Toni S. on 04/05/2023It was easy to make an appointment, everyone was friendly, the editing area was comfortable and the service was done in the time I expected it would take.Hi Toni, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Rav 4 hybrid review
by Wai-Chun on 03/27/2023I was purchasing my leased vehicle and I was not happy with the service provided. I was quoted an interest rate and when I went to sign the paperwork, I was given a higher rate so I had to look at different bank for refinancing and that… took another 5 days before I was able to finish up the paperwork. It was frustrating.Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (509) 850-9359 to discuss what we can do to help.
Great service
by DonaldO on 03/22/2023Fast service and friendly staff!Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Toyota Factory Warranty O2 sensor BOGUS
by FailedO2 on 03/22/20234200 miles new 2022 LE Corolla had a failed O2 sensor. It was not covered by Factory Warranty, and cost me $500 I did not have …because I put money down to buy new.Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
by Serenity Gibson on 07/23/2025