AutoNation Toyota Spokane Valley
Customer Reviews of AutoNation Toyota Spokane Valley
Review type:
Eric Eiselein
Ok, but can be better
by Kenviom on 06/17/2023More transparencyHi Kenviom, thank you for taking the time to share your feedback with us. We are always more than happy to assist you if anything else comes up. Take care!
Last "Free" Service
by Rickyzman on 06/19/2023Set up and completed my last free service on my Tacoma. As usual, the service department did a great job, from scheduling, sending reminders, to completing the service work quickly and completely. I very much appreciate the help from my… service writer, Jamie, who answered my questions and explained the service work. I will be having Spokane AutoNation Toyota do all my service work in the future as well, and have already set up my next service appointment for next year.Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Oil change/Tire rotation
by Starplay on 06/10/2023Great professionalism. Thank you.Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
No hassle new car purchase
by Normc109 on 06/10/2023Jeremy was very easy to work with. He was professional and took great care of us throughout the car buying process. Likewise Kylee in finance answered all our questions and completed our purchase without any issues.Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Car service
by Red Ruby on 06/03/2023updated 06/12/2023Thought I needed an oil change turned out to only need a tire rotation. Very nice customer service. Only wish they would include a free car wash with their service.Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Great Service
by Great Servic on 06/05/2023Excellent! David looked over everything and got me started on my 120,000 check up on my Rav-4. Jeff Zimmerman and crew did their magic in the garage. I got 297,000 miles out of my 1992 Toyota Truck and hope to do the same with the RAV.… There was a whole lot do to and I had time constraints. They did it! Felt like I was in the Indi-500 and the pit crew was working on The RAV.Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Great service
by No name on 05/29/2023They are always friendly courteous and helpful. We were in and out in reasonable time. Wonderful department.Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
2023 Rav 4 purchase
by Big Danny on 05/25/2023Overall my experience buying my RAV4 was good, I got the deal I wanted at a price I could afford. The sales guy ,Jeremy Garcia and Finance guy Jason did a great job of helping me out and getting me into a brand new vehicle. They took the… time to meet my needs in a professional manner.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Dependable service
by Nelbikmit on 05/01/2023The service reps at the customer counters are very good. The ability to get timely appointments is also good. Dealership service is as it should be, quality Toyota. Expensive, of course. But all car repair is expensive these days. While I’m… not blown away with the service, it is solid and dependable. I can live with that.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Rav4
by William on 04/30/2023Toyota solved my technological problem. Great team work. Always pleased with the work Toyota does and Matt always gets me pointed in the right direction. Jeff Zimmerman and crew always get my vehicle up and running.Hi William, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Preventative maintenance
by knellski on 04/20/2023Oil change, tire rotation, and wiper blades replacement went smoothly and on time.Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Friendly and efficient
by sdamitio on 04/06/2023This was our first service on our Rav4 so basically a tire rotation and checking of systems.Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Terrific service
by Toni S. on 04/05/2023It was easy to make an appointment, everyone was friendly, the editing area was comfortable and the service was done in the time I expected it would take.Hi Toni, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Rav 4 hybrid review
by Wai-Chun on 03/27/2023I was purchasing my leased vehicle and I was not happy with the service provided. I was quoted an interest rate and when I went to sign the paperwork, I was given a higher rate so I had to look at different bank for refinancing and that… took another 5 days before I was able to finish up the paperwork. It was frustrating.Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (509) 850-9359 to discuss what we can do to help.
Great service
by DonaldO on 03/22/2023Fast service and friendly staff!Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Toyota Factory Warranty O2 sensor BOGUS
by FailedO2 on 03/22/20234200 miles new 2022 LE Corolla had a failed O2 sensor. It was not covered by Factory Warranty, and cost me $500 I did not have …because I put money down to buy new.Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
Don't count on the shuttle
by Customer on 03/18/2023I scheduled an appointment online and had the option to select a shuttle ride or wait for my car. I chose the shuttle as I didn't have time to wait for the service. When I arrived (on time) for my service they somehow didn't realize I… needed a shuttle and told me my service would be 60-80 minutes or I could wait for the shuttle for 50 minutes. I was told the shuttle is first come first serve....but if you don't have an hour to wait for your car how do you have an hour to wait for a shuttle? It's completely pointless and made me feel as if their commitment to get me where I needed to be in a timely manner didn't matter at all. I ended up not getting my service and will not be back.Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (509) 850-9359. We hope to hear from you.
Excellent Service
by Happy Rav on 03/16/2023Have been taking my toyota Rav 4 to the downtown dealership where I purchased it in 2015 but they were to busy for my schedule. Was so glad this happened as I was so very impressed with Auto Nation Spokane Valley Toyota in the Spokane… Valley. They are so much above in customer service it does not even compare! Thank you.Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!
Great experience.
by Therzog on 03/10/2023Easy to work with great service.Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Good but missed a thing
by Samuelg on 03/01/2023They were great. Let me know I needed to change my filter and told me straight up it would save a lot of money to change it myself. Very grateful for that. However they missed an air intake tube and it freaked me out. Some lights turned on… and the car ran funny. I figured it out and they probably would have been helpful, but it was late. Good over all.Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
service at Toyota nation
by llastene on 02/22/2023I had a very good experience as always with Matt Keller and I have no complaint's and this is about 14 years I had my car and truck serviced there.Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Spokane Valley. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hello Dan, thank you so much for the positive review! If you ever need help, just give us a call. Happy motoring!
by Nyla Silvester on 04/12/2025